Celebrity Reflection

MARCH

The Reflection is not new, but it is beautifully maintained, and our Celebrity Suite was as nice as any we've experienced. The staff was outstanding, and the service and food in Luminae were excellent. The old style Michael's Club stands in place of the Retreat Lounge, and it is warm and inviting. The bartending and host teams in Michael's Club were 10:10.

FEBRUARY

I'm part of the Basket Weaving Group and got to go on my first cruise in 2018 aboard Silhouette that was an amazing experience even if we didn't stop on the Antiqua Island (due high waves...?). In 2020, we went aboard on the new Edge, that was completely different, better in several ways, but not so very satisfied with the dinner menu again. All employees and crew were amazing and so our big veranda, what I can't say about the one at the Reflection: some of the furniture were worn out and on my first shower, the water almost flooded the bathroom. So, i had to report and one of our housekeeps (KUDOS TO HIM!) found out that the drain was full of hair from previous guests, I believe. Not only I don't know what happened to my husband credit, but very disappointed for not receiving the reimbursement from a shore trip we didn't make for getting lost with a 3 ships crowd outside and dozens of souvenirs stores.

FEBRUARY

Geared toward older crowd. Maybe seen 5 kids whole time. Food is always great. Dining and theater shows are amazing.

NOVEMBER

I looked forward to being on the Reflection again after two consecutive cruises on the Edge. I have always liked the main dining room experience over the years. However on this cruise, I was a bit dissapointed. Waiter/Asst. Waiter service was okay. They took our order and delivered our food. No extra friendly banter; just doing their job. Sommelier had 33 tables to serve so never got to know my wife's and my taste for wines. Didn't have the time to recommend anything off the wine list because if we did order one, she would have to make a special trip to the wine storage area and that would cut into her time servicing other tables. On several occasions, our wine order wasn't taken until after the appetizer was served. I don't think it was her fault, Opus dining room seemed to be understaffed. Food quality and portions seemed to have decreases since my last cruise on the Edge (4/23). While I'm not an epicurean, at my age (79) I still appreciate the taste of well prepared food. The food in Opus did not meet my expectation on this cruise. Food was good; not great. Murano still a great dining experience. Penny-pinching was evident as well. I generally have a can of Coca-cola at lunch - if I eat lunch. Noticed the can was 333 ml or 11.2 ounces. The "standard" soda can size is 12 oz. That said, one is still charged $4.00/can even though you're getting a smaller amount of fluid. Only went to one "main" show so can't really comment on the entertainment. Because the ship just returned from a trans-Atlantic crossing, the US Coast Guard had to inspect it. This added significant time to the embarkation process.

NOVEMBER

This is our second cruise. Both with celebrity. Neither disappointed us. 1st was Alaska, 2nd was Carribbean. Loved them both.

SEPTEMBER

Wifi working was non-existent even though we paid for package. Celebrity is suppose to be an upscale cruise company. With what we paid, transportation should be provided to airport. No outlets near the bed for charging phone. Decor was outdated.

AUGUST

We enjoyed an excellent sailing experience on the Reflection. The seas were smooth and the Ship’s staff was wonderful - always ready to help with a smile! The size of the ship seemed manageable. The food in the specialty restaurants was very good - much better than the dining room. We booked as Aqua class but I think in hindsight, I’d have simply saved the $$ and booked as a veranda stateroom. (They give you the ability to “bid” to upgrade your cabin shortly before sailing if you’d like.) I think we’d be comfortable booking our own excursions directly with local tour operators next time. Spa services were just wonderful - highly recommend massages, facials, etc., but be prepared for the “product sell” at the end of the appointment. We did so much during the day that we were too tired for the shows, but I can say the live music throughout the ship’s bars and public spaces was really great!

JULY

We loved every moment of our honeymoon aboard the Celebrity Reflection. We can't wait for our next trip!

MARCH

Coming out of Covid has some positives & negatives. Big positive is that this sailing was 1/3 full which meant no lines...easy boarding and leaving the ship. Negative was after booking with 4 destination ports went down to just 2 (Jamaica and Cozumel). Both ports have tight security and without a cruise ship excursion you are relegated to the market/vendor area next to ship. Food was diverse and excellent quality. Premium drink package was a bargain.

JANUARY

A beautiful time was had by everyone! Such a great experience!!

MARCH

Spa/sauna- no bathrobe or slippers provided and no mention of resting room Towels too small Buffet-no one coming around to offer tea/coffee juice etc. had to get up for that all the time Elevator doors close too fast to accommodate People alone in wheelchairs

FEBRUARY

Beautiful ports of call. Outstanding service. Immaculately kept ship

JANUARY

We absolutely love cruising with Celebrity. We have never had a problem. Everyone is so pleasant, helpful and accommodating. Tours wonderful and nightly entertainment extraordinary!

DECEMBER

We had a great time and they did christmas very well.

