Celebrity Infinity

FEBRUARY

Overall. Fantastic Cruise. I would Highly Recommend!!

OCTOBER

I appreciated the work the captain did to rearrange our ports once he realized how the weather would impact our cruise. I have taken several Viking River Cruises, but this was my first ocean cruise and I thoroughly enjoyed it.

OCTOBER

The service was excellent, the states room very clean, the Spa was very enjoyable and relaxing, the entertainment was also very good. We did have to up date our drink package from classic to premium, which we feel was too costly and it still did not include all the drinks.

SEPTEMBER

The bathroom needed new caulking as it was black and stained, the room interiors were very outdated, hardly any shopping onboard only two or three small shops. The personnel was great, very friendly, the food was very good.

SEPTEMBER

Celebrity Retreat Suite product very good on Beyond ship but almost non existant on Infinity due to the age of the boat which has not yet been refurbished to the Retreat standards but which is charging full Retreat prices...... After cruising with Celebrity for over 35 years I am very disappointed by the misleading marketing of an otherwise very well designed type of Suite class. Looking forward to compare the experience on the new Ascend.

SEPTEMBER

Overall. Fantastic Cruise. I would Highly Recommend!!

JULY

Cruising with the Celebrity Infinity was an amazing experience! Absolutely loved seeing the Mediterranean and enjoyed meeting the staff! Big shoutout to Rahul and Aditya in the Trellis dining room! Made our dining experience one of a kind! The officers were the best and the entertainment was top notch!

JULY

We had lovely weather while sailing which was wonderful. Cool, breezy and no rain the entire week. The staff was friendly and accommodating, and the food was delicious. It would have been nice to have more help at guest relations during busy times because there was always a line. Better wi-fi would be nice, too.

JUNE

The cabin was adequate, but the bathroom was not. The shower was tiny, as well as the entire bathroom space. The ship needs TLC. Torn carpets, rust all over the ship. The people that are in charge of the shore excursions on the ship don't really know anything about the ports. They couldn't answer any of our questions. The food was ok in the dining rooms, but the buffet lunch and dinners were bad. Two stops, one in Thesiliniki and the last in Hydra had very little to see. All the other ports were wonderful. There was lots of entertainment at all hours on the ship,

MARCH

The staff of the entire ship were trying every effort to please the guests.

JANUARY

The captain participated in liars club game shows as a panelist with the cruise director and Naturalist. Amazing friendship between them. They made fun of each other and the others country, and I thought on any other ship, the Captain would have declared insubordination. It was fun and special to have the captain involved.

DECEMBER

Celebrity delivers again with its superb dining and overall service. The ship is older and could use some refurbishing, and we found the staterooms a bit tighter than the newer ships. But that did not deter from the overall experience, and the staterooms were kept very clean. The ship is also smaller, which has its downsides (you feel the chop a bit more than a bigger ship, and if the cruise is at full capacity, you have less options for privacy). Other the other hand, a smaller ship creates a more personable experience, which is felt in the outstanding service by the crew. The highlight was the dining experience. The Oceanview cafe, although serving the same selections daily, was absolutely fantastic quality. We did Aquaclass, so we had access to the Blu Restaurant—this was a highlight of the trip for us, and provided not only superb breakfast and dinner, but variety as well. The speciality restaurants were good, but not necessary because of the tremendous quality of Blu and the Oceanview Cafe. The biggest drawback for us was the entertainment. We did not find the shows and activities appealing. But we did enjoy going to the Spa (Persian Garden access via Aquaclass) and lounging around the various pool areas and terraces. As for the excursions, this is a personal choice for each cruiser and could make or break the experience. We booked the excursions early and had a fantastic experience. It added great color to the trip since going on excursions is the main reason for our travels. Overall, we would absolutely recommend the Infinity to family and friends.

NOVEMBER

We were in the Aqua Class, which had small cabins, but access to the spa and a wonderful shower with 5 jets plus the overhead sprinkler. We had access to BLU restaurant, which was so good we went there every night. Our trip included wine, generously supplied by our sommelier

OCTOBER

The crew, from Captain on down, were visible, engaging and helpful. While the cabin was very nice it was showing a little age. The food selection was wide-ranged and there was always something that appealed to everyone in our group. The entertainment was the best I've seen this year; this being my 4 cruise in 2022 (but the only one on Celebrity this yr). Kudos Celebrity!!

