Your dream holiday awaits on Norwegian Jade. Sail on a Mediterranean cruise and explore castles, cathedrals, romantic islands, and sophisticated cities. Witness scenery on an Africa cruise as wild and diverse as the creatures that freely roam. Or embark on one of the uniquely designed Extraordinary Journeys that allow you more immersive experiences. As you cruise from port to port along stunning coastlines, You will be entertained day and night with exciting nightclubs, award-winning restaurants, a grand casino, swimming pools, a pampering spa and so much more. There's tons of fun for kids too, so bring the whole family and enjoy the adventure of a lifetime.
7-night Alaska - Southbound: Hubbard Glacier & Skagway Cruise
Expires: 04/28/2025
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7-night Alaska - Northbound: Hubbard Glacier & Skagway Cruise
Expires: 05/05/2025
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7-night Alaska - Southbound: Hubbard Glacier & Skagway Cruise
Expires: 05/12/2025
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7-night Alaska - Northbound: Hubbard Glacier & Skagway Cruise
Expires: 05/19/2025
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7-night Alaska - Southbound: Hubbard Glacier & Skagway Cruise
Expires: 05/26/2025
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7-night Alaska - Northbound: Hubbard Glacier & Skagway Cruise
Expires: 06/02/2025
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Year Built
2006Year Refurbished
2008Year Entered Present Fleet
Country of Registry
The BahamasTonnage (GRT)
93558PAX (basis 2)
2402Max Pax (inc. Uppers)
2402Passenger Decks
12Number of Crew
1075Officers' Nationality
InternationalCruise/Hotel Staff Nationality
InternationalSuites
181Balcony
0Oceanview
243Oceanview No Balcony
0Oceanview With Balcony
0Balconies
360Interior
417Accessible
20Total Number of Accommodations
1000Aft-Facing Club Balcony Suite
Club Balcony Suite
Club Balcony Suite
Club Balcony Suite Sail Away Guarantee
The Haven 3-Bedroom Garden Villa
The Haven Deluxe Owner's Suite with Large Balcony
The Haven Deluxe Owner's Suite with Balcony
The Haven Owner's Suite with Large Balcony
The Haven 2-Bedroom Family Villa With Balcony
The Haven Courtyard Penthouse With Balcony
2-Bedroom Deluxe Family Suite With Balcony
Forward-Facing Deluxe Penthouse With Large Balcony
Forward-Facing Penthouse With Large Balcony
Aft-Facing Penthouse With Large Balcony
Aft-Facing Penthouse With Balcony
These Club Balcony Suites sleep up to four guests, making them ideal if you want to bring the kids. They have two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower and additional bedding to sleep two additional guests. Because they are aft-facing suites, the view from your private balcony is truly amazing. Plus some can connect so you can enjoy the views with family or friends. Accommodates: 4 Total Approx. Size: 272 - 285 sq. ft. Balcony Size: 54 sq. ft.
Up to four guests can stay in these Club Balcony Suites that come with a sitting area, luxury bath with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two additional guests. Not to mention you'll have a private balcony to enjoy the incredible view. Plus some can connect to other staterooms so you can spread out yet stay together. Accommodates: 4 Total Approx. Size: 272-285 sq. ft. Balcony Size: 54 sq. ft.
Up to four guests can stay in these Club Balcony Suites that come with a sitting area, luxury bath with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two additional guests. Not to mention you'll have a private balcony to enjoy the incredible view. Plus some can connect to other staterooms so you can spread out yet stay together. Accommodates: 4 Total Approx. Size: 272-285 sq. ft. Balcony Size: 54 sq. ft.
A Sail Away Club Balcony Suite guarantees a Club Balcony Suite stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These amazing Norwegian Jade Villas sleep up to eight with three separate bedrooms, each with a king- or queen-size bed and luxury bath. With a living room, dining room and incredible private garden with hot tub, you will have more than enough space to spread out and unwind. You'll also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 8 Total Approx. Size: 4719 sq. ft. Balcony Size: 2142 sq. ft.
