Norwegian Gem

Home
Norwegian Cruise Line®
Norwegian Gem

SHIP OVERVIEW

The sparkling cruise ship is the perfect choice for year-round cruises from New York and Boston. Sail to the The Caribbean, Bermuda, or up the coast of Canada & New England. With tons of dining choices and Freestyle Cruising, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with spaces built with them in mind. Accommodation range from the luxurious multi-room or romantic suites to spacious and affordable staterooms.

  • CRUISES
  • STATISTICS

STATISTICS

  • Year Built

    2007
  • Year Refurbished

  • Year Entered Present Fleet

    2007
  • Country of Registry

    The Bahamas
  • Tonnage (GRT)

    93530
  • PAX (basis 2)

    2394
  • Max Pax (inc. Uppers)

    2394
  • Passenger Decks

    12
  • Number of Crew

    1092
  • Officers' Nationality

    International
  • Cruise/Hotel Staff Nationality

    International

STATEROOMS

  • Suites

    182
  • Balcony

    0
  • Oceanview

    243
  • Oceanview No Balcony

    0
  • Oceanview With Balcony

    0
  • Balconies

    360
  • Interior

    412
  • Accessible

    20
  • Total Number of Accommodations

    1000
  • SUITE
  • BALCONY
  • OCEANVIEW
  • INSIDE

Deck Plans

SHIP REVIEWS

OVERALL RATING

4.4

Star Star Star Star Star
Based on 25 reviews

SUBMIT YOUR REVIEW

Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

SUBMIT A REVIEW

Ncl

AUGUST

Star Star Star Star Star

PROS

Well organized. Shows were good.

CONS

Excursions are too expensive and was rushed for time.

RECOMMENDED

Yes

The ship was nice not too big and not too small. Excursion were way too expensive and had a hard time understanding some of them.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

NCL for the win

JANUARY

Star Star Star Star Star

PROS

Courteous Staff , Great Food always available

CONS

None

RECOMMENDED

Yes

NCL has always gone above & beyond to do their best to make your vacation awesome.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

NCL for the win

JANUARY

Star Star Star Star Star

PROS

Courteous Staff , Great Food always available

CONS

None

RECOMMENDED

Yes

NCL has always gone above & beyond to do their best to make your vacation awesome.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Norwegian Gem - Canada

OCTOBER

Star Star Star Star Star

PROS

Cruised with a group of friends

CONS

Cruise started in New York City & was supposed to return in NYC but ended up we had to take a plane back home from Quebec City.

RECOMMENDED

Yes

Staff was helpful. Cruise ship was clean but bathroom in stateroom smelled.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Norwegian Gem

OCTOBER

Star Star Star Star Star

PROS

Good shows

CONS

Dining

RECOMMENDED

Yes

Food was good but service was very slow in dining rooms. Speciality dining was very nice.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Norwegian Gem is wonderful!

OCTOBER

Star Star Star Star Star

PROS

Great experience

CONS

RECOMMENDED

Yes

This cruise exceeded expectations - staff was very friendly

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

my favorite ship

JULY

Star Star Star Star Star

PROS

love everything about this ship

CONS

not enough time on board

RECOMMENDED

Yes

the friendliest crew and staff out there,the cleanest ship i have been on.so much to do they keep you busy all day long.the best shows.you can't go wrong booking a cruise on the gem.I am sailing on the gem again on 10/31/17 & again on 10/28/18 ( 6th cruise on the gem) I'M HOOKED !!

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Norwegian Gem

NOVEMBER

Star Star Star Star Star

PROS

The ship had everything it could offer

CONS

The ship was smaller then I expected

RECOMMENDED

Yes

I enjoyed my travel every year with the Aquafest Team , this year I got to experience The Norwegian Gem and so far it has exceeded my dreams , so far it has been the best experience than any other cruise line that I have been on.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Great cruise!

NOVEMBER

Star Star Star Star Star

PROS

Great food, great service, great entertainment.