MARCH

This was my first cruise and I loved it!

JANUARY

Wonderful trip to take our young adult kids on. They had a ball. It was so fun spending time with them laughing, sunning, touring and dancing. Great value and options. We didn't love Cozumel (had been there before), but it was one of the only ships that worked with our schedule. Celebrity was amazing to sail with. The service and attentiveness was top notch.

DECEMBER

Celebrity had made my Birthday a memorable one. I couldn’t had asked for anything more. Looking forward for my cruise to Alaska. Another celebration (Anniversary). Thank You Celebrity Cruise

DECEMBER

I really enjoyed this cruise. It is a perfect short cruise for a laid back vacation. Both Cozumel and Key West are perfect places to enjoy outdoor sports, the beach, or a walk around town. This is not a shopping vacation. Both in town and on ship, things are expensive. Buying jewelry is always dicey when you are buying from an unknown source. If it’s a great deal, it probably isn’t! Get the drink package if you want to enjoy a variety of drinks without sticker shock at the end. If you want to tip on your own, make sure to see customer service about taking the automatic tip off. Both the bars and the spa add a tip, so don’t feel the need to tip again! Departure can be painful if you are traveling as a group or wait for a ride! Once you get to the luggage area, bathrooms are not plentiful or clean. Outside, sitting options are limited. There are masses of people standing around for rides. It is chaotic.

NOVEMBER

<div>Fabulous cruise but excursions were tiring. It took a long time to get to any town/village with little time to spend shopping, etc. Gotta go to Suyalita in Puerta Vallarta. Best excursion ever. Love many of the freebie services compared to other cruise lines....dont have to sign out towels at pool, hand out water (free) when leaving at a port, enforce no shorts at formal dining (except last night), fitness center open 24/7. Staff and officers are very active with the travelers. Unlike RCCL, the perks work. Just booked for April with drink pkg, gratuities, free wi-fi and $300 ship credits.</div>

NOVEMBER

Many times all excursions came in at the same time and had not eaten on their outing and the food services were all closed except salad and pizza! Staff know that after 4 - 6 hours of touring without opportunity to have lunch, people will head for food. but so many times it was closed down. Since we were on back to back tours, we had to change rooms mid-trip. This was a big inconvenience. During day of end of first half, we were "near" Rome, but NO EXCURSION available for those of us staying on board for continuing cruise. Finally they cobbled together an excursion to Tuscany. but would have preferred something into Rome!!! While the food was tasty, the selections were fussy....lots of kind of odd selections and ingredients.

OCTOBER

Entertainment enjoyable but not exciting. Speakers had interesting science topics

MAY

Food quality poor in formal dining area; food was overcooked and portions were tiny. Salad bar in cafeteria did not have enough selections, there was no non-fat or low-fat dressings and not enough staff so lines were long and there was not enough seating.

DECEMBER

Aqua class is worth the cost.

DECEMBER

<div>This ship is a good value, but we went during Christmas week at slightly elevated prices.</div>

OCTOBER

We loved the cruise. Stateroom very comfortable and service from our housekeeper, Winnie and our butler were exemplary. We were sorry to miss Puntarenas. Our only negative comments would be directed to the boarding and disembarkation procedures (not aimed at the cruise line's performance).

SEPTEMBER

This was our first cruise, and we loved the Celebrity dancers and singers! We were surprised at how professional they were. The food and restaurant service was also a nice surprise. We really enjoyed our waiter Shobith in the Trellis dining room. We particularly enjoyed the talks by Naturalist Milos. We found that the days at sea were a bit tedious, as we prefer to be exploring new locations rather than participating in on board activities. The opportunities for free wifi in the ports was very limited, which was frustrating.

SEPTEMBER

Cruise ship less clean than other sailings. Short of staff in dining room ,gift shops and other service areas.

SEPTEMBER

Great services, food and friendly staff. My kids love to hang out in the teen club. Love the pools, not crowded and nice design. Our waiter and assistant waiter at Trellis were very helpful. Wish there could be more variety of activities at night than just singing and dancing, like to see acrobats, Vegas shows, etc. Drink package was very confusing in terms of what were excluded and why were they being excluded.

