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Holland America Line's first Signature-class ship, Eurodam has recently received many exciting updates. Guests cruising on this graceful ship can enjoy the full Music Walk™ experience, including Lincoln Center Stage, B.B. King's Blues Club and Billboard Onboard. Explore onboard at BBC Earth Experiences. Enjoy regional cooking demonstrations and food and wine tastings with Port to Table programming.
Year Built
2008Year Refurbished
2015Year Entered Present Fleet
2008Country of Registry
The NetherlandsTonnage (GRT)
86,273PAX (basis 2)
2,104Max Pax (inc. Uppers)
2,732Passenger Decks
11Number of Crew
876Officers' Nationality
EuropeanCruise/Hotel Staff Nationality
InternationalSuites
114Balcony
0Oceanview
179Oceanview No Balcony
0Oceanview With Balcony
0Balconies
604Interior
155Accessible
20Total Number of Accommodations
1000Pinnacle Suite
Neptune Suite
Neptune Suite
Neptune Suite
Signature Suite
Signature Suite
Signature Suite
Bedroom with 1 king-size bed, oversize whirlpool bath & shower & additional shower stall, living room, dining room, dressing room, private verandah with whirlpool, pantry, 1 sofa bed for 2 persons, microwave, refrigerator, guest toilet, private stereo system, floor-to-ceiling windows. Approximately 1,357 sq. ft. with verandah. Include all the suite amenities, plus: •A very special amenity exclusively for guests cruising in a Deluxe Verandah Suite or Penthouse Verandah Suite, the industry-leading Neptune Lounge features a private place to relax, socialize with other suite guests and enjoy the personalized service of a concierge. The fleet-wide lounges provide worktables, large screen television, library, sofas and chairs, refreshments throughout the day and wi-fi for a small charge. One-Touch 24-hour Concierge Service is available when the Neptune Lounge is closed.
Verandah Stateroom
Verandah Stateroom
Verandah Stateroom
Verandah Stateroom
Verandah Stateroom
Verandah Stateroom
Verandah Stateroom
Verandah Spa Stateroom
Verandah Spa Stateroom
Large Oceanview Stateroom
Large Oceanview Stateroom
Large Oceanview Stateroom
Large Oceanview Stateroom
Large Oceanview Stateroom
Large Oceanview Stateroom (Partial sea views)
Large Oceanview Stateroom (Fully obstructed views)
Large Oceanview Stateroom (Fully obstructed views)
Large Oceanview Spa Stateroom
Large Interior Stateroom
Standard / Large Interior Stateroom
Standard / Large Interior Stateroom
Standard Interior Stateroom
Standard Interior Stateroom
Standard Interior Stateroom
Standard Interior Stateroom
Large Interior Spa Stateroom
Deck 11 - Observation Deck
Deck 10 - Panorama Deck
Deck 9 - Lido deck
Deck 8 - Navigation Deck
Deck 7 - Rotterdam Deck
Deck 6 - Upper Veranda Deck
Deck 5 - Verandah Deck
Deck 4 - Upper Prom Deck
Deck 3 - Promenade Deck
Deck 2 - Lower Promenade Deck
Deck 1 - Main Deck
4.6
Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
SUBMIT A REVIEWFEBRUARY
All the staff did all the could possible do to make our vacation great. This is the fifth time we have taken a cruise with Holland America and could not have been happier.
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FEBRUARY
Room, cabin stewards, food, shows, where all top notch.
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SEPTEMBER
Son & Anung provided outstanding service for us and our stateroom needs. We used the laundry service twice, very pleased with how it was handled.by Navi and the laundry team. The Neptune Lounge Staff did an outstanding job of answering our questions and providing a nice place to sit and enjoy the food and drink provided.
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JUNE
Well run ship, clean, friendly staff, great food, really liked having on the staff a naturalist who gave presentations and met with guests while looking for whales and other wildlife. We also really enjoyed the park rangers who came on board in Glacier Bay. They explained what we were seeing while we cruised by the glaciers.
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NOVEMBER
This is the second time I’ve cruised on the Eurodam. I’ve enjoyed both cruises immensely.
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OCTOBER
The trip was great. The scenery was wonderful. Be sure to check the shore excursion desk every day. There were trips added after we got on the ship and did not know about until the end of the trip. Food was good. Service was over the top Amazing!
