As the namesake of "Jewel Class" cruise ships, you can bet Norwegian Jewel has it all. As well as offering some of the largest suites at sea, there are staterooms to accommodate every style. When it comes to entertainment, this ship's filled with excitement: a large variety of dining options, vibrant bars and nightclubs, and that's just the beginning. Come aboard and venture into the wild on an Alaska Cruise. Go from scenic views to city views on an Asia Cruise. Or travel to stunning beaches and unique landscapes in Australia & New Zealand Or experience unique and immersive itineraries on an Extraordinary Journey. Whichever destination you choose, get ready for the adventure of a lifetime!
Year Built
2005Year Refurbished
Year Entered Present Fleet
2005Country of Registry
The BahamasTonnage (GRT)
93502PAX (basis 2)
2380Max Pax (inc. Uppers)
2376Passenger Decks
12Number of Crew
1081Officers' Nationality
InternationalCruise/Hotel Staff Nationality
InernationalSuites
182Balcony
0Oceanview
243Oceanview No Balcony
0Oceanview With Balcony
0Balconies
360Interior
405Accessible
20Total Number of Accommodations
1000Aft-Facing Club Balcony Suite
Club Balcony Suite
Club Balcony Suite
Club Balcony Suite Sail Away Guarantee
The Haven 3-Bedroom Garden Villa
The Haven Deluxe Owner's Suite with Large Balcony
The Haven Deluxe Owner's Suite with Balcony
The Haven Owner's Suite with Large Balcony
The Haven 2-Bedroom Family Villa With Balcony
The Haven Courtyard Penthouse With Balcony
2-Bedroom Deluxe Family Suite With Balcony
Forward-Facing Deluxe Penthouse With Large Balcony
Forward-Facing Penthouse With Large Balcony
Aft-Facing Penthouse With Large Balcony
Aft-Facing Penthouse With Balcony
These Club Balcony Suites sleep up to four guests, making them ideal if you want to bring the kids. They have two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower and additional bedding to sleep two additional guests. Because they are aft-facing suites, the view from your private balcony is truly amazing. Accommodates: 4 Total Approx. Size: 272 sq. ft. Balcony Size: 54 sq. ft.
With room for up to four guests, you'll love these Club Balcony Suites. Includes two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower, additional bedding to sleep two additional guests and a private balcony with a great view. Because it's a mid-ship suite, you'll have easy access to everything on board. Accommodates: 4 Total Approx. Size: 272 sq. ft. Balcony Size: 54 sq. ft.
With room for up to four guests, you'll love these Club Balcony Suites. Includes two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower, additional bedding to sleep two additional guests and a private balcony with a great view. Because it's a mid-ship suite, you'll have easy access to everything on board. Accommodates: 4 Total Approx. Size: 272 sq. ft. Balcony Size: 54 sq. ft.
A Sail Away Club Balcony Suite Sail Away Guarantee stateroom guarantees a Club Balcony Suite stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These amazing Norwegian Jewel Villas sleep up to eight with three separate bedrooms, each with a king- or queen-size bed and luxury bath. With a living room, dining room and incredible private garden with hot tub, you will have more than enough space to spread out and unwind. You'll also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 8 Total Approx. Size: 4891 sq. ft. Balcony Size: 2314 sq. ft
Enjoy the perfect escape in these Deluxe Owner's Suites. With a living room, dining room, wall of windows with king-size bed and luxury bath, you will have an unforgettable experience in this suite. Sleeps up to four and includes access to the private courtyard area. Not to mention the large balcony and amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 1197 sq. ft. Balcony Size: 567 sq. ft.
Indulge in supreme comfort and luxury in these Owner's Suites featuring a separate bedroom with a king-size bed, a double sofabed, luxury bath with a separate shower, as well as a guest bath. Also includes a living room and dining room and fabulous views from two private balconies, plus access to the private courtyard and butler and concierge service. Accommodates: 4 Total Approx. Size: 824 sq. ft. Balcony Size: 151 sq. ft.
