Exceptional at Sea
For more three decades Crystal has been synonymous with exceptional, award-winning voyages. Last year, the A&K Travel Group acquired the Crystal brand and its two most beloved vessels, Crystal Serenity and Crystal Symphony, ushering in a new era of Exceptional Suites, Exceptional Service, Exceptional Dining, and Exceptional Experiences.
Crystal Symphony -With elegant lines and sweeping ocean views, the intimate Crystal Symphony houses expansive suites and guest rooms alongside world-class choice of dining wellness and entertainment. For her inaugural 2023-2024 season, Crystal Symphony will sale 46 voyages covering the Spanish, French and Italian Riviera’s, the Adriatic, India, Southeast Asia,
Australia, New Zealand, Scandinavia, and the U.K.
Crystal Serenity - With an industry leading space to gas ratio across an array of social areas, Crystal Serenity offers the utmost comfort, quality, personalization, and service. Crystal Serenity will transport guests on a choice of 44 voyages covering the Mediterranean, the Caribbean, Iceland, the Eastern Seaboard, Canada, Baja California, South America, and the Panama Canal. For her inaugural season she will also offer two choices for a full world cruise encompassing 141 nights round-trip from Miami or San Diego.
Your Crystal Society membership entitles you to a world of exclusive benefits.
From the very moment you step aboard one of their award-winning ships, you become so much more than a guest - you become a privileged member of the Crystal Family® at sea, the Crystal Society.
An exclusive club of past guests who share your passion for world discovery, Crystal Society membership begins upon completion of your first full-fare cruise aboard Crystal Symphony or Crystal Serenity. Privileges entitle you to members-only savings and offers such as stateroom upgrades, onboard spending credits, complimentary cruises, special events and receptions, and dedicated Society voyages designed to reunite guests with newfound friends. The more you travel with us, the more rewards you earn. It’s just their way of saying "thank you" for your loyalty.
Crystal Society Membership Privileges
You automatically become a member of Crystal Society when you complete your first full-revenue Crystal cruise of 7 days or longer. There is no cost or age requirement and your membership is permanent. Soon after you return home from your first cruise with Crystal, you will receive a membership package that includes your Crystal Society membership card and number.
Crystal Society Membership Benefits:
• Hosted cocktail party on every voyage
• Exclusive preview Itinerary and Fare Announcements before available to general public
• Priority first mailing of all brochures
• Subscription to Passport magazine
• First free cruise now redeemed at Milestone 25 (vs. Milestone 30), the fastest free-cruise reward of all luxury lines
• Milestone Rewards including As You Wish Shipboard Credits
• Penthouse Upgrades for various Milestones
• Special Recognition dinners and celebrations at various Milestones
• Crystal Society Host or Hostess on every voyage
• E-mail messages including special offers.
• Free Cruises and more!
Crystal Society Benefit Program
In addition to all your standard membership privileges, the Crystal Society program includes a Reward program. Regardless of when you took your most recent cruise with us, if you reach a Milestone Level on your next cruise, you will receive the appropriate Milestone Level reward and recognition.
From sightseeing to flightseeing, Crystal Adventures allow you to experience each destination exactly as you wish. From the sublime to the adventurous, the curated collection of excursions provides you with enriching insight and privileged access.
Explore the world on a Crystal Adventure® and prepare to write a new story. A story of adventure trekking rainforests in Costa Rica or kayaking in Croatia. A story of culture eating the best pad thai in Bangkok or making pasta a la mano in a private Tuscan home. A story of simple pleasures, like tossing a coin in Rome’s Trevi Fountain or sipping cappuccinos at a Copenhagen café.
The collection of more than 2,000 Crystal Adventures is unrivaled in its content, selection and creativity.
Complimentary Shuttle Service
Crystal Cruises is pleased to provide complimentary shuttle service in ports of call where the town or city center is beyond a reasonable walking distance from the ship’s pier. The shuttle schedule is announced in the onboard daily newsletter Reflections.