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SEPTEMBER
We went as our 7 year anniversary/long-delayed original honeymoon plan, and our room porter Asriel made sure we felt special every time he turned our room or passed us in the hallway. The crew was always smiling; the director of activities, Ryan, made us feel like experienced cruisers with all the info he shared, and the food was amazing, especially at Tamarind where our server was Monica, and she remembered me as we disembarked. The stops were perfect and just long enough. I only wish we were still on the ship :)
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SEPTEMBER
We consider a cruise as the ultimate vacation and our cruise to Alaska did not disappoint. The ship’s staff service was above reproach and the views from our balcony stateroom were spectacular!
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SEPTEMBER
All the staff was very friendly. The ship was kept very clean.Our room was kept very clean every day.
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AUGUST
They ran drills when we were in port. I have never seen that… I thought that was great. The food was good but would like more fruit and vegetables. The Capt. inspired trust. Help were all very polite. Overall a very restful, fun and interesting vacation. I loved the string instruments and the talks.
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JULY
Fabulous cruise
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JUNE
Ship is so pretty, with a lot of nice sitting/viewing areas. Food was very good, staff was great, always smiling, asking if you needed anything, etc. Embarkation/debarkation very fast (as long as you had all paper work and apps filled out ahead of time). Apps were easy to fill out though.
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JUNE
Holland America is one of like two ships that can go into the state parks and Glaciers, so amazing experience with that.
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APRIL
Fabulous cruise
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FEBRUARY
Staff couldn’t have been better! Pretty much knew our needs before we asked. Love the calmer atmosphere makes it easy to relax.
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FEBRUARY
<div>This was by far a most pleasant cruise we have taken. The relaxed ambiance on Eurodam allowed forging new friends. People were happy and friendly. There were no rushing to compete for good spot on any of the offered activities. There were plenty of desirable seats whether for quiet reading or reflection, or visiting with a gtoup of new acquaintance, watching the shows or even dining. The crew were most jovial. They took time to find out what you might need or to wish you a happy day of cruising. Our luggage did not make it to the ship, but Eurodam and our travel agent made our trip one we will never forget. My husband and I are grateful for all their concern, care and generosity.</div>
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FEBRUARY
Wonderful ship and crew
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SEPTEMBER
Wonderful time on Eurodam. A great boat with a great crew. Glacier Bay was incredible. Cancellation of Ketchikan was unfortunate, but HAL and crew did their best to compensate. Even with cancellation, a very good trip and we plan to do it again.
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AUGUST
This ship is an older ship, yet still in great condition. There are always crew members cleaning. The BB King band was outstanding, the Lincoln Center entertainment very good. Comedians weren't very funny, not top notch performers. This is a smaller ship, good for intimacy, yet lacks the variety of entertainment and food options. Depends on what you are looking for. Dining room service was good overall. The food variety was good, smaller portions worked for me, yet some would say the portions are too small. I say, order another meal, it's that simple. Lido food didn't look very appealing, so we avoided for all meals except some breakfasts which was fine. I give this ship, the crew, the food in general and the limited entertainment a thumbs-up.
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JULY
Look forward to our next cruise with Holland America.
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JUNE
A learning experience as well as enjoyment
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JUNE
Loved the decor, artwork, amenities of this "classic" cruise ship. No bells and whistles for the kids (slides, go carts, etc.) which I appreciated. The cruise director inserted helpful and informative commentary/instructions when needed without trying to "entertain" or show off.
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MAY
We sailed out of Seattle and that was perfect for us. On the ship it was easy to get on and off. The food was fantastic, and the service awesome. However we did not feel there was enough to do on the ship while we were sailing. We think the next time we will try another cruise line. We have cruised on others to compare this opinion.
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FEBRUARY
<div>The Lido was often over-crowded and there we stood, with plates of hot food and nowhere to sit. Also, too many people hogging pool deck chairs with rolled-up towels and nowhere to be seen. Don't like how the Crow's Nest has mainly been converted to a sales office for shore excursions: couldn't find much of a library or board games such as cribbage... Stateroom noise from above, chairs scraping on tile in the Lido. Had fun with "Where-in-the-world" trivia, though. BBC/live music presentation was awesome. Enjoyed the "Meet the Captain" Q and A session, learning about markings on the hull of the ship, as well as cultural activities onboard.</div>
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JANUARY
<div>We had a very good time and will do this trip again. I was shocked that most did not dress for the formal night so you can get away with a lot fewer clothes. To me, this is not a great trip for children as there were not that many. This was an older crowd but a very fun one. We have done 20 plus cruises and the cruise director and their staff were not impressive at all. I am used to a more upbeat but we just made our own fun.</div>
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JANUARY
Would travel again!
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JANUARY
<div>We had a great to time. Wonderful service! We had more fun exploring ourselves than on the excursions.</div>
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DECEMBER
We had a very enjoyable trip!