These Owner's Suites are a truly luxurious way for you to get away. Includes a separate bedroom with a king-size bed and luxury bath with separate shower, in addition to the living room, dining room and large private balconies with incredible views. Sleeps up to four and guests receive access to the private courtyard area. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 791 sq. ft. Balcony Size: 248 sq. ft.
Up to six guests can enjoy these Villas that are perfect if you want to bring the kids. They have one bedroom with a queen-size bed and a luxury bath and shower, as well as a separate children's bedroom. Most feature a living area and dining area, plus a private balcony. You will also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 572 sq. ft. Balcony Size: 85 sq. ft.
Norwegian Jewel Courtyard Penthouses make for an amazing cruising experience. Sleeps three, with a bedroom featuring a queen-size bed, luxury bath and shower and additional bedding to sleep one additional guest. Also features a living area, dining area, private balcony and access to the private courtyard area. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 440 sq. ft. Balcony Size: 60 sq. ft.
Perfect for your whole family. Up to six guests can stay in these luxurious Suites that include a bedroom with a queen-size bed and a separate children's bedroom. In addition to the living area, dining area, private balcony and luxury bath with separate shower. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 544-546 sq. ft. Balcony Size: 54 sq. ft.
These incredible Penthouses sleep up to four, with a queen-size bed and luxury bath and shower. Also includes a living area, dining area and large private balcony that offers an amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 501 sq. ft. Balcony Size: 144 sq. ft.
Stunning views are straight ahead from the large, private balcony of these forward-facing, luxurious Penthouses. Includes a queen-size bed, luxury bath, living and dining area, plus the indulgence of butler and concierge service. Sleeps up to three. Accommodates: 3 - 4 Total Approx. Size: 489-578 sq. ft. Balcony Size: 208-284 sq. ft.
Perfect for a romantic getaway, you will fall head over heels for these fabulous Penthouses. Sleeps up to three, featuring a bedroom with queen-size bed and luxury bath and shower, in addition to the living area, dining area and large, private, aft-facing balcony. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 375-387 sq. ft. Balcony Size: 88-100 sq. ft.
Up to three guests can enjoy the fabulous views from the aft-facing balcony of these Penthouses that include queen-size bedding plus a single sofabed, luxurious bath with shower, a sitting area, and some even have a living and dining area. Includes butler and concierge service in select cabins. Accommodates: 3 Total Approx. Size: 334-352 sq. ft. Balcony Size: 54-65 sq. ft.
These Club Balcony Suites sleep up to four guests, making them ideal if you want to bring the kids. They have two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower and additional bedding to sleep two additional guests. Because they are aft-facing suites, the view from your private balcony is truly amazing. Accommodates: 4 Total Approx. Size: 272 sq. ft. Balcony Size: 54 sq. ft.
With room for up to four guests, you'll love these Club Balcony Suites. Includes two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower, additional bedding to sleep two additional guests and a private balcony with a great view. Because it's a mid-ship suite, you'll have easy access to everything on board. Accommodates: 4 Total Approx. Size: 272 sq. ft. Balcony Size: 54 sq. ft.
With room for up to four guests, you'll love these Club Balcony Suites. Includes two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower, additional bedding to sleep two additional guests and a private balcony with a great view. Because it's a mid-ship suite, you'll have easy access to everything on board. Accommodates: 4 Total Approx. Size: 272 sq. ft. Balcony Size: 54 sq. ft.
A Sail Away Club Balcony Suite Sail Away Guarantee stateroom guarantees a Club Balcony Suite stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These amazing Norwegian Jewel Villas sleep up to eight with three separate bedrooms, each with a king- or queen-size bed and luxury bath. With a living room, dining room and incredible private garden with hot tub, you will have more than enough space to spread out and unwind. You'll also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 8 Total Approx. Size: 4891 sq. ft. Balcony Size: 2314 sq. ft
Enjoy the perfect escape in these Deluxe Owner's Suites. With a living room, dining room, wall of windows with king-size bed and luxury bath, you will have an unforgettable experience in this suite. Sleeps up to four and includes access to the private courtyard area. Not to mention the large balcony and amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 1197 sq. ft. Balcony Size: 567 sq. ft.