OCTOBER

We are very pleased with the program and services that Celebrity Reflection offers . The crews are amazing.

SEPTEMBER

The passengers on this ship were mostly senior adults and the staff/entertainment/activities/food were well-suited for that age group. The staff was very friendly (in most cases) and the ship was in great shape. The on-boarding and off-boarding experiences were among the best I've ever had! The 12 day cruise from Amsterdam to Barcelona around the Iberian Peninsula was great. Some very interesting and less-frequently visited spots.

SEPTEMBER

Had a great time and a beautiful experience well worth the price.

AUGUST

I highly recommend this cruise as the destinations were wonderful. Starting in Amsterdam, each city and country visited presented great experiences. Some of the entertainment on board was good, but some was not. Disappointed in how long it took to get service in the Ensemble Lounge and Al Baccio Coffee Bar. The ship was clean, all crew members were friendly and overall the service provided was very good. There were only a few activities that interested us on sea days. Previous cruises included more cooking demos for example. As always, Blu was worth the upgrade to Aquaclass.

JULY

Our cabin #6271 was noisy at night. It was not from surrounding cabins. It sounded like furniture being moved.

JULY

This ship and cruise from Dublin to Amsterdam was a fun trip. The excursions we took were wonderful. With the exception of one guide, the guides were knowledgeable and very anxious to impart information. In the case of that one guide, those in charge made amends. We love the Celebrity line of ships and this one met our expectations and went beyond.

JUNE

There are many under utilized spots on the ship. Ie Sushi Bar, the porch. Mast Grill advertised as open never was. Given the route a public pub like Norwegian has would be welcome. The shows were outstanding. We really enjoyed our trip.

JUNE

All needs were tended to promptly and courteously.

MAY

Great food, service, entertainment

MAY

Celebrity knows how to treat its customers and is very well staffed. The crew is helpful and the fun.

APRIL

This was another great, relaxing cruise on Celebrity. The crew is very helpful and professional. There are a lot of on-board activities and entertainment. We met a lot of nice people from all over the world.

APRIL

The crew, entertainment was amazing I had a great time looking forward to my next one. Hope Celebrity keeps a priest or any other faiths on board many of us on board we very happy to able to go to mass at sea. I want to thank all the crew for making our trip wonderful.

JANUARY

<div>Thanks to you for all you did to make it memorable!</div>

OCTOBER

We had a great time on ship and off board on all our excursions.

OCTOBER

<div>A great ship and staff.</div>

JUNE

one of the nicest ships we have been on- ship is very beautiful-easy to get around on--many ship extras such as hideaways, lots of chairs scattered all over the ship, very friendly staff- very helpful when we needed assistance for medical problem. Food and food service is superior--great layout of buffet-easy to use-very good selection-superior quality Main dining room food is just shy of excellent--terrific service.

MAY

It was a positive adventure cruising along the seas while enjoying the ship's many things to do on-board, and port excursions and some times exploring ports on our own.

MAY

Ship is very nice and well kept. We had a standard balcony cabin on deck 7. Biggest complaint about the cabin is there was almost no storage space to put things away especially doing a long cruise. We and several other people, had to put a piece of luggage on the sofa and work from that.

MARCH

The cruise was our second Celebrity Cruise that we elected to book a suite. As a suite class member you have your own private dining room the Lumane where the service and food is incredible. A private Members Only bar the Michael’s Club. Then to top it all off our butler service was more than we expected. Overall, we have done several different cruise lines but I’m certain we will choose Celebrity in the future.

MARCH

Terrific staff. All cruise lines should train their crews the same way as Celebrity.

MARCH

Great ship. Lots to do. Great service and food. Enjoyed the spa and the solarium pool area.

MARCH

We had a wonderful time, largely thanks to very attentive and very friendly crew. We have alerady booked our next cruise, also with Celebrity, of course.

MARCH

Other than service dogs we don't want to see comfort dogs all over the place Love this ship but thinking of going a little smaller - anxious to try the refurbished Millenium. All in all a great trip !

MARCH

The staff, especially the bar crew, made our cruise fun and memorable. The ship is beautiful. The food was exceptional. All inclusive cruising (drink package option) is the way to go.

FEBRUARY

A great ship for beginning or experienced cruisers. There are options for specialty restaurants (try Murano and Tuscan Grille; skip Lawn Club, Porch and Qsine). Suite dwellers get to add Luminae which is very good; we did not try Opus, the Main Dining Room, on this ship but it was so-so on Solstice (sister ship) in December.

FEBRUARY

Yesinia, on the other hand is fabulous! She is in the buffet and speciality restaurant. Thank you for having such a pleasant professional staff in the Speciality restaurants; Tuscan, Qsine, Murano.

FEBRUARY

Stop charging for water on Celebrity-sponsored shore excursions; especially adding on the 18% gratuity. Also, STOP SELLING every waking moment while on board!!!!!