CONS

RECOMMENDED

Yes

It was overall a great experience. I definitely recommend taking this cruise.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Great on board service and Food experience....Poor On board entertainment

NOVEMBER

Star Star Star Star Star

PROS

Room Service was great.

CONS

NCL on board entertainment was subpar

RECOMMENDED

Yes

Last year we took a 10 day cruise on NCL's Sun, the ship it self was the worst cruise ship we have ever been aboard, however the entertainment was exceptional great. We watched the Whitney impersonator (Jade and Samuel) twice.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

fun time on a mostly nice ship

NOVEMBER

Star Star Star Star Star

PROS

Many excellent restaurant meals, enthusiastic and mostly friendly staff

CONS

O'Sheeans restaurant - poor, unfriendly, non attentative customer service

RECOMMENDED

Yes

Had a very nice experience on the Gem, with the exception of O'Sheeans. At every other venue, restaurant, bar, lounge, buffet, stores, etc, staff was very attentive, friendly and happy to see you. Unfortunately at the 24/7 restaurant, we felt like we were not enthusiastically welcomed or appreciated. Service was slow and un-attentive. We were even told we could not have a drink because the bar was closed. I wanted to take a hamburger up to my tired spouse and was informed that I could not do that because it was not allowed. Fortunately the rest of the ship staff made up for this. The staff at this 24/7 restaurant need to take customer service lessons from the rest of the crew!

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Excellent

NOVEMBER

Star Star Star Star Star

PROS

ALL the members of the tean are very willing to help and please , Lori is so nice!

CONS

NOting

RECOMMENDED

Yes

<div>We already booked for next year,, and can&#39;t wait.. We are going on another gay group cruise in a couple of weeks. Several of our friends are meeting us there, I have brochures from Aquafest and will be sharing it with them,,, in hopes to having them become part of Aquafest family</div>

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

The Gem in the Caribbean

NOVEMBER

Star Star Star Star Star

PROS

The updated areas are attractive

CONS

The photo department still struggled with keeping up with photos.

RECOMMENDED

Yes

The Garden Resturant which is Always busy because it's convenient struggled keeping the food Hot and made Desserts attractive instead of tasting Good.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Norwegian Gem

NOVEMBER

Star Star Star Star Star

PROS

Beatutifully refurbished ship. Food was excellant.

CONS

Cruise director.

RECOMMENDED

Yes

A fantastic ship. Wonderful staff. Many food options. Wide variety of flavors.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Fantastic Time on the Gem

NOVEMBER

Star Star Star Star Star

PROS

Service was outstanding, as usual

CONS

Cannot think of any.

RECOMMENDED

Yes

With all the Aquafest activities and parties onboard, along with the shore excursions, there is very little time to do anything else except try and get cat naps in, as the events are always so much fun! Unfortunately there were a few events that I missed as I had too much fun in the ones before and the cat nap turned into just a need for sleep. Not complaining! Between NCL and Aquafest, the cruise was outstanding and fun!

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

A Fine Trip

NOVEMBER

Star Star Star Star Star

PROS

Clean & Efficient

CONS

Questionable bar service

RECOMMENDED

Yes

Having a Complete beverage package which I used lightly; Maybe 3 per day, I find I had to solicit service in almost all the venues of the ship. I think I was asked approx. 3 times during the 7 days if I wished a cocktail. On most other ships, they drive you nuts with bar service.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

My anniversary cruise on the Norwegian Gem

JUNE

Star Star Star Star Star

PROS

CONS

RECOMMENDED

Yes

loved the cruise only little negative thing was our room was small, and the bathroom was just way too small.next time I will look for a larger room. but everything else was fantastic. food was excellent and the ship was very clean and well kept. I would definitely go on the gem again.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Canada & Maine

OCTOBER

Star Star Star Star Star

PROS

Cleanliness of ship, good entertainment & friendliness of staff

CONS

Quality of food in buffet & dining rooms, cabins too small

RECOMMENDED

Yes

Good food preparation in Specialty Restaurants & O'Sheehan's Pub

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Freestyle is for me !