Indulge in supreme comfort and luxury in these Owner's Suites featuring a separate bedroom with a king-size bed, a double sofabed, luxury bath with a separate shower, as well as a guest bath. Also includes a living room and dining room and fabulous views from two private balconies, plus access to the private courtyard and butler and concierge service. Accommodates: 4 Total Approx. Size: 824 sq. ft. Balcony Size: 151 sq. ft.
These Owner's Suites are a truly luxurious way for you to get away. Includes a separate bedroom with a king-size bed and luxury bath with separate shower, in addition to the living room, dining room and large private balconies with incredible views. Sleeps up to four and guests receive access to the private courtyard area. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 791 sq. ft. Balcony Size: 248 sq. ft.
Up to six guests can enjoy these Villas that are perfect if you want to bring the kids. They have one bedroom with a queen-size bed and a luxury bath and shower, as well as a separate children's bedroom. Most feature a living area and dining area, plus a private balcony. You will also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 572 sq. ft. Balcony Size: 85 sq. ft.
Norwegian Jewel Courtyard Penthouses make for an amazing cruising experience. Sleeps three, with a bedroom featuring a queen-size bed, luxury bath and shower and additional bedding to sleep one additional guest. Also features a living area, dining area, private balcony and access to the private courtyard area. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 440 sq. ft. Balcony Size: 60 sq. ft.
Perfect for your whole family. Up to six guests can stay in these luxurious Suites that include a bedroom with a queen-size bed and a separate children's bedroom. In addition to the living area, dining area, private balcony and luxury bath with separate shower. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 544-546 sq. ft. Balcony Size: 54 sq. ft.
These incredible Penthouses sleep up to four, with a queen-size bed and luxury bath and shower. Also includes a living area, dining area and large private balcony that offers an amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 501 sq. ft. Balcony Size: 144 sq. ft.
Stunning views are straight ahead from the large, private balcony of these forward-facing, luxurious Penthouses. Includes a queen-size bed, luxury bath, living and dining area, plus the indulgence of butler and concierge service. Sleeps up to three. Accommodates: 3 - 4 Total Approx. Size: 489-578 sq. ft. Balcony Size: 208-284 sq. ft.
Perfect for a romantic getaway, you will fall head over heels for these fabulous Penthouses. Sleeps up to three, featuring a bedroom with queen-size bed and luxury bath and shower, in addition to the living area, dining area and large, private, aft-facing balcony. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 375-387 sq. ft. Balcony Size: 88-100 sq. ft.
Up to three guests can enjoy the fabulous views from the aft-facing balcony of these Penthouses that include queen-size bedding plus a single sofabed, luxurious bath with shower, a sitting area, and some even have a living and dining area. Includes butler and concierge service in select cabins. Accommodates: 3 Total Approx. Size: 334-352 sq. ft. Balcony Size: 54-65 sq. ft.
Aft-Facing Balcony Stateroom
Family Balcony Stateroom
Balcony Stateroom
Balcony Stateroom
Solo Balcony Stateroom
You'll enjoy every inch of these staterooms, with enough space to sleep up to four guests. The two lower beds can be converted into a queen-size bed and the convertible sofa pulls out to sleep two more. You'll also have a sitting area and floor-to-ceiling glass doors that open to a private balcony. Because these are aft-facing, the view from your balcony is amazing and truly unforgettable. Accommodates: 4. Size approx.: 205 sq.ft.
Norwegian Jewel Family Balcony staterooms are perfect if you want to bring the whole family. With room for up to four guests, there are two lower beds that convert into a queen-size bed, one pullman and one single sofabed. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 4 Total Approx. Size: 205 sq. ft. Balcony Size: 38 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, with some featuring one pullman or one single sofabed to accommodate an additional guest. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 2-3 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-54 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, with some featuring one pullman or one single sofabed to accommodate an additional guest. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 2-3 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-54 sq. ft.
