Zaandam

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Holland America Line
Zaandam

SHIP OVERVIEW

Designed to carry fewer guests while offering greater space, Zaandam is elegant and comfortable. Her décor is inspired by music and features musical instruments including signed guitars from Queen, Iggy Pop, Eric Clapton and the Rolling Stones and a Baroque-style pipe organ. While on-board, enjoy regional cooking demonstrations and food and wine tastings with Port to Table. Rejuvenate at the Greenhouse Spa & Salon. Indulge at any of the fine dining venues.

  • CRUISES
  • STATISTICS

STATISTICS

  • Year Built

    2000
  • Year Refurbished

    2015
  • Year Entered Present Fleet

    2000
  • Country of Registry

    The Netherlands
  • Tonnage (GRT)

    61,396
  • PAX (basis 2)

    1,432
  • Max Pax (inc. Uppers)

    1,838
  • Passenger Decks

    10
  • Number of Crew

    604
  • Officers' Nationality

    European
  • Cruise/Hotel Staff Nationality

    International

STATEROOMS

  • Suites

    29
  • Balcony

    0
  • Oceanview

    385
  • Oceanview No Balcony

    0
  • Oceanview With Balcony

    0
  • Balconies

    168
  • Interior

    134
  • Accessible

    20
  • Total Number of Accommodations

    1000
  • SUITE
  • BALCONY
  • OCEANVIEW
  • INSIDE

Deck Plans

SHIP REVIEWS

OVERALL RATING

4.4

Star Star Star Star Star
Based on 39 reviews

SUBMIT YOUR REVIEW

Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

SUBMIT A REVIEW

Caribbean winter cruise

FEBRUARY

Star Star Star Star Star

PROS

Great staff, great food and great entertainment!

CONS

None

RECOMMENDED

Yes

Highly recommend!

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Canada and New England

JULY

Star Star Star Star Star

PROS

Service

CONS

Lack of options

RECOMMENDED

Yes

It was a nice cruise. The food was acceptable but not great in the Lido restaurant. OK for cafeteria-style dining. Room service was on time. The restaurants were excellent but there could have been more menu options.

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Quaint small ship

APRIL

Star Star Star Star Star

PROS

Size of ship, friendly crew

CONS

Food is average

RECOMMENDED

Yes

Great small ship, with very friendly crew who learns your name quickly. Call brands of liquor is limited. Would not recommend getting the elite liquor package. Entertainment is more informative than entertaining

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2022 Grand Africa Voyage

JANUARY

Star Star Star Star Star

PROS

Excellent ports, fabulous food, guest focused staff

CONS

A couple ports were not completely ramped up after covid but they made a great effort.

RECOMMENDED

No

<div>From the time we left the Ft. Lauderdale port to our return, the Grand Africa Voyage was a trip of a lifetime! Highly recommend this cruise! There were several ports we arrived into that had not seen a cruise ship in over two years--they were grateful for the return of tourism. The port stops were wonderful adventures and the HAL shore excursions were plentiful and varied to meet different interests. The onboard Zaandam singers &amp; dancers were fabulous as were guest performers and lecturers. Jeremy Hales, Cruise &amp; Travel Director was amazing! He did an awesome job with daily updates, port presentations, and many other events. The food in the Lido Market, main dining room, and the Pinnacle was delicious with a variety of options, and the wait staff were delightful and funny.</div>

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Around Africa

DECEMBER

Star Star Star Star Star

PROS

Captain andstaff excellent

CONS

Dining room food fair

RECOMMENDED

Yes

The lido food was more appetizing then the dining room. The ships staff was the most friendly of any ship we sailed

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Nova Scotia cruise

AUGUST

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PROS

Excellent cabins, good food, nice staff

CONS

Poor internet connection, average entertainment

RECOMMENDED

Yes

Zaandam ship is well equipped, very nice cabins and cabin staff. Food was quite good. Although we prepaid for drink package, the drinks were watered down version. The cruise we took was suited for seniors. My son and his wife are in of age 60. This cruise was not suitable for them but apart from few disappointments like flaky internet and average entertainment , they were happy. Port of Sydney could be avoided. Nothing much there

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South America and Antarctica

FEBRUARY

Star Star Star Star Star

PROS

Very attentive staff, excellent live entertainment, excellent port information, Antarctica scientists on ship

CONS

Food is very good but not over the top

RECOMMENDED

Yes

We felt this was an excellent cruise. The staff were above average in service and knowledge.

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Cruise Delight!