Enjoy the perfect escape in the Deluxe Owner's Suites. With a living room, dining room, wall of windows and a separate bedroom with king-size bed and luxury bath, you will have an unforgettable experience in this suite. Sleeps up to four and includes access to the private courtyard area. Not to mention the large balcony and amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 1197 sq. ft. Balcony Size: 567 sq. ft.
Indulge in supreme comfort and luxury in these Owner's Suites featuring a separate bedroom with a king-size bed, a double sofabed, luxury bath with a separate shower, as well as a guest bath. Also includes a living room and dining room and fabulous views from two private balconies, plus access to the private courtyard and butler and concierge service. Accommodates: 4 Total Approx. Size: 824 sq. ft. Balcony Size: 151 sq. ft.
These Owner's Suites are a truly luxurious way for you to get away. Includes a separate bedroom with a king-size bed and luxury bath with separate shower, in addition to the living room, dining room and large private balconies with incredible views. Sleeps up to four and guests receive access to the private courtyard area. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 791 sq. ft. Balcony Size: 248 sq. ft.
Up to six guests can enjoy these Villas that are perfect if you want to bring the kids. They have one bedroom with a queen-size bed and a luxury bath and shower, as well as a separate children's bedroom. Also features a living area, dining area and private balcony. You will also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 572 sq. ft. Balcony Size: 85 sq. ft.
Norwegian Jade Courtyard Penthouses make for an amazing cruising experience. Sleeps three, with a bedroom featuring a queen-size bed, luxury bath and shower and additional bedding to sleep one additional guest. Also features a living area, dining area, private balcony and access to the private courtyard area. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 440 sq. ft. Balcony Size: 60 sq. ft.
These Penthouses are perfect for your whole family. Up to six guests can stay in these luxurious Penthouses that include a bedroom with a queen-size bed and a separate children's bedroom. In addition to the living area, dining area, private balcony and luxury bath with separate shower. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 544 - 546 sq. ft. Balcony Size: 54 sq. ft.
These incredible Penthouses sleep up to four, with a bedroom with queen-size bed and luxury bath and shower. Also includes a living area, dining area and large private balcony that offers an amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 501 sq. ft. Balcony Size: 144 sq. ft.
Stunning views are straight ahead from the large, private balcony of these forward-facing, luxurious Penthouses. Includes a queen-size bed, luxury bath, living and dining area. Sleeps up to three. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 489-578 sq. ft. Balcony Size: 208-284 sq. ft.
Perfect for a romantic getaway, you will fall head over heels for these fabulous Penthouses. Sleeps up to three, a bedroom with queen-size bed and luxury bath and shower, in addition to the living area, dining area and large private balcony. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 375-387 sq. ft. Balcony Size: 88-100 sq. ft.
Up to three guests can enjoy the fabulous views from the aft-facing balcony of these Penthouses that include queen-size bedding plus a single sofabed, a sitting area, and some even have a living and dining area. Most include butler and concierge service. Accommodates: 3 Total Approx. Size: 334-352 sq. ft. Balcony Size: 54-65 sq. ft.
These Club Balcony Suites sleep up to four guests, making them ideal if you want to bring the kids. They have two lower beds that convert into a queen-size bed as well as a sitting area, luxury bath with shower and additional bedding to sleep two additional guests. Because they are aft-facing suites, the view from your private balcony is truly amazing. Plus some can connect so you can enjoy the views with family or friends. Accommodates: 4 Total Approx. Size: 272 - 285 sq. ft. Balcony Size: 54 sq. ft.
Up to four guests can stay in these Club Balcony Suites that come with a sitting area, luxury bath with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two additional guests. Not to mention you'll have a private balcony to enjoy the incredible view. Plus some can connect to other staterooms so you can spread out yet stay together. Accommodates: 4 Total Approx. Size: 272-285 sq. ft. Balcony Size: 54 sq. ft.