These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travellers. Accommodates: 1. Total Approx. Size: 194 - 280 sq. ft. Balcony Size: 32 - 54 sq. ft.
You'll enjoy every inch of these staterooms, with enough space to sleep up to four guests. The two lower beds can be converted into a queen-size bed and the convertible sofa pulls out to sleep two more. You'll also have a sitting area and floor-to-ceiling glass doors that open to a private balcony. Because these are aft-facing, the view from your balcony is amazing and truly unforgettable. Accommodates: 4. Size approx.: 205 sq.ft.
Norwegian Jewel Family Balcony staterooms are perfect if you want to bring the whole family. With room for up to four guests, there are two lower beds that convert into a queen-size bed, one pullman and one single sofabed. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 4 Total Approx. Size: 205 sq. ft. Balcony Size: 38 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, with some featuring one pullman or one single sofabed to accommodate an additional guest. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 2-3 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-54 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, with some featuring one pullman or one single sofabed to accommodate an additional guest. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 2-3 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-54 sq. ft.
These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travellers. Accommodates: 1. Total Approx. Size: 194 - 280 sq. ft. Balcony Size: 32 - 54 sq. ft.
Obstructed Oceanview Stateroom
Mid-Ship Oceanview Stateroom with Porthole
Family Oceanview Stateroom
Oceanview with Picture Window
Oceanview with Picture Window
Oceanview Stateroom Sail Away Guarantee
Solo Oceanview Stateroom
These Oceanview Staterooms sleep up to four guests and have either a picture window or porthole, with an obstructed view. Two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. Accommodates: 4. Size approx.: 161 sq.ft.
Up to four guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate two more, as well as a porthole to enjoy the view. These staterooms are mid-ship accommodations, which means you'll have easy access to everything on board. Accommodates: 4. Size approx.: 161 sq.ft.
You can comfortably fit up to four guests in these staterooms, making them perfect for families. You'll enjoy an amazing view from the big picture window. Two lower beds convert into a queen-size bed and there is additional bedding to accommodate two more. Of course, you'll have room service and many other amenities. Accommodates: 4 Total Approx. Size: 155-161 sq. ft.
These Oceanview Staterooms have enough room for up to three guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate one more guest. You'll also have an amazing view to enjoy from your big picture window, along with room service and many more amenities. Accommodates: 4. Size approx.: 161 sq.ft.
These Oceanview Staterooms have enough room for up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate one more guest. You'll also have an amazing view to enjoy from your big picture window, along with room service and many more amenities. Accommodates: 3. Size approx.: 161 sq.ft.
A Sail Away Oceanview stateroom guarantees you’ll receive an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These Oceanview Staterooms sleep up to four guests and have either a picture window or porthole, with an obstructed view. Two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. Accommodates: 4. Size approx.: 161 sq.ft.
Up to four guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate two more, as well as a porthole to enjoy the view. These staterooms are mid-ship accommodations, which means you'll have easy access to everything on board. Accommodates: 4. Size approx.: 161 sq.ft.
You can comfortably fit up to four guests in these staterooms, making them perfect for families. You'll enjoy an amazing view from the big picture window. Two lower beds convert into a queen-size bed and there is additional bedding to accommodate two more. Of course, you'll have room service and many other amenities. Accommodates: 4 Total Approx. Size: 155-161 sq. ft.
These Oceanview Staterooms have enough room for up to three guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate one more guest. You'll also have an amazing view to enjoy from your big picture window, along with room service and many more amenities. Accommodates: 4. Size approx.: 161 sq.ft.
These Oceanview Staterooms have enough room for up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate one more guest. You'll also have an amazing view to enjoy from your big picture window, along with room service and many more amenities. Accommodates: 3. Size approx.: 161 sq.ft.