SEPTEMBER

This was our first cruise, and we loved the Celebrity dancers and singers! We were surprised at how professional they were. The food and restaurant service was also a nice surprise. We really enjoyed our waiter Shobith in the Trellis dining room. We particularly enjoyed the talks by Naturalist Milos. We found that the days at sea were a bit tedious, as we prefer to be exploring new locations rather than participating in on board activities. The opportunities for free wifi in the ports was very limited, which was frustrating.

SEPTEMBER

A special 7 days seen through the eyes of my Thai wife, whose background never ever envisaged such a world, both onboard and off.

AUGUST

For those seeking peace it shoud have a area without music

AUGUST

Overall, a great cruise with great ports of call! Great variety of onboard activities Friendly staff Wonderful ship Interesting guest speakers

AUGUST

We were a family of four on our first-ever cruise. Each family member had a full and rich experience. My wife was concerned about motion sickness but her worries proved unfounded. There were lots of enjoyable daily activities to pick from, ranging from athletic and leisurely to intellectually nourishing to flat out pampering. And of course the dining ... several great options and each finger-licking yum! We especially enjoyed talks by naturalist Milos Radakovich, who displayed great mastery in imparting valuable knowledge with flair and entertainment. Having a personal butler assigned to our suite was a huge plus. We were thoroughly spoilt! On top of that the shore stopovers were well chosen, neatly planned, and efficiently managed. Staff in the ship at all times were unfailingly courteous and helpful. Encounters with individual waiters like Elena in Sushi on Five left an impact. The best part was that all this wonderful experience was enjoyed by the whole family. We were in close proximity to each other yet each of us processed the cruise in their unique way and to their personal satisfaction. We really did not know what to expect from this holiday or how it would turn out. Our expectations were definitely exceeded.

AUGUST

<div>First class all the way</div>

AUGUST

This was our first cruise and we are so glad we decided on Celebrity. The food was fantastic. The service could not have been better. Our steward, Singh, was so nice and was always available for any question, and request. He was so knowledgeable about everything. Our cabin was spotless each day and we had hors d'oeuvres delivered every afternoon...he was really exceptional. Everyone working at the buffet each day was so friendly and the food choices were outstanding. The Trellis Restaurant was very nice and we had wonderful meals and Budi was our favorite server there. We ate at Sushi on Five, and had great sushi there 2 nights...our favorite server was Alena and she made some great suggestions helping us to order and remembered us when we returned. Had a wonderful steak at The Tuscan. And, the most fascinating dinner at La Petit Chef...we went twice. It was so unique and we laughed and had such a good time there..and the food was great: each course was so good, especially the lobster and dessert! We videoed each course and have watched it many times and showed to friends. Our concierge Joao was the best...he helped us with excursions and reservations and changes when necessary. And Alaska was so beautiful..the highlight being the whales...WOW!! Saw so many. The glaciers were breathtaking...so many great pictures. Loved the cruise.

JULY

Our wait staff in main dining room was excellent. We would definitely recommend Celebrity Cruise Line.

JUNE

enjoyed our 7 day Alaskan Cruise

OCTOBER

NO!!

OCTOBER

We enjoyed our cruise to the fullest. Looking forward to our next one.

OCTOBER

We're treated like special guests !!!

SEPTEMBER

Ship was fine. Had sailed on the same ship before. Food wasn’t as good this time. Didn’t like the extra fees for some fitness classes. Song and dance shows were OK, but have seen more professional shows on previous cruises

SEPTEMBER

Really had a nice cruise. the ship was fairly new looking and clean, smaller than mega ships, so less far to walk to/fro, entertainment really good - singer, 3 production shows, aerialists, magician. Disappointed that comedian was late night - shd've been a normal show. Dining was good - needed a fruit appetizer choice - only one night that had one. Steaks were good, tender. Veal Cordon Bleu didn't have cheese - what gives with that? Ports were fun, and even though we had an excursion cancel at last minute, and therefore had to wing it in two ports, easy enough to figure out something to do ashore, which we did. Tenders ran smoothly in the two ports that had them. Best part of the trip was that the folks who served were without exception pleasant and helpful - seemed like they enjoyed their jobs - you be friendly to them, they responded in kind.