The company’s high service standards are maintained through a significant investment in staff recruiting and training, and a genuine commitment to staff’s well-being. At just 9%, the line boasts the industry’s lowest turnover rate and one that is virtually unheard of in most luxury hotels and resorts.
The European-trained staff hail from more than 40 nations and are selected based on their winning and friendly personalities as well as their expertise in providing Six-Star service.
Through an intensive training program, the ladies and gentlemen of Crystal Cruises are taught to implement the Six-Star Crystal Basics, a multi-point credo that addresses attitude, communication, competence, style, safety/environment and execution. Staff members address guests by name from the time they are introduced and quickly identify and focus on their personal preferences. The fine points remembered by staff members include such details as how guests take their coffee to what their favorite cookies are, where they like to sit in which restaurant, what type of wines they prefer, what amenities are most used and which are not, and exactly how they like their blankets and pillows arranged.
Once you experience Crystal's attention to detail and exceptional service; once you discover the value of special savings and quality enrichment; once you feel the moment when it all comes together in Crystal perfection, you won’t wish to sail with anyone else.
There are a variety of travel insurance options available. Please speak with your travel consultant to discuss the best plan to meet your needs.
Guests with any disability, including those primarily confined to wheelchairs or scooters, are medically oxygen dependent, are hearing impaired or use service animals, must notify Crystal Cruises at the time of booking as they may be required to submit forms for Release and Indemnity directly to Onboard Guest Services prior to sailing.
Guests must bring their own wheelchair, electrically powered wheelchair or electric scooter that does not exceed 22" wide.
Release and Indemnity forms are required and must be submitted to Onboard Guest Services at least two (2) weeks prior to sailing.
Please note: Crystal Cruises reserves the right to limit the number of electric scooters on board. Crystal Symphony and Crystal Serenity were designed to be accessible for the physically challenged, with ramp access to most decks and public areas.
Ships’ elevators can accommodate most wheelchairs, power wheelchairs or motorized scooters that do not exceed 22" wide, allowing access to all public decks. It is strongly recommended that the guest be accompanied by a traveling companion for better access to all areas on and around both Crystal ships, as well as ashore.
Certain staterooms offer extra-wide doors, fully wheelchair-accessible bathrooms and wheelchair-accessible closets with low-fitted hanging rods. Some suites offer limited wheelchair access to personal facilities. Staterooms and suites designated for guests with disabilities are subject to availability and must be reserved prior to boarding the ship.
As some ports of call are anchorage ports and others may be challenging, physical conditions may preclude guests requiring wheelchairs or scooters from going ashore. This decision is made at the discretion of the ship’s Captain or doctor, and is binding. The onboard Shore Excursions staff are able to assist with recommendations on which Crystal Adventures tours, if any, are best suited for physically challenged guests. Additional conditions may apply and should be discussed in detail with Onboard Guest Services at time of booking.
Crystal Cruises is always ranked with the best five-star hotels in the world. However, for the corporate meeting planner, the value of taking your meeting to the sea is Crystal clear. Included in the price of a Crystal cruise is a wide range of amenities that always significantly increase the cost of choosing a land-based resort--such as meals, entertainment, meeting rooms and audio-visual equipment.
The following rooms can accommodate a wide variety of meetings:
•Hollywood Theatre
•Palm Court
•Avenue Saloon
•Galaxy Lounge
•Starlite
•Stardust, Pulse or Luxe
The Group Services Department will assist in the areas of guest reservations, name changes, rooming lists, room assignments and payment submissions. Cruise documents will be handled and coordinated through the Group Services Coordinator (GSC). The GSC will contact you one week prior to the second payment due date to review your payment schedule. Cocktail party packages are available.
Indulge in cuisine of Michelin-level envy, crafted by Crystal’s own award-winning chefs showcasing Vintage Room wine dinners, fine Italian fare, and ever-evolving dishes from around the world.