A Sail Away Oceanview stateroom guarantees you’ll receive an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travellers. Accommodates: 1. Total Approx. Size: 140 - 151 sq. ft.
Family Inside Stateroom
Inside Stateroom
Inside Stateroom
Inside Stateroom
Inside Stateroom Sail Away Guarantee
Solo Inside Stateroom
Norwegian Jewel Inside Staterooms are the most affordable way for your family to cruise. With room for up to four guests, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. And of course, room service and many other amenities. Accommodates: 4 Total Approx. Size: 138-278 sq. ft.
With room for up to four guests, these Inside Staterooms come with two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. Accommodates: 2 - 4. Size approx.: 138 - 143 sq.ft.
With room for up to four guests, these Inside Staterooms come with two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. These staterooms are mid-ship, so you'll have easy access to everything on board. Accommodates: 2 - 4. Size approx.: 138 - 143 sq.ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 2 - 3. Size approx.: 138 - 143 sq.ft.
Note: This category is similar to booking a Guarantee category. Cruise line reserves the right to change your cabin number.
A Sail Away Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
Norwegian Jewel Inside Staterooms are the most affordable way for your family to cruise. With room for up to four guests, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. And of course, room service and many other amenities. Accommodates: 4 Total Approx. Size: 138-278 sq. ft.
With room for up to four guests, these Inside Staterooms come with two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. Accommodates: 2 - 4. Size approx.: 138 - 143 sq.ft.
With room for up to four guests, these Inside Staterooms come with two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. These staterooms are mid-ship, so you'll have easy access to everything on board. Accommodates: 2 - 4. Size approx.: 138 - 143 sq.ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 2 - 3. Size approx.: 138 - 143 sq.ft.
Note: This category is similar to booking a Guarantee category. Cruise line reserves the right to change your cabin number.
A Sail Away Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travellers. Accommodates: 1.
Total Approx. Size: 118.5 - 129 sq. ft.
Deck 15
Deck 14
Deck 13
Deck 12
Deck 11
Deck 10
Deck 9
Deck 8
Deck 7
Deck 6
Deck 5
Deck 4
4.2
Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
SUBMIT A REVIEWFEBRUARY
PROS
Photo group did a great Job as did the room stewards and waitersCONS
Noisy and couldn't sleepRECOMMENDED
NoWe spent 7 nights in the noisiest room we've ever been in. The people above us were stomping around the room slamming doors and making noise until around 3: AM then after 3 hours of quite they would start up again at 6:00 AM. We called Guest services so many times we lost track. They came to our room and heard the noise and went up a deck and talked with the people and they would be quiet for 30 minutes then start up again! They would not move us to another room until Singapore then moved us to 9038 which the balcony door squeaked and moaned constantly so they moved us to 9602 for the last couple days of our cruise. This trip was the worst we've been on - we will never go in the Norwegian Jewel again!
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FEBRUARY
PROS
Nice staffCONS
Most of the food was bland or just bad. The restaurant with the best food charged a fee to eat there. NCL will nickel and dime you until the very last day. We should not have to pay for bottled drinking water. Staff tried to upcharge me for a can of coke with a glass of ice. I had to vigorously complain almost every time so they didn't charge me. My drink package included drinks up to $15 but that didn't include water. There were areas on the ship that were very smelly. Our stateroom would not stay cool when we were docked. We complained several times and although they said they were working on it, it was never resolved. I was on the Jewel for the south east China seas cruise (Malayasia, Indonesia, Thailand & Singapore). The cruise excursion didn't exactly live up the descriptions. I was disappointed with most - especially when the excursion started with a 2 hour bus trip.RECOMMENDED
NoI do not recommend this cruise. If you do go, do not book your excursions through the cruise line, hire a driver to see the sights or for shopping - much cheaper and you have control.