NOVEMBER

Star Star Star Star Star

PROS

Relaxing for seniors/Attention to detail & cleanliness

CONS

RECOMMENDED

Yes

Had a wonderful 17 day cruise aboard Zaandam. My first cruise on Holland America & I will be a return customer. Entertainment & activities are great for seniors.

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good product

OCTOBER

Star Star Star Star Star

PROS

Great Trip

CONS

none

RECOMMENDED

Yes

We began the Cruise in Boston in September and finished on 10-6 in Montreal! One of our goals was to see fall colors and we were a little early this year! Best colors were in Quebec with colors getting really pretty the day we flew home from Montreal! Overall the weather was great! It was very windy the day we were to spend in Charolete Town so they could not make that stop but they added great things for us to do that day on the ship!

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Cruise from Boston to Montreal

SEPTEMBER

Star Star Star Star Star

PROS

The boarding and disembarkation processes, on board services, food, friendliness of staff.

CONS

Small interior stateroom. If cruise again I would opt for a larger one with a view.

RECOMMENDED

Yes

High marks! The cruise was a good value. I put a deposit down on a future cruise on the Eurodam.

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Excellent Cruise Experience

AUGUST

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PROS

Everything about the cruise was most enjoyable.

CONS

None

RECOMMENDED

Yes

This was our first ever cruise so we were a tiny bit apprehensive but we have to say that everything far exceeded our expectations. It's our 50th Wedding Anniversary and so this trip was part of our celebrations, our experience was terrific!

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Review of Boston to Montreal Cruise

JUNE

Star Star Star Star Star

PROS

Excellent menu choices and quality of food. Attentive, knowledgeable and friendly staff. Interesting ports of call.

CONS

18 year old ship with a step in bathtub. Some elevators were not in service.

RECOMMENDED

Yes

Excellent overall experience. Our flight had weather delays before leaving from Atlanta and we almost missed the ship. We notified the Holland Travel Services Dept. when we landed in Boston. They alerted their crew at the airport who made sure we made it to the ship before it departed. We had booked the flight through Holland and purchased airport transfers from them also. The cruise was very enjoyable after we settled in and caught our breath.

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Family Cruise

JUNE

Star Star Star Star Star

PROS

Smaller, easy to get around, nice crew, food very good, nice ports, older mature guests

CONS

well worn cabin, lack of craft IPA beer, outdated ports/outlets, TV/remote not good

RECOMMENDED

Yes

Good cruise, nice weather helped, no complaints of food or service.

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Review of Zandam

JUNE

Star Star Star Star Star

PROS

Great staff and service. Great food.

CONS

None

RECOMMENDED

No

Had a great time.

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Senior cruisers

JUNE

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PROS

The best cruise ship food!

CONS

Need more entertainment and activities

RECOMMENDED

Yes

Very organized embarkation and disembarkation.

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Recent Trip on the Zaandam from Boston to Montreal

JUNE

Star Star Star Star Star

PROS

Great Crew, smaller ship...not crowded...lots of activities and excursions

CONS

None

RECOMMENDED

Yes

None

SCORECARD

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Zaandam needs an update/refresh

MAY

Star Star Star Star Star

PROS

Mid size ship, HA staff are great

CONS

Decor is dated and modern amenities are unavailable

RECOMMENDED

No

This is an older ship and it shows

SCORECARD

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South America

MAY

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PROS

clean, friendly, small

CONS

small

RECOMMENDED

Yes

newly refurbished. very clean and eye appealing. some of the bathrooms in the cabins need to be upgraded. maybe even having a bigger size tv in the cabins would be a nice plus.

SCORECARD

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Lovely ship

MARCH

Star Star Star Star Star

PROS

Smaller ship

CONS

Main dining room food was sometimes not so interesting

RECOMMENDED

Yes

The ship was very well-maintained. We loved the size of it. In general the staff was very nice too. We didn't have to wait for things like on the bigger ships. We liked the itinerary (South America). We enjoyed the entertainment and the EXC speakers.

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Excellent Ship

FEBRUARY

Star Star Star Star Star

PROS

Good size; attentive staff; excellent food; excellent variety of entertainment

CONS

none

RECOMMENDED

Yes

Most enjoyable

SCORECARD

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Antarctica

JANUARY

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PROS

Friendly staff; incredible scenery; outstanding Neptune Suite service and concierge

CONS

Rough waters (got seasick);Older vessel (a bit tired looking); Thermal suite was small

RECOMMENDED

Yes

This was a trip of a lifetime. We had great excursions, including ordering private car through HAL twice--great English guides/drivers gave us incredible insight into the local community. Scenery did not disappoint. Some of the ports were small but that gave us variety and we don't love a big city. We ate almost exclusively in the Pinnacle (upcharge for dinner, but breakfast service was free to Neptune Suite). We never ate in the Lido (buffet). Neptune Lounge food was the same every morning/noon/evening--a bit monotonous but you knew what to expect. Concierge was absolutely superb! Handled everything I needed and MORE! Incredible! She really pushed the trip to 5 Star status for us!