Up to four guests can stay in these Club Balcony Suites that come with a sitting area, luxury bath with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two additional guests. Not to mention you'll have a private balcony to enjoy the incredible view. Plus some can connect to other staterooms so you can spread out yet stay together. Accommodates: 4 Total Approx. Size: 272-285 sq. ft. Balcony Size: 54 sq. ft.
A Sail Away Club Balcony Suite guarantees a Club Balcony Suite stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These amazing Norwegian Jade Villas sleep up to eight with three separate bedrooms, each with a king- or queen-size bed and luxury bath. With a living room, dining room and incredible private garden with hot tub, you will have more than enough space to spread out and unwind. You'll also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 8 Total Approx. Size: 4719 sq. ft. Balcony Size: 2142 sq. ft.
Enjoy the perfect escape in the Deluxe Owner's Suites. With a living room, dining room, wall of windows and a separate bedroom with king-size bed and luxury bath, you will have an unforgettable experience in this suite. Sleeps up to four and includes access to the private courtyard area. Not to mention the large balcony and amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 1197 sq. ft. Balcony Size: 567 sq. ft.
Indulge in supreme comfort and luxury in these Owner's Suites featuring a separate bedroom with a king-size bed, a double sofabed, luxury bath with a separate shower, as well as a guest bath. Also includes a living room and dining room and fabulous views from two private balconies, plus access to the private courtyard and butler and concierge service. Accommodates: 4 Total Approx. Size: 824 sq. ft. Balcony Size: 151 sq. ft.
These Owner's Suites are a truly luxurious way for you to get away. Includes a separate bedroom with a king-size bed and luxury bath with separate shower, in addition to the living room, dining room and large private balconies with incredible views. Sleeps up to four and guests receive access to the private courtyard area. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 791 sq. ft. Balcony Size: 248 sq. ft.
Up to six guests can enjoy these Villas that are perfect if you want to bring the kids. They have one bedroom with a queen-size bed and a luxury bath and shower, as well as a separate children's bedroom. Also features a living area, dining area and private balcony. You will also have access to the private courtyard area. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 572 sq. ft. Balcony Size: 85 sq. ft.
Norwegian Jade Courtyard Penthouses make for an amazing cruising experience. Sleeps three, with a bedroom featuring a queen-size bed, luxury bath and shower and additional bedding to sleep one additional guest. Also features a living area, dining area, private balcony and access to the private courtyard area. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 440 sq. ft. Balcony Size: 60 sq. ft.
These Penthouses are perfect for your whole family. Up to six guests can stay in these luxurious Penthouses that include a bedroom with a queen-size bed and a separate children's bedroom. In addition to the living area, dining area, private balcony and luxury bath with separate shower. Includes butler and concierge service. Accommodates: 6 Total Approx. Size: 544 - 546 sq. ft. Balcony Size: 54 sq. ft.
These incredible Penthouses sleep up to four, with a bedroom with queen-size bed and luxury bath and shower. Also includes a living area, dining area and large private balcony that offers an amazing view. Includes butler and concierge service. Accommodates: 4 Total Approx. Size: 501 sq. ft. Balcony Size: 144 sq. ft.
Stunning views are straight ahead from the large, private balcony of these forward-facing, luxurious Penthouses. Includes a queen-size bed, luxury bath, living and dining area. Sleeps up to three. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 489-578 sq. ft. Balcony Size: 208-284 sq. ft.
Perfect for a romantic getaway, you will fall head over heels for these fabulous Penthouses. Sleeps up to three, a bedroom with queen-size bed and luxury bath and shower, in addition to the living area, dining area and large private balcony. Includes butler and concierge service. Accommodates: 3 Total Approx. Size: 375-387 sq. ft. Balcony Size: 88-100 sq. ft.