SEPTEMBER

This was a great vacation experience form the beginning. Our travel Agent and the Celebrity staff were all OUTSTANDING!

SEPTEMBER

Very friendly crew. Every crew member we encountered acknowledged us and were very courteous. Our cabin steward was excellent and exceeded our expectations. Our cabin had some minor issues with loose door hinges that should be looked at. Bathroom small but very efficient. Good size shower. Dining room staff were attentive and made good recommendations as to what was best to have on the menu each night. The buffet food was plentiful and of good quality. Top notch entertainment throughout the ship all day. All facilities were always clean and pretty well maintained. We had one elevator on one day that kept us in the twilight zone by bypassing our deck whether going up or down. Was fixed by the next day. Lot of places to have a quiet sit and relax or read if you wished. We would rate this our best cruise line of the 3 we have sailed on. We sailed with Holland America and Norwegian before this cruise.

AUGUST

I would recommend this cruise to anyone who likes to be pampered and enjoys scenery. The age of most passengers would be in the 40s to 70s so if someone is looking for the party scene, this cruise is not for you. It is about relaxation and scenery. If you want the party scene, try another cruise. Our daughter and son-in-law were married on the cruise and the wedding was absolutely beautiful. The staff went above and beyond to make the day extra special for them and our family.

JULY

This was my first Cruise and I absolutely loved it. The Alaskan cruise simply exceeded any and all of my expectations.

FEBRUARY

Staff were friendly and efficient. While Celebrity did a pretty good job overall, I would not choose any itinerary that had more than one port requiring a tender to get to shore. NCL and Oceania have a much better embarkation process. Does it really have to take 1.5 hrs to get aboard ?

NOVEMBER

<div>I would highly recommend this cruise ship and sailing. Everything was perfect. ( 2 sea days down, then 3 port visits and 2 sailing days back.) Our travel consultant, handled all our details impeccably. Her attention to detail makes your vacation effortless!!! We recommend her highly and say thank you for a job well done.</div>

OCTOBER

Ports not that great - hot and humid. Cruise excursion in CR very depressing going through the slums. Outside of that great getaway to relax, be pampered and met great people.

OCTOBER

We chose Selective Dining, but the first evening we were told that all spaces were full and we would have to wait until a table was available. We were not allowed to request a specific time to dine.

OCTOBER

By Far, the best way to see the towns of Alaska is by cruising! Each port was amazing!!! The Captain did an awesome job at getting us close to the Glacier and it was breath taking! We purchased the Aqua Class and I was extremely disappointed to see that we didn't get any special treatment. We received a bottle of champagne in our room as we departed. The special dining room was OK at best. The food overall was a huge let down. I think if we didn't spend the extra money on the Aqua Class, I wouldn't have rated this so low. My expectations for what I paid didn't align. It was hard to find staff members that could tell us where to meet our tours, what time do we get to leave, and what time to return to the ship. The ship could use an update, but the quality of the food is what I struggled with the most.

SEPTEMBER

Staff was not as polite and don't treat you like a celebrity like they used to years ago. Food was the same everyday and needs improvement.

JULY

Family had a great time 14 of us

JULY

Family had a great time 14 of us

APRIL

The crew did a great job. Our dinner staff was about as good as it gets. Love the pools.

FEBRUARY

First time on Celebrity cruise line and I am truely impressed on how great passengers were treated aboard the ship. The daily activities are typical for a cruise ship what's different is the enthusiasm of the staff. Best food ever! Hot, delicious, interesting options, and served with a smile.

DECEMBER

Had a great cruise and would recommend this ship and its itinerary to anyone. Love Celebrity.

DECEMBER

Public staff was friendly and anxious to satisfy. All facilities were under quick clean up at all times. Prices for drinks, wine, cola have been substantially raised. Deferred maintenance was recurring elevator problems, light bulbs not replaced & worn chairs. Menu in main dining room limited in selections available, repeatedly serving same vegetables (felt we had leftovers offered as one or more of the selections each night). Premium dinner rooms were not worth the extra charges. Theater shows were mostly musical and mikes were turned up to ear splitting level. Cruise Director staff was non-responsive.

