Volendam

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Holland America Line
Volendam

SHIP OVERVIEW

Elegant and spacious, Volendam takes her décor cues from the garden. Her grand public spaces are graced with floral fabrics and tapestries, as well as huge vases of fresh floral arrangements. While on board, explore the wonders of nature in BBC Earth Experiences. Enjoy regional cooking demonstrations and food and wine tastings with EXC Port to Table programming. Relax with a spa treatment at the Greenhouse Salon & Spa. Or dine in one of the selection of fine restaurants.

  • CRUISES
  • STATISTICS

STATISTICS

  • Year Built

    1999
  • Year Refurbished

    2017
  • Year Entered Present Fleet

    1999
  • Country of Registry

    The Netherlands
  • Tonnage (GRT)

    61,214
  • PAX (basis 2)

    1,432
  • Max Pax (inc. Uppers)

    1,838
  • Passenger Decks

    10
  • Number of Crew

    604
  • Officers' Nationality

    European
  • Cruise/Hotel Staff Nationality

    International

STATEROOMS

  • Suites

    29
  • Balcony

    0
  • Oceanview

    385
  • Oceanview No Balcony

    0
  • Oceanview With Balcony

    0
  • Balconies

    168
  • Interior

    134
  • Accessible

    20
  • Total Number of Accommodations

    1000
  • SUITE
  • BALCONY
  • OCEANVIEW
  • INSIDE

Deck Plans

SHIP REVIEWS

OVERALL RATING

4.5

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Based on 28 reviews

SUBMIT YOUR REVIEW

Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

SUBMIT A REVIEW

Just giving feedback

DECEMBER

Star Star Star Star Star

PROS

Needed to be on the ocean again

CONS

None

RECOMMENDED

Yes

V365 voyage. The cabin stewards served me well. There was no refrigerator and I was keeping medicine cool with ice. Sam and August (Agus). Did a great job refreshing the needed ice.

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Another great Holland America cruise

SEPTEMBER

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PROS

Relatively small ship, friendly efficient crew, informative lectures, great food

CONS

Ship is fairly old and in some places showing its age such as pool.

RECOMMENDED

Yes

We are loyal Holland cruisers because it offers great itineraries at fair prices, demographics of passengers are compatible

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Jerry & Patty

AUGUST

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PROS

The service was outstanding

CONS

None

RECOMMENDED

Yes

The ship was awesome, the staff could not have been more accommodating, the food was great..lots of things to do at all times...they kept you informed on a daily basis of what was happening. Very impressive!!

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3 day cruse Vancouver - Skagway, Alaska

JULY

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PROS

small ship, smooth sailing, nice room

CONS

cleanliness, ship credits,

RECOMMENDED

Yes

Very nice room. The first night when I pulled back the sheet, there was a washed Kleenex laying on the bed. Were given ship credits of $100 each along with cancelation of an excursion at $35 each. Wow, $270!! Did not know we would be charged gratuities of $16 per person per day. Was glad we had credit to pay for that! We were also told that we would be arriving in Juneau 3 hours early due to a medical issue. So using up our credits shopping was cut short. Also didn't know that the whole next day, as we traveled to Skayway that we would not be able to use our ship credits to shop. I heard others left behind large amounts of credits also. Use your credits wisely and fast. Maybe these credits should also apply to the many land shops owned by Holland Am in these port towns.?? We were also told the $70 for the canceled excursions would be coming back as dollars in our account vs ship credit. Still waiting on that.

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14 Day Volendam Cruise

APRIL

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PROS

The itinerary, the staff and crew of the ship and the excursions

CONS

Food and Entertainment

RECOMMENDED

No

The entertainment was mediocre and one comment from a fellow cruiser that was on the 72 day cruise proceeding ours was "what entertainment?" On his trip before it was far better. The food choices in the main dining room were lacking. It is our first cruise that 40% of our choices were an extra charge. Lobster was never offered for 14 days without paying extra but turkey was offered twice as a choice. The food that we had was very well prepared and in good portions. The meals we had in the specialty restaurants were excellent. The food choices in the cafeteria were great and delicious. We found all the staff and crew members to be beyond excellent and well trained. We were always greeted with a smile and there were many instances we were greeted by name which was a nice personal touch. obviosly

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Grand Voyage South America

MARCH

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PROS

The perfect itinerary with excellent ports of call. The Volendam is the perfect size ship, especially for a long voyage. There was always something to do yet very restful and relaxing when you wanted it to be. They had great entertainment and guest speakers.