Up to three guests can enjoy the fabulous views from the aft-facing balcony of these Penthouses that include queen-size bedding plus a single sofabed, a sitting area, and some even have a living and dining area. Most include butler and concierge service. Accommodates: 3 Total Approx. Size: 334-352 sq. ft. Balcony Size: 54-65 sq. ft.
Aft-Facing Balcony Stateroom
Family Balcony Stateroom
Balcony Stateroom
Balcony Stateroom
Balcony Stateroom Sail Away Guarantee
Solo Balcony Stateroom
You'll enjoy every inch of these staterooms, with enough space to sleep up to four guests. The two lower beds can be converted into a queen-size bed and there's additional bedding to sleep up to two more. You'll also have a sitting area and floor-to-ceiling glass doors that open to a private balcony. Because these are aft-facing, the view from your balcony is amazing and truly unforgettable. Accommodates: 3-4 Total Approx. Size: 205 sq. ft. Balcony Size: 38 sq. ft.
Norwegian Jade staterooms are perfect if you want to bring the whole family. With room for up to four guests, there are two lower beds that convert into a queen-size bed, one pullman and one single sofabed. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 4 Total Approx. Size: 205 sq. ft. Balcony Size: 38 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, and additional bedding for up to two guests. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 3-4 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-61 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, and additional bedding for up to two guests. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 3-4 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-61 sq. ft.
A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge. Accommodates: 1. Total Approx. Size: 193 - 279 sq. ft. Balcony Size: 32 - 54 sq. ft.
You'll enjoy every inch of these staterooms, with enough space to sleep up to four guests. The two lower beds can be converted into a queen-size bed and there's additional bedding to sleep up to two more. You'll also have a sitting area and floor-to-ceiling glass doors that open to a private balcony. Because these are aft-facing, the view from your balcony is amazing and truly unforgettable. Accommodates: 3-4 Total Approx. Size: 205 sq. ft. Balcony Size: 38 sq. ft.
Norwegian Jade staterooms are perfect if you want to bring the whole family. With room for up to four guests, there are two lower beds that convert into a queen-size bed, one pullman and one single sofabed. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 4 Total Approx. Size: 205 sq. ft. Balcony Size: 38 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, and additional bedding for up to two guests. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 3-4 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-61 sq. ft.
Balcony staterooms come with two lower beds that convert into a queen-size bed, and additional bedding for up to two guests. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony. Accommodates: 3-4 Total Approx. Size: 200-289 sq. ft. Balcony Size: 38-61 sq. ft.
A Sail Away Balcony stateroom guarantees a Balcony stateroom or better! Please note that the view from your balcony may be fully obstructed or partially obstructed. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
These spacious staterooms include a queen-size bed, sitting area and floor-to-ceiling glass doors that open onto a private balcony. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge. Accommodates: 1. Total Approx. Size: 193 - 279 sq. ft. Balcony Size: 32 - 54 sq. ft.
Obstructed Oceanview Stateroom
Family Oceanview Stateroom
Oceanview with Picture Window
Oceanview with Picture Window
Oceanview Stateroom Sail Away Guarantee
Oceanview Porthole Window Stateroom
Solo Oceanview Stateroom
These Oceanview Staterooms sleep up to four guests and have either a picture window or porthole, with an obstructed view. Two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. Accommodates: 4. Size approx. 161 sq.ft.
You can comfortably fit up to four guests in these staterooms, making them perfect for families. You'll enjoy an amazing view from the big picture window. Two lower beds convert into a queen-size bed and additional bedding to accommodate two more. Of course, you'll have room service and many other amenities. Accommodates: 4 Total Approx. Size: 155-161 sq. ft.
These Oceanview Staterooms have enough room for up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two additional guests. You'll also have an amazing view to enjoy from your big picture window, along with room service and many more amenities. Accommodates: 4. Size approx. 161 sq.ft.