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JULY
PROS
The balcony on starboard side while cruising north was totally worth it! Also, service, views, excursions.CONS
Some of the restaurants.RECOMMENDED
YesOverall, cruise experience was very positive. The finer restaurants that required reservations were fantastic. A couple of the complimentary restaurants were good but not great. Which is totally understandable. The service in all the facilities was fantastic. The staff was always kind, helpful and in a great mood.
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JULY
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Great size to be able to view glaciers from ship !CONS
RECOMMENDED
YesNCL Jewel is the best size to be able to view the glaciers from the ship on the 2 days of glacier viewing from the ship. Nice to be able to be docked for the 3 ports you will be able to visit instead of tendering in. Ship entertainment in theater was great. Buffet food very good for all meals. All staff very friendly & awesome. Outdoor pool area very nice on the few sunny days we had on Alaska cruise. But were told most times it is overcast & drizzle so we were lucky to have somewarm & sunny days.
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AUGUST
PROS
Beautiful interiors, excellent happy service always, great ports of callCONS
Entertainment could be more diverse, add more "fresh" veggies, fruits and whole grain foodsRECOMMENDED
Yes<div>Spectacular cruise overall. Super friendly service and a beautiful ship and stateroom. Better than I expected. Some entertainment was great, but I wish there had been many more opportunities to hear naturalists speak about the wildlife, terrain, history, etc. The opening show "Velvet" had very talented performers but no theme- a rather odd production. The Dance/Acrobat duo was awesome. Also, you should add a greater quantity of shows and movies to watch on TV. Maybe some sitcoms or more nature shows. We struggled to find content on TV to watch when we just wanted to lay back and relax, especially by the end of the cruise.</div>
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AUGUST
PROS
Ship was clean, lots for families to doCONS
food in main restaurants was fair, staff in Tzars restaurant was great, the other poor,RECOMMENDED
NoCould use more time in Juneau
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JUNE
PROS
All goodCONS
NoneRECOMMENDED
YesWonderful ship and staff
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FEBRUARY
PROS
Great amenity packages to choose from. Wonderful entertainment every night. Good food. Entire staff was happy and anxious to make this the best vacation ever.CONS
Conflicting info given by Guest Services on a number of occasions. Lots of excursions to choose from but none that "rocked my world".RECOMMENDED
YesWill definitely cruise with Norwegian again. Sailing on the Norwegian Jewel was a great experience. They did almost everything right. Just a few hiccups, but nothing major.
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JANUARY
PROS
Food, houskeeping, entertainment, itineraryCONS
Service needs supervising, LOT of unexperienced staffRECOMMENDED
YesFirst experience of unfriendly staff, O,Sheehans staff dressed in black
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MARCH
PROS
best entertainment of all the cruises that we have takenCONS
main dining room food is just ok, specialty dining is fabulousRECOMMENDED
Nowe liked the casual dress code
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AUGUST
PROS
Great food in both the specialty and special dining rooms, Entertainment was very good. Staff did their very best to please. Spa prices, although high, were reasonable for a cruise shipCONS
Outdoor swimming pool so too cold to use the pool for many itineraries. The ship looksRECOMMENDED
YesShips of this age just don't compare to the newer ones. Rooms are very small and my cabin steward was overworked and my room was not made up until 3 PM. NCL canceled and changed ports for this trip
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AUGUST
PROS
Warm, wonderful staff; great food & specialty restaurants,attention to detailCONS
NoneRECOMMENDED
YesThis is the best cruise we have been on in a long time. Perfection from check-in to final disembarkation
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JUNE
PROS
Food was good night shows was great. Ports was greatCONS
Always trying to sell raffle ticket bingo cards , artwork or something.RECOMMENDED
YesWe enjoyed are trip. We enjoyed the port. All was very nice. Our room was great. Just need to do more entertaining and less sales.
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JUNE
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Everything was great except one complaintCONS
CabinRECOMMENDED
YesCabin had to be the smallest I have ever had, this might make a difference on the cruise line I sail on next time.