DECEMBER

Huge changes in Canal since we saw it last in 1996, and more changes coming with the expansion going on. At our age (86) we didn't participate in any of the daily activities, except art auctions. We played cards, but had difficulty finding a table large enough to play on. They were always taken by other people.

DECEMBER

We are Elite Captain's Club members and thoroughly enjoyed the benefits thereof. Would be very much disappointed if the 123 Go program was discontinued --- that is a great incentive to keep cruising with Celebrity.

NOVEMBER

After three vet visits and lots of paperwork preparation, we were told we could not leave the ship in either Panama or Columbia and could not leave the guide dog unaccompanied in our cabin. We were able to cancel planned excursions without penalties, but were still disappointed. We haven't figured out where we went wrong...

NOVEMBER

Thank you JB cruises for a well planned trip.

OCTOBER

This was the best cruise ever. We had outstanding everything, from the first moment we arrived at the ship until we were in our cab and driving away going to the airport and back home. The staff was always ready to help. The dining room waiters were extremely attentive, the cruise director was positive-fun-full of energy. The entertainment was amazing - 17 shows, 17 standing ovations. Food was delicious. The tours were great. We almost didn't want to come back home. Absolutely fantastic trip.

OCTOBER

<div>It appears ship has undergone a significant staff reduction. Every crew member we encountered was simply outstanding, but they were too few in number. Therefore every service suffered - bar, lounges, restaurants. Even the buffet suffered where it was virtually impossible to get a waiter for drinks or any other assistance. Calling guest services resulted in long holds , followed by misinformation or no information at the conclusion of the call.</div>

SEPTEMBER

<div>You di a wonderful job co-ordinating 77 people and trying your hardest to make each and everyone happy...you most certainly did with us...we loved it!!!THANK YOU so much for everything you did.! You and the most wonderful cruise ship staff made this a trip to always remember fondly!!!!Also,cannot believe you managed to get us a credit for the Santa Barbara trip!You are truly amazing!!!We are so lucky to have found your agency!!!!&nbsp;</div>

SEPTEMBER

Very happy with Celebrity. Will cruise again with this line.

SEPTEMBER

The condition of the ship and the help were great. The Cruise Entertainment Host Patti and the entertainment outstanding.

SEPTEMBER

loved yosemite.the scenery was fantastic and the lodge beautiful.couldn't rate the activities or entertainment because we didn't partake in them

SEPTEMBER

Selection and quality of food has declined since last 2 cruises on celebrity, very little information on ports and points of interest

JUNE

We have traveled on several other cruise lines NCL, HA, Carnival, Windjammer, and though that Celebrity was a 'notch up' . In general it was comparable, and in some ways less so. Other ships utilize the dining room staff to at least one night do some entertaining, Celebrity, not so. Other ships have live music in the dining room, Celebrity Not so. The ship was clean and the staff excellent and always friendly and helpful,

JUNE

One very disappointing situation--upon leaving port my husband and I liked to go to the Constellation Lounge in the front of the ship to have a drink as we observed the beautiful scenery. On 3 of the 5 port departures, we and other passengers were told we had to leave the lounge (with the best views) as a private party would be using this venue. The private party was for the "elite" passengers. We did not like being treated as second class citizens, and other passengers were quite angry also as they were denied access to this public area. If a party was planned for these passengers, it should not have been in this particular lounge, which should have been available for all passengers.

AUGUST

Had a wonderful time, shore excursions went smoothly, food was very good, only disappointment was that there was no chiropractor on board while it was advertised that there would be. Spa was very nice and personnel was great.

JUNE

<div>Our recent Celebrity cruise was very enjoyable. The ship was in good shape and the staff did a nice job. Our stateroom attendant was particularly responsive and accommodating. The itinerary was exceptional. Stops in the Normandy area, Ireland, Scotland and Wales were wonderful. We were a bit disappointed in the quality of the food compared to a previous Celebrity cruise. The service was fine, but the quality was not as anticipated.</div>

JUNE

The food in Blu was good but not appreciably better than the main dining room. Service was spotty, had to ask every day for water and coffee refills. Seemed the dining was under staffed.