Up to three guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate one more, as well as a picture window to enjoy the view. These staterooms are mid-ship accommodations, which means you'll have easy access to everything on board. Accommodates: 3. Size approx. 161 sq.ft.
A Sail Away Oceanview stateroom guarantees you’ll receive an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Up to four guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate two more, as well as a porthole to enjoy the view. Accommodates: 2,3,4 Total Approx. Size: 140-161 sq. ft. These staterooms may have a Porthole window.
These Oceanview Staterooms sleep up to four guests and have either a picture window or porthole, with an obstructed view. Two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. Accommodates: 4. Size approx. 161 sq.ft.
You can comfortably fit up to four guests in these staterooms, making them perfect for families. You'll enjoy an amazing view from the big picture window. Two lower beds convert into a queen-size bed and additional bedding to accommodate two more. Of course, you'll have room service and many other amenities. Accommodates: 4 Total Approx. Size: 155-161 sq. ft.
These Oceanview Staterooms have enough room for up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two additional guests. You'll also have an amazing view to enjoy from your big picture window, along with room service and many more amenities. Accommodates: 4. Size approx. 161 sq.ft.
Up to three guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate one more, as well as a picture window to enjoy the view. These staterooms are mid-ship accommodations, which means you'll have easy access to everything on board. Accommodates: 3. Size approx. 161 sq.ft.
A Sail Away Oceanview stateroom guarantees you’ll receive an Oceanview stateroom or better! Please note that the view may be fully obstructed, partially obstructed, porthole or picture window. Your stateroom may be on any deck and assigned up to one day prior to embarkation.
Up to four guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate two more, as well as a porthole to enjoy the view. Accommodates: 2,3,4 Total Approx. Size: 140-161 sq. ft. These staterooms may have a Porthole window.
These staterooms feature a large round window and a queen-size bed. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge. Accommodates: up to 1. Total Approx. Size: 140 - 150 sq. ft.
Family Inside Stateroom
Inside Stateroom
Inside Stateroom
Inside Stateroom
Inside Stateroom Sail Away Guarantee
Solo Inside Stateroom
Norwegian Jade Inside Staterooms are the most affordable way for your family to cruise. With room for up to four guests, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. And of course, room service and many other amenities. Accommodates: 4 Total Approx. Size: 138-278 sq. ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 2 - 4 Total Approx. Size: 138-278 sq. ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 2 - 4 Total Approx. Size: 138-278 sq. ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 4. Size approx.: 143 sq.ft.
Note: This category is similar to booking a Guarantee category. Cruise line reserves the right to change your cabin number.
A Sail Away Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge. Accommodates: up to 1. Total Approx. Size: 129 - 269 sq. ft.
Norwegian Jade Inside Staterooms are the most affordable way for your family to cruise. With room for up to four guests, you'll have two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. And of course, room service and many other amenities. Accommodates: 4 Total Approx. Size: 138-278 sq. ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 2 - 4 Total Approx. Size: 138-278 sq. ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 2 - 4 Total Approx. Size: 138-278 sq. ft.
These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, you'll have room service and many other amenities. Accommodates: 4. Size approx.: 143 sq.ft.
Note: This category is similar to booking a Guarantee category. Cruise line reserves the right to change your cabin number.
A Sail Away Inside stateroom guarantees an Inside stateroom or better! Your stateroom may be on any deck and assigned between time of booking up to one day prior to embarkation.
These staterooms include a queen-size bed and the same amenities as other inside staterooms. Staterooms are priced exclusively for solo travellers and include access to the private Studio Lounge. Accommodates: up to 1. Total Approx. Size: 129 - 269 sq. ft.
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4.6
Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
SUBMIT A REVIEWMAY
PROS
Very clean ship and nice staffCONS
Not enough time at some of the stopsRECOMMENDED
YesWe really enjoyed the cruise overall. Some stops had short stats and the time to get off and back to the ship only allowed for a few hours on two of the beautiful islands.
