Island Princess®

NOVEMBER

Special kudos to the excursion staff that enabled us to go on the Normandy trip when our Viator trip was canceled that morning. They made special phone calls, and even arranged for a van ride to catch us up with the departed bus. The Normandy excursion was the highlight of the whole cruise, and the luncheon was a delicious surprise.

JULY

Same as I said above. An excellent ship for this beautiful cruize, Copenhagen to Iceland to London.

OCTOBER

Need more time in Oslo, Norway and Brugge, Belgium. By far, everyone agreed both of these ports were the #1 and 2 best stops.

SEPTEMBER

We enjoyed every aspect of our time on the Island Princess.

JULY

We sailed on the Island Princess for 14 days on a Baltic Sea excursion. The service was exceptional, as usual for Princess. The ship was only about 60% booked presumably due to COVID concerns, so it was a little quiet but that only made service easier and getting into shows etc. all the easier. We have zero complaints and would highly recommend this trip and Princess. Of note to other travelers, this was an older crowd of passengers which was fine for us, but it is a consideration if bringing kids - there won't be many young companions onboard.

DECEMBER

Big kuddos to Joey and Charles (Assistant Waiter and Waiter) in the Bourdeau Dining Room. Their service was impeccable!!!! Truly made our trip!

DECEMBER

This was our second cruise on Island Princess and we loved it! I love the classic woods and muted colors which reminds me of the glamorous ships of previous times. I also like the size of the ship--like the three bears--just right! The service was very good, our balcony was large and mostly shaded all day. The internet worked very well and the food was quite good although we were disappointed in Sabatini's. We would like a wine bar and a patisserie that provides more than coffee. We miss the sandwiches and pastries found in the one on the larger ships.

NOVEMBER

Arthur, our room steward was awesome along with Michael J and Nikki in the Provence dining room who made our experience unforgettable. Thank you for all you did for us! Excursions were coordinated well.

NOVEMBER

We had a very nice cruise, 10 days was too short and we had great weather.

OCTOBER

we enjoyed the cruise in general. we feel the food could have been better,some days we had the same menu. the entertainment on board did not meet our expectation. they were the same entertainers performing on some of the days could do better.

OCTOBER

Staff was really nice, would like to have more current day music in the lounges.

SEPTEMBER

Deepak Naik and William Roddrigues were amazing waiters! Fun, friendly and so knowledgeable. Amazing qualities especially since they all work such long hours. They were great! Loved everything about the cruise.

JUNE

We had a wonderful cruise. Shows were great, glaciers were amazing. Views were astounding.

MAY

*

MARCH

<div>Everything was on time</div>

FEBRUARY

We did the Panama Canal and Caribbean 10 day cruise out of Ft Lauderdale. The itinerary was great. Service was mediocre, it was slow and many times it felt like you were a nuisance to the crew. There was not a large variety of activities, unless you want to shop or participate in some form of gambling. Seems like they expect passengers to just be at the pool, baking in the sun or drinking alcohol. There is no movie theater, just on TV or a few times on the big screen on lido deck. The comedians were funny. There was limited stage shows and they aren't bad, but more music based. Voice of the Ocean is horrible. Balcony room was good size, but showers are small. Food quality was average, as well the selection. Pizza was really good. There is no fresh food option in the atrium like on Star Princess nor was there a terrace pool.

JANUARY

Great trip.

JANUARY

The Island Princess is smaller than many ships, but we were able to go through the Panama Canal locks which was amazing. Also, we met more people than we would have on a larger ship. Most of the passengers were retirees, maybe because the cruise was 10 days long during the school year. The entertainment was outstanding!

JANUARY

No comments

SEPTEMBER

We were fortunate to have exceptional weather in Alaska during our stay, allowing us to see Northern Lights and Denali multiple times. Both of the lodges in Denali were well placed for excursions and comfortable. We booked Club Class mini-suites and would do it again for the ammenities, staff, food and service. The new beds in Club Class are wonderful! The Island Princess is showing her age but still provided all the comforts you would expect. The dining rooms were beautiful, had great food and great staff - highly recommend them over the buffet when possible. The Wheelhouse is the best lounge on the ship for drinks, staff and entertainment. I would encourage Princess to update the bathrooms when possible because the tub is too narrow and the shower is too low.

AUGUST

We were impressed at how well organized the trip was. The accomodations were lovely and the food was great.

JULY

We had a great trip. Thanks Princess!

JULY

Would have liked updated map of itinerary similar to what Holland America has. Enjoyed the naturalist talks and commentary on board. Make the library and quiet space larger. Stateroom steward was excellent.

MAY

who designed the shower?

APRIL

Just returned home very satisfied after the cruise. Time to look forward to next years cruise.

APRIL

A few of the tours were cut short because the guides were late picking us up. One of the activities from the spa was cancelled because of illness, but the staff didn't inform us until we had waited around for over 25 minutes.

NOVEMBER

The ports of call were excellent along with the tours. First class and met our needs.