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NOVEMBER
We had a wonderful time. ALL of the staff were excellent! Friendly faces everywhere. I heard several comments from other cruisers on the ship that it was one of the friendliest cruises they had been on. I believe the friendly staff caused most of the people on the cruise to be happy and friendly to the others on the cruise. Great job people!
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AUGUST
Great organization and everyone made us feel welcome. They answered any and all questions perfectly. We will definitely go on another cruise with HAL.
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JUNE
What a wonderful FIRST Cruise experience! Holland America fits our style of travel perfectly! We look forward to our next Cruise adventure with them!
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MAY
<div>Holland America printed out boarding passes and luggage tags. No picking up luggage when disembarking.</div>
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MARCH
Entertainment in Main Stage very weak.
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FEBRUARY
This was our first cruise and needless to say, we had a blast and even put down a deposit for another cruise in the future. Our stateroom was the perfect size for us and Erik, our room attendant always remembered our names and left us cute animals made of towels each night. Booking excursions was simple and getting on and off the boat was a breeze! The food was delicious as well. Definitely recommend the Dive In for some burgers and fries and NY Pizza place for some pizza. We only dined out one night, that was a the Pinnacle Grill and the steaks were amazing! The boat was more for the "older" crowd, but we didn't mind at all! Lots to do and loved every minute of it!
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JANUARY
This was our first cruise and we had a great time. We were celebrating our 20th anniversary with this trip and it fit our timeline, destinations, and budget. There were more costs that we were not really aware of going in to the process, but i guess that can be normal. The staff were very friendly and worked really hard! The ship was clean and well maintained. We booked excursions separately from the cruise ship offerings and am really glad as many of the ship trips were geared to their older clients. The excursions made our trip very fun and memorable. We also encountered some pretty rough seas which the ship did not seem to handle well (we are told this is a small ship so it doesn’t have the extra stablizers). Overall, we enjoyed our first cruise and while we would not necessarily choose Holland America if we ever do cruise again, it was delightful to get away and this was a lovely ship!
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DECEMBER
Very relaxing 14 days.
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SEPTEMBER
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JUNE
This vacation was well worth the money. We had such a relaxing vacation. The crew on the ship were great.
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JUNE
If you want a truly phenomenal cruise experience, this is the ship for you. 5 start service and food----lots to do and friendly staff. Can't recommend highly enough!
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MARCH
Our only other cruise was also on HAL to Alaska over 10 years ago, which we loved. We booked HAL because for my 50th birthday and it caters to an older crowd. We prefer to be "the young ones" on the ship rather than surrounded by true kiddies the whole week. We also saved longer so that we could have a Neptune Suite as we were upgraded last time and didn't feel we could enjoy it with anything lower than that. Well worth it! Weather was great the whole time. Staff was very attentive and nice. Stewards, concierge and staff in the Tamarind made an effort to know and remember our names...which is a nice touch. Access to the Neptune Lounge and our own concierge was well worth the price of a suite. Food was generally good to very good throughout, but we were pleasantly surprised by the Tamarind. We're not big Asian foodies, but the location, decor, staff, and food was just outstanding there. Far better than the Pinnacle Grill, which impressed us in Alaska but felt not as good on this trip. I guess our only beef is that we wanted to dance but there was nothing offered at a reasonable hour that wasn't the eardrum-shattering experience in the BB King Blues Lounge. The music was good in there and everyone raves about it, but it was just too loud for us. (In that sense, we were not 'the young ones' on the ship!)
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JANUARY
We have traveled many times on Carnival and tried Holland for the first time. We were very pleased with the outcome. They far exceeded Carnival in every category.
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OCTOBER
<div>The Eurodam did not disappoint on our third journey aboard this ship. We loved our room steward; the food quality in the main dining room and specialty restaurants was excellent; and the shows were varied and entertaining.</div>
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JULY
Great itinerary but ship shuttle service in multiple ports was poor or non-existant. Ship itself is in great condition, with good service, fine food in dining room and lido buffet, slow in-room food delivery. Entertainment was sad ( incomprehensible mainstage production shows, unfunny comedian, poor stale illusionist. Excellent classical string quartet in separate area. Embarkation poorly done, debarkation in Barcelona excellent, although we were in line on the pier for one hour to get a cab due to poor efficiency of the Barcelona port staff.
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JUNE
Excellent cruise!
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MAY
Overall, we were satisfied with the cruise and had a great experience. We had sailed on the Oosterdam with Holland America in 2008. We liked that ship better, and the service on the Eurodam was spotty at times and not as good as we remember from our previous cruise on the Oosterdam.