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JANUARY
PROS
open dining, great excursions, helpful staff, comfortable stateroom, interesting itineraryCONS
couldn't hear announcements in the room; $20/day/person service charge was not expected. Wifi was a hassel but the man in the internet cafe was really greatRECOMMENDED
YesI got sick (gastroenteritis) and the clinic was great. Free room service while I recovered. Some guides on the buses were hard to hear or understand. Loved the excursions to game reserves! Loved the specialty restaurants. Comfy bed
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NOVEMBER
PROS
Wonderful Staff, exceptional service, good musicCONS
Not necessarily a con, but I would have liked better entertainment shows at night. They were fine, but nothing I would seek out inRECOMMENDED
YesWe had a great time. The people that work on the ship, even the ones we didn't meet, did an amazing job and ALWAYS made us feel happy and welcome.
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JULY
PROS
Clean ship, helpful friendly staffCONS
Excursions were not always as describedRECOMMENDED
Yes<div>Loved this long awaited trip (Covid delay). Norwegian had everything planned. Our room steward was so friendly, so helpful. Food was great. My real complaint is that the excursions were sometimes under explained. Made my decisions difficult. I have difficulty walking some of the hills. There needs to be more thought into excursions for those with difficulties. We want to see the Greek islands too.</div>
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SEPTEMBER
PROS
Mary at the guest service, Valorie at grand pacific,Shyrine and Wismayna at La BistroCONS
These team members went beyond excellent careRECOMMENDED
YesI cruise very often and I had heard bad things about crew members not being friendly. The great surprise was that the stories were not true and we found every crew member to be friendly and helpful It was a pleasure to sail on the Jade last week. Wish list: Food could be a theme sometimes. We went to Greece but didn’t have any Greek food on the ship. The cabin was always well taken care of, but I only saw our cabin guy twice.My gratuity was included, but I would have left money if I knew the cabin attendant. We were given instruction to bring photo ID when going ashore, Nobody asked for it.,it was a waste of time, I didn’t know there was a fee to get money exchanged. I would .have done it differently had I known. Poor communication We went to a bar and got excellent drinks. Went back the next day and got poor drinks at the same bar. This happened several times. There was no consistency Disappointing!
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SEPTEMBER
PROS
Staff was friendly, accommodating, engaging, professionalCONS
internet service in rooms was unacceptable. the only place I could get internet was in the internet cafe.RECOMMENDED
Yes<div>There were so many people to praise on this cruise but especially our hostess and server in Le Bistro Shyrine Cheng and Wismaya Made, hostess in Grand Pacific Valerie Ann and staff member Lisbeth in Trades shopping, Mary Ann in guest services. These were heroes and made our NCL experience a memorable one. I am a seasoned cruiser mostly on Princess and RCL and had not heard positives about NCL so I was pleasantly surprised by the contrast in what I'd heard and what I experienced. It was so favorable I booked several future cruises prior to departing. The entertainment was the best I've seen in all my cruising. Duo Heartbeats was phenomenal!!!! </div>
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OCTOBER
PROS
Wonderfully kind and attentive staff!CONS
RECOMMENDED
YesThis was my second voyage on the Jade and my first in Europe! It was a very pleasant experience both times, but this trip was indeed magical waking up to a different and beautiful port each morning! The personnel on this ship are exceptional-from our cabin stewards to the officers! They truly make the journey memorable! The food was delicious in every venue and the entertainment extraordinary! I highly recommend travel on the Jade!
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JUNE
PROS
Coffee in cabin is a nice touch for mornings.CONS
See comments;RECOMMENDED
YesA pen/pencil and note paper in cabin, Light blanket for afternoon naps, Beverage package should include water, soda & coffee and tea at all stations, Daily 'Freestyle' should include map of upcoming port, A small map of ship to carry, Complimentary post card of ship, Available transportation in upcoming ports. Coffee/Tea in cabin is a nice touch.