NOVEMBER

Great staff, good weather and great history of the Panama Canal. good history of the other country’s we visited also

SEPTEMBER

Very happy with the organization and speed of check-in in Vancouver! Enjoyed the cruise very much and the special birthday dessert for Mom. Enough already with the spa/artwork/etc. upselling and junky jewelry "deals". Also, too bad that the promenade deck doesn't allow you to go completely around the stern: you have to walk through the interior to keep going! My mother was agitated when she couldn't find cribbage pegs in the library to play her favorite card game (not a drinker, gambler, or stage show fan).

SEPTEMBER

It was so well organized. No surprises.

AUGUST

Princess Cruises took great care of us in every way. The Island Princess was like a floating resort.

JULY

Delightful staff Good selections with food Enjoyed shows

JULY

Overall the trip was great, we had misty cold weather except for last day so we were unable to enjoy what was out on decks (movie nights, pools, games, etc). Very little to do indoors besides drink and eat.

MAY

Great trip

APRIL

I would like to do this trip again in the future.

APRIL

Excellent trip, except for not enough bathrooms in the princess theatre. With so many people the need for more bathrooms is imperative. Other than that the employees were very will trained. Enjoyed it very much.

MARCH

Really enjoyed ports, especially Canal crossing, Aruba, and Cabo. The cabin steward was excellent!! Loved the Art Auctions :)

JANUARY

We enjoyed this cruise.

JANUARY

There were a lot of people on board that had colds and coughs. While everyone seemed good about washing their hands and using the hand sanitizer we never once saw any crew member wiping off the the hand rails on the stair way or the railings in front of the elevator. Would seem to me that this might be a good step in helping to prevent the spread of germs. This was our fourth cruise with Princess and again we found that all the crew members were friendly and very helpful. We did miss the television channel that continually ran The Love Boat shows

DECEMBER

Everything was first class, even tho the ship itself is starting to show its age. The evening entertainment was spectacular as was the food and service. We had one disappointing shore excursion but the remainder of the trip was relaxing and enjoyable. Your bus service was much appreciated as there was no transferring to airports, etc. However, I think the bus trip itself could have used some excitement or entertainment. How about a movie while enroute? Or some games...anything to break the monotony of watching cactus and wind farms. (Just a suggestion.)

NOVEMBER

Felt overall population of passengers a little elderly. Entertainment was excellent. Very enjoyable cruise.

NOVEMBER

Cruise was enjoyed by one and all in our group.

SEPTEMBER

I think I said enough above. I'd highly recommend this trip to everyone who would like to see and hear all about the fabulous outback of the real North country. The beauty of Alaska is beyond belief. Monica, you could not have put together a better trip package for us. Thank You, Mike Wallace.

SEPTEMBER

The disembarkation was a nightmare. There did not seem to be any organization or thought on how to get people off the ship in an orderly manner. They gave you a time to leave the ship and ours was over two hours late. Older people were asked to sit on stools with no backs for several hours. They should have been taken to the theatre where the could have sat comfortably until called. We made a reservation at the Bayou Café for 9 people and it was accepted. We got there and they basically ignored us. We kept asking about our table and eventually left after waiting over 45 minutes. The staff at our table in the Provance Dining Room was superb. The were cheerful, helpful, professional and fun! Bene and Luis should be commended.

SEPTEMBER

Pros: Overall it was great. Of special note are the staff. They were wonderful. Can't remember all the names. Jose was our steward and he was excellent. Everyone else went above and beyond. It was a pleasure. Also, it was nice to have no smoking gambling night...we don't gamble much...but ventured in when there was no smoking. Pro: Organization...Princess has it down....organized from boarding, disembarking, land tours, etc. It was great. Cons: No College football coverage. My husband loves football and the seasoned opened while we were on the cruise. It would have been good to have ESPN, etc. Laundry: It was wonderful to have it on each deck. However, the coin machine on Aloha deck did not work. Then, when I went downstairs to the other one...my card did not work. The first time my steward (Jose) brought us tokens. The second time I had to call guest services who seems a little annoyed that I needed them and said I would have to come down to get them. I told them that they had been delivered last time...so they said they would. I never received them. Annoying but not a major deal. Sales, Sales, Sales...you know...I don't need any jewelry, any perfume, clothes, etc. And, the massage that I got was wonderful...but I did not need a sales pitch there either. I understand you need to make money but the pressure to buy, buy, buy, buy, buy was a little much. I would rather have more educational things or even dorky things that you used to have (so I have heard)...classes in napkin folding is the one I remember...which is a little dorky...but would be fun. I would also like more info on how you manage to make it all work......from food, to supplying the ship, turning it around in one day (we get off and another group gets on), refueling, etc. I missed the kitchen tour...was having a massage. Mixed: We signed up for fixed dining..at 5:15. It was just too early and so we only made it once. I should have signed up for anytime dining. We did not even check to see if we could have changed...probably could have...just didn't think about it. Mixed: Entertainment. The naturalist was good......would have liked more of that....