CONS

The main issue I heard from everyone was the horrible internet speed. Lets blame that to locations. And there a lot of complaints as to removing the refrigerators from the staterooms.

RECOMMENDED

No

Holland America had delivered an experience of a lifetime. The entire South America experience was beautiful and amazing. The Antarctica viewing and experience was unbelievable and will never be forgotten. The captain navigated the Antarctica and the Amazon with unbeatable skills to ensure optimal pleasure and safety. Very nice "pillow gifts" on Gala nights to pleasant & helpful staff.

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Wonderful Volendam

OCTOBER

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PROS

A real cruise ship feel throughout

CONS

"older" look to some of the decor and public spaces. The main dining room is way too dark.

RECOMMENDED

No

<div>Volendam is just coming out of 2 week dry dock and this cruise was her last one before the dry dock. Overall, I love the Volendam. I would definitely recommend a balcony suite for future guests. Deck 6 was perfect access up or down to places I wanted to go (the gym and the bar!) Ship is getting upgrades in dry dock. Volendam does show her age in many places but, to me, has a wonderful, older, cruise ship feel.</div>

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Alaska inside passage 7 day cruise

AUGUST

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PROS

Great staff and service, great variety of activities to keep you interested.

CONS

Extra Gratuity per person/per day/per activity was excessive. I think the price should include all gratuity so that staff don’t have to feel like they are working just for that.

RECOMMENDED

Yes

Loved the wildlife connection with the park rangers and the deck spotting. Kids club should include a meet and greet with the captain to make them feel special and included. More rooms needed to be offered for my kids to feel comfortable in the ship on at sea days. Less movies to “entertain” kids in the kids club. Entertainment was varied and very professional(especially the Italian string quartet).

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Beautiful ship

AUGUST

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PROS

Food was good. Good entertainment. Service was excellent .

CONS

More electrical outlets. ESpecially near the bed for a CPAP machine .

RECOMMENDED

Yes

It was a very nice cruise. Loved getting so close to the glaciers.

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Amazing Alaska Experience

JUNE

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PROS

Well organized

CONS

RECOMMENDED

Yes

We had a great first cruise experience with Volendam. The service was impeccable and the staff ever so friendly! Food was delicious and beyond our expectations!

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Alaska Cruise

JUNE

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PROS

We enjoyed the hole trip a specialty the thermal room on the ship.

CONS

Our dinner time was a little late for us. Next time we would ask for the earlier dinner time.

RECOMMENDED

Yes

Everything was very enjoyable and Edward Infanti was extremely helpful. My husband was very sceptical about going on the trip but throughly loved it and we will go again ????

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Panama trip

APRIL

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PROS

Good trip; staff very good

CONS

Food average

RECOMMENDED

No

Good trip overall

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Panama Canal Transist and ports of call.

MARCH

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PROS

Overall experience of going through the locks in Panama. Really enjoyed Guatemala & Costa Rico excursions.

CONS

Nicaragua.

RECOMMENDED

Yes

For my first cruise, this was grand. The journey through the Canal Zone was the reason I was excited to go - and it didn't disappoint. The other ports of call were a bonus. Especially enjoyed the Mayan ruins of Mexico, Antigua, Guatemala with it's active volcano; Costa Rico and the Old City & Fort of Cartagena.