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Amazing ship and crew!

AUGUST

Star Star Star Star Star

PROS

Stateroom attendants, Neptune Lounge concierge, food quality and presentation

CONS

Female shore excursions rep had a bad attitude

RECOMMENDED

Yes

LOVED Ms. Zandaam! Took the sea/land journey and had an amazing time. Park Rangers on-board presentation exceeded expectations.

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Relaxing trip to Alaska with perfect weather

JUNE

Star Star Star Star Star

PROS

Food and drinks excellent, verandah suite (with bathtub!) had plenty of storage room and fine service from Agus, our cabin steward. We saw the top of Mt. McKinley on the land portion of the package and got close to bears, caribou, moose.

CONS

Bathroom door spring too tight.

RECOMMENDED

Yes

This was our third trip to Alaska. This time the weather was excellent and views of Denali were spectacular. We had seen all the ports in previous visits, so we knew what to expect and skipped the offshore ship excursions. All in all it was a chance to unwind and enjoy the pampering. Would have liked to see more marine life from the ship. Not even many animals in Glacier Bay this time. But that's something the ship can't control, like the weather.

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South America - Buenos Aires to Santiago

MARCH

Star Star Star Star Star

PROS

Overall a great experience. Great entertainment. Good food. We had good weather.

CONS

The Lido could have had a few more working.

RECOMMENDED

Yes

The ship has not been refurbished for several years and that does show. Still, the ship was always clean and well cared for.

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A Touch of Antarctica

FEBRUARY

Star Star Star Star Star

PROS

Many

CONS

Some below

RECOMMENDED

Yes

I thought I would see more animals,sea animals and birds than I did. Due to my age and ability I had to be selective on the choices I made at ports. I felt the tours were pretty pricey. I have become used to inclusive cruises so missed that convenience. My stateroom was smaller also than I have had on Crystal and Regent. Too bad the gentlemen hosts have been eliminated. I thought that the big evening shows had been too as the back of the daily listed entertainment in the "lounges." When I discovered the big room entertainment I found the spot lighting sweeping the audience was very annoying. The desserts were very, very good. Breads were good but never warm and the butter was ice hard so spreading was impossible. The pizza in Lido was never hot. I found Lido confusing so did not like eating there. We appreciated the room service. It was excellent. The print was very faint in places on the Navigator and a Gala menu was hard to read. I found using the computer room very frustrating as it was a long series of steps to remember and follow. It had always been simple on other ships and help available in the room. The lectures were very informative. It was hard gathering port info re alternate available shuttles, taxies, vans, etc. or whether town would be available to just walk a bit and return to ship. I wanted to avoid food waste by having small portions. That was difficult. Really appreciated being able to stay in stateroom at debarkation time until our number/color was called. Long periods away from your bathroom is not good! Buying the transfers is a must. Very efficient and inexpensive. The service people were wonderful.

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Kudos to HAL and Laurel

SEPTEMBER

Star Star Star Star Star

PROS

Classy ship, great service, excellent food, good excursions. Saw Denali on a perfect, cloudless day.

CONS

Small kitchen fire on the first afternoon, right after safety drill. Handled quickly, no danger to anyone.

RECOMMENDED

Yes

Hoped to see humpback whales bubble-net feeding, but most whales had already headed south to Hawaii by September, and not enough remained to cooperate in bubble-net feeding.

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Alaskan Cruise 2016

AUGUST

Star Star Star Star Star

PROS

The staff and rooms were excellent

CONS

Not enough activities and food options were not as good as other cruise lines

RECOMMENDED

Yes

Improvement need in dining and onboard activities

SCORECARD

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Alaska with Denali extension, Cruise and land

AUGUST

Star Star Star Star Star

PROS

Having everything prearranged and organized for traveler

CONS

?

RECOMMENDED

Yes

It was a wonderful experience. Shore excursions were very well organized and we were lucky with weather. Land portion was also very interesting, again we were lucky with weather and with wild life sightings during tundra tour. Travel from Seward to Denali by coach is a little long. Travel on return from Denali to Anchorage by train was a much more pleasant experience.