SEPTEMBER

Star Star Star Star Star

PROS

Having the freedom to do what I wanted everyday.

CONS

non!!

RECOMMENDED

Yes

The ship, staff, food & entertainment was excellent! From the time we got on board- Every one of the staff went out of the way to make us feel welcome. We discovered a wine that is awesome- North & South by Norwegian Cruise line. Perfect for listening to live music.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Gem of a trip

MARCH

Star Star Star Star Star

PROS

CONS

RECOMMENDED

Yes

All in all the trip was wonderful and after staying 5 days in New York City the cost of the 9 days on the Gem was a bargain with wonderful entertainment and delicious food. We enjoyed the two days out at sea and the two days coming back at sea to relax and unwind.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Norwgian Gem

FEBRUARY

Star Star Star Star Star

PROS

Great entertainment

CONS

Too much time at sea

RECOMMENDED

Yes

Great cruise

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Totally enjoyable cruise on Norwegian Gem

DECEMBER

Star Star Star Star Star

PROS

Well-run, very clean, well-maintained ship. Pleasant, professional staff. Freestyle dining. Spa.

CONS

Nothing.

RECOMMENDED

Yes

Along with the excellent staff, the ship's spic-and-span cleanliness and general air of efficiency set the tone for a wonderful cruise. Perhaps because the purpose of our cruise was R&R, we especially appreciated the relaxed quality of the freestyle dining and casual dress code. Even at the general food venues, the food was fine. We joined the spa for the week and loved it. Very relaxing and well run. Cruise director Dan Dan was wonderful; the entertainment was good; and the ports were fine. All in all, a winner.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

December Cruirse on Norwegian Gem

DECEMBER

Star Star Star Star Star

PROS

Very polite staff, Very good food with a large variety on the menus.

CONS

N/A

RECOMMENDED

Yes

We had a very nice trip with a relaxed atmosphere on board

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

US New England & Canada FAll Cruise

OCTOBER

Star Star Star Star Star

PROS

Most of the tours were good

CONS

NOt enogh time given for photographing on bus scenic tours

RECOMMENDED

Yes

Was colder than expected, but a journey in itself.

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Overall Good Experience

JUNE

Star Star Star Star Star

PROS

Activities for the kids was a big plus. Ship was very clean and rooms were very good

CONS

Over crowding in the pool area on at sea days. They also held a lot of activities in the pool area that made it worse.Also the food had very little variety from day to day. Out of the the 5 in this tier (RC,P,C,HA,N which we travel all of them) I rank Norweign at the bottom

RECOMMENDED

Yes

Overall a good experience especially for the kids. We had my daughter and her husband and 3 grandkids (8,6,2) and had connecting mini-suite rooms. We had the oldest in our room and the connecting rooms worked out terrific!!! The staff was very friendly but at times i found they not very informative when asked a question about thier specific function. Also our oldest grandsone has peanut & egg food allergy and had a food consultant layout his meals every day in the main dinning areas. Eating outside those areas we needed to talk to the supervisor or the chef to ensure there were no issues with what he was going to eat. This was GREAT!!!... Also enrolled the 2 older boys in Splash Acedemy and that keep them busy on sea day. Youngest was to young but was able to attend Flipper sessions..

SCORECARD

  • Staff

    Star Star Star Star Star
  • Dining

    Star Star Star Star Star
  • Entertainment

    Star Star Star Star Star
  • Activities

    Star Star Star Star Star
  • Cabins/Staterooms

    Star Star Star Star Star
  • Itinerary/Ports

    Star Star Star Star Star
  • Value

    Star Star Star Star Star

Enter for a chance to Win a Free Vacation!

Receive Special Offers via Email Sign Up Now!