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MAY
PROS
Good food, Awesome night life, Awesome Room Attended.CONS
Elevator Music at the pool, Everybody should be knowledgeable on questions and concerns on what's going on the boat.RECOMMENDED
YesHad a awesome time.
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MARCH
PROS
ALL was Great!CONS
would have preferred little more energetic crowd, however at this time of the year it was to be expected.RECOMMENDED
YesHad an absolutely wonderful time. Would recommend this cruise to anyone! Service on board was outstanding across the board.
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JANUARY
PROS
Smaller ship; not huge crowds. Excellent restaurants/food on board. Very good entertainment in main Stage; very family appropriate & entertainingCONS
Not a lot of activities throughout the day especially when the pool closed due to rough seas. Side entertainment venues (particularly the singers) were poor - they either sang off key, shouted the lyrics or you couldn't understand the words through their accents.RECOMMENDED
YesOn the whole, this was a very nice cruise. Service throughout the ship was very good, except in one of the main dining rooms (Azura) where they pretty much take your order in one fell swoop, drop the plates and run. Our room steward (Wilson) was a delight. The myriad of dining options was wonderful and the food was very, very good. We were lucky enough to have beautiful warm weather throughout the week and the ports were lovely. If you are the type of person who prefers to relax, read a book and take things a little more slowly, then this is an excellent cruise for you. However, if you want lots of activities and action, I would recommend a larger ship where there are activities going on all the time. The cabins, while adequate, are a little smaller than some of the other cruise lines we've been on and the bed was rock hard. The balcony was definitely worth the extra expense and quite roomy.
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SEPTEMBER
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Beautiful ship. The staff was better than 5 stars! Ship was very clean.CONS
This class of ship is less stable than the epic class. Several people in our group got sea sick when going through rough water.RECOMMENDED
YesThe Bistro restaurant was excellent. Chin Chin was a big disappointment. I would recommend them finding a better Asian restaurant. The garden cafe and main dining rooms were good. Would like to see more vegetables and salads. The comedian, magician and acrobatics were excellent. Dancers and singers were only okay.
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JUNE
PROS
Professionally crafted and warm heartedly attended toCONS
I would have to search for one; I choose not to do that.RECOMMENDED
YesOur experience exceeded my expectations. This was my first cruise so I have nothing to compare to. However; I did speak w other cruisers who shared that the Freestyle cruise is WAY better than the time controlled organized cruises. Food was good. Ahh; the desserts in the buffet area could be upgraded to a denser whole grain version; as well as the pastries and breads. Step up w the healthier eating trend. I can only remember 2 instances where I did not feel engaged w the crew member I was encountering. Overall I was impressed with the positive upbeat and appreciative attitude of everyone. I do Hope that the crew is paid a living wage and compensated with benefits. They deserve to be cared for. The live entertainment is most wonderful.... From stage productions to towel folding. My hat is off to the complete staff and crew; visible and invisible. I hope to cruise again. Please let everyone know they are appreciated.
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JUNE
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Professionally crafted and warm heartedly attended toCONS
I would have to search for one; I choose not to do that.RECOMMENDED
YesOur experience exceeded my expectations. This was my first cruise so I have nothing to compare to. However; I did speak w other cruisers who shared that the Freestyle cruise is WAY better than the time controlled organized cruises. Food was good. Ahh; the desserts in the buffet area could be upgraded to a denser whole grain version; as well as the pastries and breads. Step up w the healthier eating trend. I can only remember 2 instances where I did not feel engaged w the crew member I was encountering. Overall I was impressed with the positive upbeat and appreciative attitude of everyone. I do Hope that the crew is paid a living wage and compensated with benefits. They deserve to be cared for. The live entertainment is most wonderful.... From stage productions to towel folding. My hat is off to the complete staff and crew; visible and invisible. I hope to cruise again. Please let everyone know they are appreciated.