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OCTOBER
PROS
Excellent Staff. Recent refurbishment of ship great! Food quite good.CONS
Cabin Make-ups slow. Few non-sales type activities.RECOMMENDED
YesStaff excellent: Well trained, very responsive, very friendly and well groomed. Recent refurbishment of ship great. Public areas bountiful and comfortable. Food kicked up a couple of notches..quite good even in open dining rooms. Cafe redesigned with various food islands making access easy. Food good. NCL continues to lead industry in, "nickel and diming" you. Few activities where you are not being SOLD to, especially due at sea days. Cabin make ups slow (but acceptable) due to NCL reducing cabin attendant staff. NCL claimed they had no bar snacks (like peanuts) to put out...when we could clearly see them behind the bars. Had to complain to Sr. Bar Officer to get them! Drinks good.
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JULY
PROS
Great itineraryCONS
Limited on board entertainmentRECOMMENDED
YesTrip of a lifetime. Norway is beautiful. Jade is a very nice ship. The staff was great.
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DECEMBER
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Great & helpful staff, aft-facing penthouse suite was wonderful, shows were fun, great specialty restaurantsCONS
Rainy season for southern ports of Western CaribbeanRECOMMENDED
YesGuatemala should be excluded from the itinerary...dirty, poor with little to see No where to walk in relative safety Bay and rivers filled with plastic bottles. etc....environmental nightmare
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OCTOBER
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Meals and accomadations are amazingCONS
Over charging for Soda and WaterRECOMMENDED
YesWe loved this cruise. It was so fun and very luxurious. We loved the entertainment it was incredible. Also the food and rooms were great. We also enjoyed how friendly the staff is. The only complaint I have is that their billing system is unclear. They offered us free wifi as a perk for booking early but charged us for it because it was for my husband even though we had the same account. The most frustrating part is that they didn't tell us. One last thing it's kind of greedy how they charge each account per person when all charges come from same account.
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APRIL
PROS
Had a wonderful timeCONS
wish they would of had more for 14-17 teensRECOMMENDED
Yes<div>Lisa did a Wonderful job getting everything setup for our cruise would go throught her again. </div>
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SEPTEMBER
PROS
Beautiful ship, very friendly staffCONS
"freestyle dining", one has to get used to!!RECOMMENDED
YesWe were travelling as an extended family (grandmother, friend, daughter, husband and grandchild, toddler 2 years old) and felt very well taken care of.
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SEPTEMBER
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Staterooms, Public areas, Dining rooms, Free-style cruisingCONS
Entertainment was aimed exclusively to 'party crowd', espensive wi-fiRECOMMENDED
YesComfortable staterooms with good, usable balconies, easy to move around everywhere on ship, service was excellent everywhere, well-organized disembarkation.
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JULY
PROS
Prompt cabin service. Good variety of bars and restaurants.CONS
As mentioned in review. Limited Breakfast when Room Service, UD PackageRECOMMENDED
No<div>A great itinerary. Interesting destinations. Recommendable at any time. Ship cabin was clean and made up promptly. Good Food and good selection of Menus. Overall great ship. Despite the fact that the cabin service was prompt at time, the Breakfast selection is very limited. No regular bread, nor scrambled eggs, omelettes or bacon etc. is served. Sweet muffins, or croissants are served only. Butter is not on the card and is not automatically served with croissants but need to be mentioned on the card. Similar to milk with Corn Flakes that need to be ordered separately. Cannot imagine to eat Corn Flakes without. Additionally, I booked the Unlimited Dining package for 7 days. When eating just once in the main dining room the package does not pay out. When booking an Unlimited Dining package I expect that all specialty Restaurants including the Jasime Garden and the Sushi Bar is included and not charged in addition. To this behavior I can NOT agree to and will NOT book a full package in the future.</div>
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