WATERSIDE
Dine at your leisure on extraordinary fare for breakfast, lunch and dinner. The chic and spacious ambience of our elegant open-seating main dining room features intimate tables for two, four and more.
MARKETPLACE & CHURRASCARIA
By day, a fresh and friendly indoor/outdoor venue featuring lavish culinary presentations and made–to–order favorites; by night, a Brazilian steakhouse offering succulent cuts, ceviche and caipirinhas.
UMI UMA & SUSHI BAR
Known simply as "Nobu" the world over, master chef Nobuyuki Matsuhisa brings his inventive Japanese-Peruvian cuisine to Umi Uma. Dine with our compliments at the only sea–going restaurants in the legendary chef’s eponymous empire.
PREGO
Tableside service and menus of authentic Northern Italian fare are savored at this specialty venue showcasing modern and classic takes on favorites, from carbonara to tiramisu and everything in between.
SILK KITCHEN & BAR
Surrounded by enchanting views of sea and shore, savor Chinese-inspired al fresco dining on deck, with open seating for breakfast and lunch, and reservations recommended for dinner.
PALM COURT
With its enviable forward location, sunshine pours through the floor-to-ceiling window walls at this popular spot known for its Mozart-themed Afternoon Tea and evening cocktails and dancing.
THE VINTAGE ROOM
Created for the true oenophile, optional, one-of-a-kind wine dinners feature some of the rarest vintages in the world; such as a nearly impossible-to-get 1959 Chateau Lafite-Rothschild and a 1996 Screaming Eagle from Napa Valley.
THE BISTRO
Rich pâtés, charcuterie and international cheeses. Exotic coffees and freshly baked desserts. All served complimentary throughout the day. With hours late into the evening, this popular spot serves savory small plates and wines by the glass, too.
TRIDENT GRILL
Poolside al fresco fare includes delicious burgers, pizzas, wraps and salads plus our popular Late-Risers Breakfast from 10:00 am - 11:00 am for those who wish to luxuriously sleep in.
SCOOPS ICE CREAM BAR
Located on Lido Deck near the Seahorse Pool, Scoops Ice Cream Bar serves a variety of Ben & Jerry’s® Ice Cream, frozen yogurt and home-made cookies. Unlimited scooping adventures begin promptly at 11:30 am daily.
24-HOUR IN-SUITE DINING
With the best view in the house, dine in the comfort of your own suite or stateroom – perhaps from a private terrace – 24 hours a day and savor extensively delicious selections, including Waterside’s full menu.
YACHT CRUISES
Crystal Yacht Cruises: A new, exclusive, intimate travel experience!
The extraordinary Crystal Esprit™ fosters the same welcoming feeling of home that guests relish on the Crystal Symphony® and Crystal Serenity®. Yet with an exclusive yachting atmosphere for just 62 highly discerning guests.
Coming: December, 2015
RIVER CRUISES
Crystal River Cruises: All the hallmarks of the legendary Crystal Experience®!
Six-star service. Superior dining. The largest suites in river cruising aboard an exquisite new class of river vessel. Delightful shore adventures amid expertly-curated itineraries, taking you to the heart of world-renowned cities in world-class luxury.
Coming: Spring 2017
NEW CRYSTAL CRUISES
Crystal Cruises: Three new Crystal Exclusive Class™ luxury vessels!
The World’s Best takes cruising to whole new levels. The same number of guests as Crystal Symphony® and Crystal Serenity®, but with the highest space-to-guest ratio of any luxury ship in the past, present or foreseeable future. Crystal Exclusive Class™ provides the ultimate level of comfort and tranquility for guests in any sea conditions. Transporting you to the most sought-after, most remote destinations in the utmost luxury and style.
Coming: 2018
RESIDENCES
Crystal Residences: The opportunity to truly call Crystal your home!