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Individual Vacation

DECEMBER

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PROS

CONS

RECOMMENDED

No

<div>All the employees of the ship were hard working and kind. Our stateroom had minor leaking problems but guest services department promptly corrected problems and were apologetic. Overall we had a wonderful trip and highly recommend to our friends.</div>

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Panama Canal Cruise

DECEMBER

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PROS

Fantastic trip

CONS

Only one of the entertainers was terrible

RECOMMENDED

No

<div>Had a great time!</div>

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Great Cruise

SEPTEMBER

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PROS

Great food, great entertainment, lots to do and see on ship....never a dull moment.

CONS

Nothing comes to mind.

RECOMMENDED

Yes

Great trip overall.

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Alaska via Holland America

SEPTEMBER

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PROS

Everthing was fantastic including the usual clear, dry weather

CONS

Can't think of any

RECOMMENDED

No

<div>Many thanks to my agent for her friendly, knowledgeable service to us. She contacted us weekly and offered good advice and suggestions.</div>

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Fantastic Week on Sea & Land

JULY

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PROS

CONS

RECOMMENDED

Yes

We were on the ship for just three days, but everything was wonderful. We look forward to sailing again with Holland America for a longer cruise. The accommodations, and staff were very helpful and attentive. We were very pleased with our short stay aboard your beautiful ship.

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Vancouver to Skagway

JULY

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PROS

Great staff, never felt crowded, wide selection of entertainment and activities.

CONS

Couldn't purchase excursions for the land porton of our trip while on board.

RECOMMENDED

Yes

This was a great start to our land/sea trip to the Yukon and Canada. I liked doing the sea segment first. The land segment from Skagway to Dawson City aligned with the path of the gold rush. It also saved the best parts, Denali and the Alaska Railway for the end. The weather for the whole trip was great.

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Ship Needs Updating

JULY

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PROS

Staff and Cleanliness

CONS

One outlet in cabin. Outdated decor

RECOMMENDED

Yes

Older ship needs updates to cabins and decor on the ship. No outlet in bathroom which was small. Only outlet in cabin in sitting area. Very inconvenient. Ship not recommended but land portion was excellent

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Alaska tour

JULY

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PROS

Good food, service, guide, promptness, help

CONS

Food counter closing 8 pm. Half were closed 20-25 min early

RECOMMENDED

Yes

<div>Very nicely organized. Not good clarification regarding gift certificate. Most the people lost money including us. Will try again</div>

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Great Trip

JUNE

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PROS

Everything was absolutely first class

CONS

None

RECOMMENDED

Yes

This was the first cruise we had ever been on so we decided to do it all, land and sea. It was first class and the way.

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Fletcher family vacation

MARCH

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PROS

ankor wat was exciing, excellent entertainment, hotels and food on excursions was tops

CONS

not as much selection for food as usual

RECOMMENDED

Yes

cruise lines are cutting corners to cut costs, not a good idea.

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fun and relaxing

MARCH

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PROS

un-pack once

CONS

RECOMMENDED

Yes

join in all the activities or just chill out enjoy people watching eat, eat, eat gather with friends shopping

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regal

APRIL

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PROS

great room and laundry service. Food and service also great

CONS

slow wi-fi

RECOMMENDED

Yes

Really enjoyed the cruise

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Dining

APRIL

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PROS

Staff was proficient.

CONS

Quality of food was not as good as we experienced on the Zaamdam.

RECOMMENDED

Yes

Having completed a cruise on the Zaamdam prior to the cruise, we noticed that the quality of the food was not as good. The food was not bad but could have been better.

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FABULOUS SERVICE

FEBRUARY

Star Star Star Star Star

PROS

TWO PERFECT HOTELS IN HONG KONG AND SINGAPORE WITH BREAKFAST

CONS

NONE

RECOMMENDED

No

<div>WE LOVED HAVING OUR TRAVEL AGENT TAKE CARE OF OUR DETAILS FOR THE TRIP. ALL WENT PERFECTLY.</div>

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Alaska cruise/land tour

JULY

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PROS

Fantastic cruise ship with all amenities needed.

CONS

None

RECOMMENDED

Yes

Would definitely cruise on a HA ship again, more than satisfied with this trip

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