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DECEMBER
PROS
Service, Food, Balcony Cabin, Activites, Freestyle CruisingCONS
Communication with Shore Excusions staff, meeting places, times. Otherwise, the Excursions were good.RECOMMENDED
YesFreestyle Cruising is very nice. Do what you want, when you want. Very flexible. Food was very good. Many activities while at sea. Ship was very clean and kept this way through the entire cruise. Service was very good. Bit of a problem in that many staff did not speak English very well. Must say, this cruise was very relaxing. The balcony cabin (level 9 - mid ship) was very quiet and good location to stay (close to many things on the ship).
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OCTOBER
PROS
Excellent ship, service and price point.CONS
Itinerary isn't the best. Would prefer Cayman and Jamaica than Belize and Banana Cove.RECOMMENDED
YesThe Haven was heaven and that will be what we book going forward. Really enjoyed the privacy and service. So impressed with the crew members greeting the passengers on the deck as you come aboard and again when you disembark. I truly felt they appreciated the passengers and customer service is number 1 for this cruise line. Thankful to be back with NCL. Looking forward to booking our next cruises on NCL. Houston has a Jewel!
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SEPTEMBER
PROS
Great customer serviceCONS
Food and clubs close too early.RECOMMENDED
YesGreat cruise. Got more bennifits than We ever imagined. They were amazing. Will cruise on Norwegian on our next cruise for sure.
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SEPTEMBER
PROS
Food, Room Steward, EnvironmentCONS
Short stay in ports, Drink prices, CasinoRECOMMENDED
YesOverall very good ship. NCL is a quality oriented cruise line. 99% of the food was top grade expertly prepared. Very clean ship and the Staff was good. Too short of a time in ports and shore excursions. Shore excursion too expensive for the amount of time spent. They did have nice shoe excursions except for the above comments. Didn't see much winning in the Casino. During a ship sponsored party the Casino was brought up by the Staff and everyone moaned. Not many kids on the boat- mostly old folks just enjoying life.
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JULY
PROS
Extremely Clean. Disembarkation went very smoothly.CONS
Too much time at seaRECOMMENDED
YesWonderful Ship...laid out very well. Extremely clean...never felt crowded except at the Garden Cafe for breakfast. Dinners and breakfast at main dining rooms - Tsars and Azure were must less crowded. Wish we had more time at the ports. Enjoyed all our excursions!! Highly recommend anyone flying do the "express check-in"...well worth the extra $20.
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JUNE
PROS
Ship was clean and beautiful; new carpet throughout; Enjoyed freestyle with no requirement to eat at a specific time; Restaurants with a surcharge had above average food.CONS
Quality of dining room food was just tolerable; Buffet was terrible! Restaurants with a surcharge such as Japanese Teppan and Steakhouse were good.RECOMMENDED
YesThe Jewel is now updated with new carpeting throughout. The design is modern and the ship is clean and appears to be in good repair. Freestyle dining is a great way to go, particularly as we had 3 generations traveling together. The dining room food was tolerable and the restaurants with a surcharge were better. However, the buffet for breakfast, lunch, or dinner was terrible. The food was either bland or extremely salty. The crowds were horrible and the people in the crowds were so focused on the food, it was easy to get hurt if you aren't careful.
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JUNE
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Everything good. Would love to do it again. Even if this was my second to Alaska in two years. The first was with Princess. Never again with themCONS
Too short of a tripRECOMMENDED
YesI could not be happier with this cruise..This was my fifth cruise, and by far the best.. I have to commend your human resource center for their hiring practice and training of this wonderful crew. Some of the outstanding crew members are as follows; Vishey "V" Tanya Rimell Abegail Yambao Raymond Ochiengco Donna ?? I think worked at Chin Chin Rochelle Dayrit Cherry Mae Golan We also really loved the trio of singers; Teodulo Pogoy Nicolas Saycon Agapito Argohcillo This trip was a present to my grandkids for graduation.. I asked them to evaluate this trip. On a scale of one to ten, with ten being the high, they both gave it a eleven .
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FEBRUARY
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Ports of call, entertainmentCONS
dining room servers, quality/variety of menuRECOMMENDED
NoStaff
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