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APRIL
stateroom staff, dining room staff excellent. Overall ship condition very good. Food excellent. 'Drink package' and excellent option.
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DECEMBER
This voyage confirmed my choice of the Eurodam as my favorite HAL ship!
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OCTOBER
Thermal pool and heated lounges were not managed well. Passengers did not adhere to 20 minute time limits so other passengers were unable to enjoy. This was an extra paid service. Staff would not intervene.
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OCTOBER
The staff of the Eurodam did another amazing job of providing everything we needed, and always with a smile. The food, entertainment, and ports of call were some of the best we have had.
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SEPTEMBER
First cruise on HAL, Have done Regents, Cunard, Princess, Royal Caribbean, Disney and Carnival. Would put HAL, particularly the cabin layout and the vessel, equal to any.
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SEPTEMBER
This ship has perhaps the friendliest crew I have ever experienced on any cruise ship we have been on. The food onboard is wonderful and served by the most pleasant staff. Everthing sparkles and every area of the ship is clean.
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AUGUST
Overall exquisite itinerary. Holland America has been the highest per day cost we have ever had. Have used Princess, Norwegian, Carnival, and Royal Caribbean in the past.
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AUGUST
Ship: The ship was good size with lots of options for eating, drinking, walking, exercising, relaxing, or reading. It was very clean with hand sanitizer dispensers spread throughout the ship. The pool was a little on the small size, but most people were very content to use the lounge chairs around the pool and just relax. The "adult pool" was a smoker's paradise so we avoided it. Not a lot of kids, maybe a 20 or so. HAL definitely caters to an older demographic. The only negative about the ship was a very noticeable constant vibration throughout the ship that got to be very annoying at times. The group at the dinner table next to us had to change tables it got so bad. Service: Holland America has it down pat. Service was great starting with check-in. It only took about 30 minutes to check-in. Getting on/off the ship for excursions was quick and efficient. On board, the staff was polite, friendly, and always greeted you with a smile. After the second day, the cabin attendants and waiters knew our names. That was nice. FOOD: There's lots of it. The selection, variety, and presentation was good. Lines were generally not a problem except on "at sea" days. Food ranged from good to very good, occasionally raising to excellent, sometimes dropping to average. The prices for beverages were reasonable, similar to what you would find in any restaurant in any city. The Tamarind restaurant was exceptional for dinner ... worth the $20 up charge. (I didn't like lunch at the Tamarind.) Hint for future travelers: Have breakfast in the Rembrandt restaurant; table service with real menus, no up charge, and no crowds. Entertainment: I rate the entertainment 7 out of 10 (very subjective rating). We both thought the standup comic and the BB King band were great! One of the "song & dance performances" was just average, the second one was very good. Cabin: We had a VB category cabin on deck 5 and it was just right for us. The room was good size with a real bathtub. The bed was comfortable. We didn't use the deck very much, the weather on the Baltic Sea was a little cold and windy. Drinks: As indicated above, the prices of alcoholic beverages were reasonable. Mid tier bottles of wine at dinner ranged from $20 to $40. Beer/wine/mixed drinks: $5-$10. The beverage packages however seemed very expensive to us once you read the fine print. You would have to be in a state of perpetual inebriation with cheap booze to break even. Excursions: The HAL shore excursions are outrageously priced. It seems HAL counts on people not doing their homework. Public transportation and Hop-On/Hop-Off buses were generally available right at the docks. Third party companies offer almost identical tours with as good or better service at significantly less cost than HAL. We used SPB in St Petersburg and Warnemunde and they were excellent! We booked it on-line prior to the trip. We paid about 30% less and they were better tours that included lunches. Same with airport transfers. HAL charges $40+ per person compared to $10 on public transportation. Admittedly, you have to schlep around you own luggage to/from the ship, but for us it was worth it. We got into Copenhagen 2 days early and got the Copenhagen card which included free rides on all the city buses and trains. Up selling: The biggest nuisance on the ship was the constant "up selling". I understand it, but just don't like it. There was always someone from HAL trying to sell you something; another cruise, or something from the gift shop, or a drink package, or a surcharge for one of the upscale restaurants, or a photo package, or very expensive paintings from the art gallery. It was like a bad vacuum cleaner salesman: you just couldn't avoid them. Internet: Based upon previous reviews, we avoided the HAL on-ship Internet. A 300 baud modem and teletype machine is faster and more reliable. I can understand slow service in the middle of the sea, but there is no excuse for slow service in ports. The HAL web site is very good, so they understand the technology. I have to assume it is a management decision to offer poor service. All we wanted was to get email, se we just brought our smart phones or tablets with us when we get off the ship. There were Tourist Information centers and/or terminals at the docks that had free Wi-Fi. In the cities, there were lots of locations we picked up free Wi-Fi; coffee shops, restaurants, public squares, department stores, outside of hotels, and city hall type locations. We were successful 60 - 70% of the time getting on. The HOHO buses had free Wi-Fi on the buses that was very good.