SEPTEMBER

Our entire trip from beginning to end was outstanding. It was nice to see how things were done o time, when scheduled. Enjoyed all the special meals we had and 1st dining was perfect time of dining for us - All meals and desserts were extraordinary. The entertainment was good and family friendly which makes it very nice to attend. Really enjoyed Libby's talk about how she became the first women to win the Alaskan Dog Race. In fact we enjoyed all the educational talks and learned a lot. Everything was well planned out and every moment enjoyed. We have been on many other cruises and would rate Princess the best - they take care of you 1st class from beginning to end. You will not go wrong booking with them.

SEPTEMBER

N/A

AUGUST

Rain and fog everyday, but a welcome change from Arizona. Would love to have seen a whale, and although some passengers did, we were always on the 'wrong' side of the ship. Our cabin attendant, Constantine, was friendly, accommodating, and readily available, even providing a few extras. Alaska is absolutely unparalleled in beauty. We were surprised at the number of islands along our trip, and all the villages scattered among the trees were enchanting. We would go back in a heartbeat!

AUGUST

This was our first cruise and it was such a great experience from the very beginning to the end - we will never consider another cruise line but the Princess Cruises!

JUNE

Connections of flights were great. Hotel rooms were very good, except the room in Vancover the carpet was old and worn. Our room in Denali had paint peeling off the ceiling and the pillow case had blood all over it and the front desk wasn't concerned about it at all. Other than that everyone was very accommodating.

JUNE

Loved Princess and will cruise with them again

APRIL

Nicaragua excursion left a bad taste. Lack of toiletries. No information about that provided by Princess. Should have had more time in Aruba. Costa Rica was nice. Panama Canal was really wonderful. Good experience.

APRIL

Friendly, helpful staff; good variety of food options

MARCH

The time flew too fast for us. The trip through the Panama Canal was indescibable. Enjoyed the excusions for the most part. Highly recommend it!

MARCH

Great cruise

MARCH

It is a great experience of the region on a well managed ship which attempts to meet every need..

MARCH

We love Princess and would not use any other cruise line. Our Travel Agent is the best and together it made for a wonderful trip.

JANUARY

We have cruised with Princess for years (4 cruises in the last year!) the ship is smaller than we are used to because of it's Panamax designation (built to be the largest which can pass through the Panama Canal) so, for us, it took a little time to find places.

JANUARY

We met some wonderful people, both crew and passengers. The Christmas celebration was filled with fun and warmth. Santa made a special appearance on Christmas eve by climbing down a smoke stack. New Years was marred by some bad weather but all the celebrations were quickly moved indoors and enjoyed by many. Had a great time!

DECEMBER

The ship had to have been one of the most comfortable in the fleet, until they redesigned it to add more cabins. Venues seem to be out of place now, and the gym has no more windows, making it feel like a dungeon. Unless one pays for use of the Sanctuary, there is no way look out over the stern of the ship, which is a big negative while going through the Panama Canal locks. The theater is the only large meeting place, which makes the ship feel crammed, especially during disembarkation when everyone has to be out of their cabins. The ship must have left the last dry dock in a hurry, because it seems to have pervasive problems with disconnected plumbing. There were quite a few hallways along the cabins, where there was a strong sewage odor. Water was leaking out from under the cabinets in our suite, leaving a foul odor and forcing us to leave the balcony door open 24/7. Foul-smelling liquid was also dripping, sometimes gushing, from the ceilings in the hallways. The first thing one saw after logging onto the internet was Google, Italy. Any keyword search went directly to Wikipedia, Italy. It took several minutes to change the language to English. The Indian IT guys were clueless ... that Italian thing must have been going on for a while. The food quality and selection at Sabatini's was not nearly as good as the ones at the restaurants or at the Horizon Court. Each day, the same boring Sabatini menu, limited pastry selection, and watery Cappuccinos, while the Horizon Court served a cornucopia of goodies, including Dresden Christmas Stollen ... Wow! The same goes for the Platinum/Elite cocktail hour. There was a better one for all of the passengers at 3 PM. So, no need to upgrade for the alleged benefits. The itinerary was disappointing. Puntarenas and San Juan del Sur were miserable abominations. Between Costa Rica and LA were two stops and five sea days. They should stop in Puerto Vallarta and bypass open-air-landfill Nicaragua. The greatest asset of the ship was the Captain. He was the most outgoing officer we have yet encountered. He came by the dinner tables twice and made himself visible throughout the cruise. His communication skills were second to none.

DECEMBER

Everybody was very well trained and professional.All smiles and courteous and promptly responded to my every requests. Truly top notch services. I will return for another cruise when I need one.

NOVEMBER

Wonderful cruise otherwise.

OCTOBER

We had a fantastic trip. The ports were great, the excursions wonderful, the food delicious, the shows well done, the help was professional, courteous & fun. Overall, it was an awesome trip.