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Alaska cruise on Zaandam

JULY

Star Star Star Star Star

PROS

The ship staff were very friendly and helpful. It was a smaller ship, so it was fairly easy to get around. The best thing they did was to put the day of the week mats in the elevators. There were plenty of different activities for people to do. My group gambled at the casino, entered touraments there, played in trivia contests, and went to the nightly shows. There were programs teaching people how to use computer apps, forest rangers came on and gave programs, and there were other programs that I don't recall now.

CONS

The staff at the main restaurant (Rotterdam) continually got confused as to who ordered which appetizer, entree, etc.

RECOMMENDED

Yes

My sister, who has cruised before, thought that the ship was an older one, but it was well set up, with plenty of room.

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Alaskan cruise

JUNE

Star Star Star Star Star

PROS

Alaskan rail road trip. Good program to experience Alaska overall at first time visit.

CONS

Very poor internet WiFi services. Too expensive and too slow. Vessel engine noise and vibration was a little too high to sleep comfortably.

RECOMMENDED

Yes

Generally OK, but most of cost of every excursion was too high for the quality of service. The service of Westmark was so poor and unkind. They looked so exhausted.

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Holland Zaandam--Vancouver to Seward AK

JUNE

Star Star Star Star Star

PROS

Well organized; great service; great food; good atmosphere; beautiful scenery; great happy hour

CONS

Too much side sales of Holland items

RECOMMENDED

Yes

I would take a Holland trip again when going to the place that I want to go. Very professional organization. Alaska is great, and Holland brought us in touch with the State. Too much Tourists sales in the cities, but that is not Holland's fault. Typical for cruises.

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18 day trip from Vancouver to Hawaii

MAY

Star Star Star Star Star

PROS

Well organized, smooth operation as always by HAL

CONS

Somewhat monotonous after 2 weeks

RECOMMENDED

Yes

The quality of the food and evening performances is less than it used to be.

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Circle Hawaii Cruise

OCTOBER

Star Star Star Star Star

PROS

One of the better HAL ships

CONS

Noisy cabin just below the aft deck lounge chairs

RECOMMENDED

Yes

Responsive crew, well trained, most congenial. Part of the Pearl Harbor tour was cancelled because of wind, not allowing a visit to the battleship Arizona, but the bill was compensated for the cancellation. Ship activities available were extensive. 5 days each direction just cruising the Pacific Ocean tended to be slow in passing.

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FIRST TIMER

JULY

Star Star Star Star Star

PROS

Nice dining, lounges and entertainment.

CONS

No WiFi fees to high considering the charge of the cruise

RECOMMENDED

Yes

Will consider another trip just maybe not Holland. There are none going out of Houston out of Galveston

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

first cruise ever

JUNE

Star Star Star Star Star

PROS

beautiful aletoship....great service...pinnacle and canilato superb

CONS

rotterdam dining room overrated

RECOMMENDED

Yes

great cruise would do it again

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Patagonia cruise

MARCH

Star Star Star Star Star

PROS

Single opportunity to see places otherwise difficult to visit.

CONS

see below

RECOMMENDED

Yes

1. They accomplished what was advertised. 2. Internet access horrible, and cost criminally high. 3. They fumbled badly at the end. Our luggage was to be delivered to Santiago airport in time for our departure. It did not arrive, and we had to spend an extra night in Santiago ($205) waiting for it...and thus lost $300 on the prepaid room at out next destination. I expect some form of reimbursement.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

cruise

FEBRUARY

Star Star Star Star Star

PROS

scenery/safety/comfort/enertainment

CONS

few rough sea days

RECOMMENDED

Yes

Our overall experience at Zaandam was great.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

7 day Alaska cruise, from Vancouver

JULY

Star Star Star Star Star

PROS

Whole trip was good

CONS

None for us; might be slow for teenagers looking for lots of new teenage friends on the ship

RECOMMENDED

Yes

Nice ship and staff, excellent food. Very smooth sailing. Plenty of activities, although our 17 year old did not attend the youth activities (didn't look like there were many older teens aboard). Shore excursions we took were good (Juneau - dog musher's camp, Skagway - White Pass railroad round trip). Took a bus to the Mendenhall Glacier in Juneau as well - glacier is really interesting and good visitor's center. We were glad we got a cabin with a window - next time would like to get a balcony. Tracy Arm was beautiful - this was the first sailing of the summer that was able to get into Tracy Arm (too much floating ice earlier in the season).

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

DB's idea of fun

MAY

Star Star Star Star Star

PROS

The "Horn" cruise and the glacier trip.

CONS

Room too small and only one laundry. Overpriced wine list and a ridiculous corkage fee.

RECOMMENDED

No

<div>Overall, an excellent cruise.</div>

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

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