Elegant Residences are situated on the top deck of our new Crystal Exclusive Class™ ships. These unique homes have their own private restaurant, reception area and facilities. Early purchasers can design and decorate their dream home in the size and style they wish. The World's Best cruise line is now the most exclusive address in the world.
Coming: 2018
LUXURY AIR
Crystal Luxury Air: The perfect alternative to a Crystal World Cruise!
See the world on a 28-day itinerary, as the best at sea now takes to the skies. Crystal's Luxury 787 Dreamliner is designed for just 60 discriminating guests. Travel in whisper-quiet, ultra-luxurious style, with fully-reclining flatbed seats and our own world-renowned service. Explore coveted, historical destinations in-depth with stays of up to 3 days in each special location. Enjoy the very best hotels and resorts, and dining on cuisine specially prepared by celebrated chefs inspired by local tastes and traditions.
Coming: 2017
Relax, rejuvenate and enrich your mind, body and spirit with the most comprehensive fitness and wellness offerings at sea.
A vacation in and of itself is intended to be rejuvenating, and the fitness and spa offerings are designed to provide an added element of harmonizing enrichment to your travels. The extensive roster of specialized programs will help you maintain, or even begin, a fitness regimen while traveling.
Crystal Spa
Experience the sublime and the sensuous in the Crystal Spa, the only Feng Shui-inspired spa at sea. As a Readers’ Choice Award winner by Spa Finder and Condé Nast Traveler, the Crystal Spa consistently ranks among the world’s most renowned resort and destination spas.
Feng Shui is the ancient practice of balance and harmony, and the Crystal Spa embodies a tranquil environment, easily allowing you to slip away from the stresses of daily life. In serene treatment rooms, rejuvenating services such as Aroma Stone Therapy, Japanese Silk Booster Facial and Well-Being Massage are dispensed with expert care. A private, canopied relaxation area on the Spa’s aft deck invites relaxation before or after a treatment. Separate facilities for men and women include state-of-the-art sauna and changing areas featuring showers with multiple head and side body jets, fiber optic lighting, and a selection of special rain and mist functions.
The full-service Crystal Salon offers a relaxing experience with sweeping ocean views. Trained professionals provide a wide variety of treatments including haircuts, styling and coloring; facials and skin analysis; manicures and pedicures; and barber services for men. Other highlights include custom-designed manicure/pedicure areas with sunken foot bowls, well suited to the “Sole Delight Foot Ritual” with warmed aromatherapy oils and massage prior to a full pedicure.
Fitness Center
Each ship features a spacious, state-of-the-art Fitness Center with panoramic ocean views. Relax the mind, body and soul and indulge in a Pathway to Yoga class or Pilates session. Challenge yourself on one of their new Tour de Spin indoor cycling classes. Learn to increase your strength, balance and flexibility on revolutionary KinesisTM equipment that comprises double weight stacks, cables and pulleys to allow for more than 250 exercises and 360° movement. Private Kinesis sessions with a qualified personal trainer may also be scheduled.
The Fitness Center also features cardio machines such as LifeFitness®treadmills complete with individual flat-screen televisions, cross trainers, recumbent and upright life cycles and steppers, all with heart rate sensors, the LifeFitness Pro Series® of strength equipment, and a range of free weights and mats.
Imagine returning home with a personalized movie of your trek through Machu Picchu, a digital photo documentary of your exploration of the pyramids at Giza, or even a daily blog on the ever-changing scenery of the world just beyond your private balcony.
For over a decade, Crystal’s Computer University@Sea has been at the forefront of luxury travel offering guests contemporary enrichment opportunities in line with the dramatic evolution of the Internet and digital communication.
The extensiveness of the program is unmatched in both its variety and originality – guests work on 27" Apple Macintosh computers as a team of expert techies offer complimentary instruction on topics ranging from basic computer skills on e-mail, Word, Excel and maximizing usage of your smart phones, iPads and other gadgets, to advanced digital photo finishing and website design.