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JULY
Our room was very dusty and decor on ship was dark and old looking. Some of the furniture had worn out seats and arms on chairs broken. May scratched seats in the theatre.
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JUNE
This is esy way to do ( somewhat limited explorations for other countries an people. We were impressed with the cabin service and on-shore excursion guides
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MARCH
Adagio, violin and piano in the Ocean Lounge, were excellent. Blues Club was very good.
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DECEMBER
I would go again without any doubt.
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NOVEMBER
Piano bar, Barry from Boston, guitarist, George Adams, and steel drummer, Jamil were great. Spa suite on deck 11 was special.
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NOVEMBER
We booked 2 shore excursions and along with our docs we received a dvd with a non refundable sticker. My husband always checks our cruise statement at least twice during the cruise and discovered the $20 charge for the dvd. I immediately took the dvd to the business office and was directed to the shore excursion office. The charge was removed but I was told no one returns them. Not a comfortable feeling.
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OCTOBER
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JULY
Wonderful time getting to see so many cities in multiple countries, so much history to take in!
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JULY
After spending 12 days aboard the Eurodam visiting six countries; I am exhausted but happy. This ship was just wonderful, from the food to the entertainment. The ports visited were incredible and full of history. I would recommend this ship and itinerary to anyone.
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JULY
Excellent staff on the trip. Very nice and always engaging. The meals were good. Should have more casual forms of dining. The pizza had zero taste! The cabin was excellent and service on it top notch. The ability to get on and off the ship easily was excellent.
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MAY
Ship was clean, staff was excellent food (and amount) fantastic. What we didn't appreciate was, no matter which service we "indulged" in such as a massage, every person we spoke to tried to sell us "something we must use". They couldn't just give us the service. I mean, I don't mind paying twice as much for something like a massage, when I am on a cruise ship, it goes with the territory. BUT, do not push everything on us. It got to the point where we avoided the staff. I couldn't work out in the gym because, "I needed insoles", I couldn't pass the salon after my manicure, because I did not purchase the body scrub, etc.. And the ports, don't get me started on that.. EVERY one was the same. We had 7 stops and all they were was a chance for the ship to up sell their tours or the locals trying to sell complete junk... Never again will we cruise. We enjoyed and made the best of it, just very disappointed in the whole experience. We are in our 50's by the way.. One last thing, the entertainment on the ship was boring or non existent.
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APRIL
<div>We had an especially enjoyable trip. The staff is well trained, and very upbeat. The food was very good considering the amount of passengers that they needed to feed. I would say that there was too much emphasis on being overly creative in the preparation of some of the selections and perhaps too much of an emphasis on Asian inspired cuisine</div>
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FEBRUARY
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FEBRUARY
<div>Loved the fresh flowers on the ship, food and service in the dining room was superior to Celebrity, up one star to a 5. Also tried the Pinnacle restaurant and it was fabulous. The all-meal Lido restaurant pulled the overall dining experience down a notch. Space was tight, service was so-so and it was hard to find a clean table. HAL needs to re-work the Lido.</div>
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AUGUST
I sailed on the Eurodam July 20, 2013 starting Copenhagen, sailing to Norway, Scotland and Ireland. This is a modern ship with all of the best features of cruising. Nice sized rooms and bathrooms, multiple dining venues, multiple entertainment venues and wonderful staff. Boarding was quick and easy. I checked in before our boarding time and found out our room was ready for me. I headed straight up to the Lido for lunch, lots of stations which helps with crowd control. Usually no more than a handful of people at any one station. The carpet in the Lido is a mess from the chairs digging holes into it. It is my understanding that the ship is being refurbished before the end of the year so this should be addressed at that time. I can’t say enough about the crew. Everyone was extremely helpful, polite and friendly. The Blues club on board had the best entertainment, very talented musicians. The shows in the main lounge were not to my taste but other people on board were happy with them. Pinnacle Grill had the absolutely best food on the ship. I also tried Le Cirque, also located in Pinnacle Grill on select nights and just as good but with a more gourmet presentation.
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