Guests enjoy 24-hour Internet access from every lab computer and from every stateroom.
Stars of the stage and screen, masters of comedy, decorated Olympians, noted diplomats and ambassadors, celebrated authors, and renowned scientists highlight Crystal’s award-winning enrichment lecture and seminar series.
Offered on every cruise, the program has featured such stellar names as Hugh Downs, Marlin Fitzwater, Ruth Westheimer, General Perry Smith, Ambassador Marc Ginsberg, Senator Phil Gramm, Johnny Bench, Dinesh D'Souza, James Carville and Mary Matalin, and Jack Hana, just to name a few.
Kids have a variety of great activities to choose from on select Crystal sailings. During Holiday cruises and most summer sailings, junior activities feature games, arts and crafts, and other programs under the supervision of experienced Junior Activities Directors. Plus, Crystal offers a children's playroom and babysitting services on all cruises.
Hours of operation vary depending on the itinerary and number of children on board. Activities are determined by age and the number of children on board. On those sailings with Junior Activities Directors, a detailed schedule of events is created at the beginning of each cruise.
Fantasia, the children's playroom, offers tables and chairs for arts and crafts, popular Sony PlayStation® game titles, a large screen television set and board games. Crystal Symphony and Crystal Serenity also feature a teenager's video arcade, Waves. The Library offers children's books and children's videos or DVDs for enjoyment in staterooms.
Kids may choose from a special Junior Cruiser's menu, and Crystal's executive chefs and other culinary staff can prepare custom dishes. The Trident Grill serves complimentary hot dogs, hamburgers, pizza and more. Baby food, high chairs and booster seats are available.
For a small fee, all vessels offer in-stateroom baby-sitting. Guests should contact the concierge on board for this service at least 24 hours in advance.
Walking is the number one exercise in the world, and fitness expert Debbie Rocker designed her Walk-On-Water WOW® program exclusively for Crystal, all so you can maintain or even expand your fitness program in idyllic settings around the world.
Utilizing Rocker’s innovative WALKVEST® Training System, a lightweight cotton vest with weight pockets strategically located around the mid-section so that added weight is evenly distributed for safety and comfort while walking, the program takes full advantage of the 360° teak Promenade Deck on each ship – a unique feature not found on many of today’s cruise ships. The program includes customized motivational music-driven audiotapes, a day-by-day guided walking program, and educational instructions on how to walk safely and effectively on deck.
On any voyage anywhere in the world, golf enthusiasts may wish to take advantage of the golf driving ranges and putting greens found aboard each ship. Featuring TaylorMade – the best performance golf equipment in the world – you might take a swing with a prestigious r7 quad driver, the acclaimed 2005 RAC OS irons, the Mezza Monza putter, or the r5 dual Type N – the most forgiving driver TaylorMade has ever engineered. Crystal’s comprehensive golf program features right- and left-handed clubs for both men and women, as well as golf clinics and instruction by PGA golf pros on most sailings.
If golf isn't your game, how about paddle tennis or shuffleboard? You'll enjoy a full-size, enclosed paddle tennis court on the ship-top Sun Deck.
For jogging, walking, stretching and fresh air, there's the Promenade Deck, nearly a quarter-mile around for walking or jogging.
There are two pools, the indoor/outdoor Neptune Pool and the full-length Seahorse Pool on Serenity and an outdoor full-length Seahorse Pool on Symphony and adjoining Jacuzzi®, located on the Lido Deck. Sunbathe, snooze and read while enjoying a refreshing drink poolside in the afternoon.
Crystal Wine & Food Festival sailings are indicated on applicable sailings. Watch as celebrated chefs prepare signature dishes for dinner menus, demonstrate cooking techniques and share the secrets of their culinary artistry. In addition, distinguished wine experts provide insight and education to the endlessly fascinating world of wine, offering unique opportunities to experience side-by-side tastings of select vintages from Crystal Cruises' extensive wine list, including Crystal's exclusive "C" vintages. Held in a lively and convivial atmosphere, these events offer a heady blend of entertainment and learning.
Glittering and stylish with fabulous chandeliers and an air of energized excitement, the Crystal Casino offers thrilling games of chance featuring Blackjack, Craps, Roulette, 3 Card Poker*, Ultimate Texas Hold’em* and Mini-Baccarat (on request), as well as slot and video poker machines.
A casino shipboard advance of up to $300 per person, per day, may be charged to your shipboard account using a major credit card or a personal check (up to a maximum of $3,000 per cruise). A line of credit may also be established prior to your cruise by completing an application. Applications for casino credit are included in every guest’s cruise documents. Please allow 1-2 weeks processing time.
Guests must be at least 21 years of age to enter the gaming areas, or to play any monetary-based games of chance (including Bingo) on board. The Crystal Casino offers Nevada-style gaming and is subject to closure in various ports with or without notice.
Conceived and produced by Crystal's own creative in-house production staff, Crystal Cruises' Broadway-style shows are a highlight of every cruise. After dinner, stroll to the Galaxy Lounge to witness the talented Crystal Ensemble of singers and dancers in such spectacular original productions as Fascinatin' Rhythm, Million Dollar Musicals, COLE!, Curtain Call and many more!
The Galaxy Lounge is the venue for award-winning production shows and a host of other evening performances. The showroom was custom-designed to offer perfect views from each of its seats, and features state-of-the-art sound and lighting systems. The stars shine brightest at sea.
Crystal Cruises is proud to feature exciting celebrity entertainers on board such as Carol Channing, Tommy Tune, Marvin Hamlisch, Joel Grey, Maureen McGovern, Lorna Luft and John Davidson -- among many others -- all part of the diverse spectrum of entertainment options available to our guests.
One stroll about the public areas on any Crystal cruise and you will discover entertainment at practically every turn. There's a headline show every evening in the Galaxy Lounge. There is frequently music in the Crystal Cove and a pianist performs nightly in the Avenue Saloon. A string ensemble entertains in the Palm Court during Afternoon Tea. Entertainment may also be found at various times in other venues including the Crystal Dining Room, the Starlite Club, the Stardust Club, on the Lido Deck and more. Crystal Cruises features at least four variety performers from around the world on every cruise. These may include a classical musician, a Broadway vocalist, a pop singer, comedian, juggler, ventriloquist, instrumentalist or other respected performing artist.
Crystal's Wellnes program includes, the new Nordic Walking program by exclusive provider LEKI USA, a leading manufacturer of skiing, trekking and Nordic Walking Poles
Specifically designed to engage the entire body, Nordic Walking Poles feature rubber tips to push off various surfaces like our wide teak decks, and help distribute stress while walking, increase stability, improve balance, and alleviate the steady impact of running and jogging, while offering similar benefits. Using these innovative poles exercises both the upper and lower body while walking, adding to the cardiovascular benefit and burning up to 46% more calories than walking without them. Nordic Walking Poles are available, complimentary, to guests to use aboard Crystal Symphony and Crystal Serenity.
Perhaps you’ve imagined yourself speaking a second language or fancied yourself a wine connoisseur. Did you ever dream of playing the piano? Is there a great designer hiding inside you?
Whatever your secret passion, our innovative Creative Learning Institute invites you to live out your dreams with complimentary progressive courses offered by experts who share Crystal's commitment to enrich mind, body and spirit.
They’ve partnered with only the best – names like Berlitz, Tai Chi Cultural Center, Cleveland Clinic and the Society of Wine Educators, among others – so that you can discover your personal best.
The Institute offers expert instruction and lectures in the following areas: Arts & Entertainment, Business & Technology, Lifestyle, Wellness and Wine & Food. Each class and workshop is designed to expand your knowledge in an entertaining, hands-on style. The Institute launched summer 2003 aboard Crystal Serenity, and is now available fleetwide.