APRIL

A very pleasant vacation. A nice way for a family to be together. The program for children was appreciated.

MARCH

Overall, enjoyed the cruise. However, in its effort to be a modern ship, it has done away with some of the joys of cruising. I especially missed the promenade deck. It is a peaceful and relaxing way to get some exercise, most times of the day and in most weather conditions. It also encourages other walkers to walk in the evenings. The jogging track was almost empty in the evenings, along with the walking area on Deck 5. Not pleasant for walking. The floor in the solarium was extremely slippery on the first night. We were warned, but the area should have been roped off and the floor replaced. It was like a sheet of ice. Also, something is wrong with the balance of the solarium, grassy area, pool and deck chairs. The deck chairs were crowded around with pool area and upper deck, and yet, the large solarium was often hardly used with many empty chairs. I don't remember the ceiling being opened on nice days - something that is done on other cruise liners. The grassy area seems a waste, when there is such a need to spread out the deck chairs.

MARCH

I will go again

MARCH

Even though the weather didn't cooperate the first three days, I still had a great time. As long as I am on a ship rather than at home, I am a happy girl!

FEBRUARY

Easy access to the Port of Miami with the opening of the new tunnel which eliminates having to go through downtown Miami. The only regret with the Reflection is that Celebrity is eliminating the 7-day eastern Caribbean itinerary in favor of longer 10-11 day cruises to other destinations.

FEBRUARY

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FEBRUARY

Good ship, travel agent was excellent, enjoyed week.

JANUARY

Nothing on ship or from Preferred for solo travelers. Do not plan lunch for "widows." The last thing I want to do is eat with only widows. Mix couples in with widows. Shore excursion on St. Kitts big rip off. I paid $119 and got to "touch" a dolphin. Others in my group felt cheated too. Another group of 5 paid $150 and got to swim with dolphins - just three feet away from our group. I went on this trip to swim with dolphins, but I guess I did not read the fine print.

JANUARY

Signature Suites are some of the loveliest on the seas, our butler cared for all our needs and we loved the private area on the ship for these suites.

JANUARY

Great choice by travel agent

JANUARY

After being on over 15 cruises, this was out first on Celebrity. The whole family did enjoy our week on The Reflection.

NOVEMBER

This was our first time sailing with Celebrity. After only 2 days on board, we booked another cruise for next November. There was plenty to do both on the ship and on shore. The food was delicious and there were lots of choices. The Martini Bar was very unique with a frozen counter and talented bartenders. Lots of after hours parties. With so much to do, it was still very relaxing. Loved it!

NOVEMBER

Wonderful service by butler and all bars

NOVEMBER

Really enjoyed it. The demographic of the ships passengers was a bit over the top on alternative lifestyles for us

NOVEMBER

This was our first cruise and based on our opinion and the opinions of at least 10 other people, this is one of the best cruise lines out there. The ship was clean and beautiful, the staff was friendly and accommodating, the rooms were comfortable and the food was very good and plentiful. Because of the number of people, there are times where you may have to wait a few minutes for your drink of food, depending on where you are at the time. Getting on and off the ship was simple in all ports.

NOVEMBER

Lovely cruise with a warm temperature and a quiet crossing.

SEPTEMBER

<div>This was our first cruise and we have only positive things to say about our experience. My travel agent and his staff did an amazing job planning this vacation for us! Our check in process was smooth. Our accommodations were great. Plenty of storage in bathroom and in living area. Our room attendant was wonderful. Always checking to make sure we were taken care of. The staff always greeted us with a smile. They were all very helpful. Pool area was comfortable. There is plenty of things to do on the ship. You will never be bored! We were sad to leave. Looking forward to our next adventure.</div>

JULY

We were surprised to experience that many of the speciality accommodations that has always set Celebrity apart from other cruise lines were either missing altogether or had to be requested. We had requested a table of eight but on the first night we were seated at a table for two directly in the pathway of waiters running in and out of the kitchen. After standing in line to speak to the maitre'd, as we approached him, he seemed very perturb and defensive before I could finish my first sentence. This was not a good ending to a day in which we had already dealt with a ship issue in which toilets were over flowing each time it was flushed! Our room was one of the rooms that had this mechanical issue! Maintenance was quick to respond and explain the problem they were experiencing at the time. We were please with their follow up but the fact remains that things were not going all that great for the first day on board. Than, for the maitre'd to have an attitude before we finished our first sentence was unsettling.

JUNE

The Reflection is a beautiful ship and it's personnel are proud to serve aboard. I enjoyed,as always, the efficiency, friendliness and professionalism of the Celebrity family. The amenities found on deck 15 .... to include the grass lawn are super. I especially had some wonderful help from my concierge Ilaria Terenzoni. ..kudos to her for going above and beyond. I also had an unscheduled interaction with the medical staff and found them to be very helpful and professional .

APRIL

Transportation from Crown Plaza hotel in Rome to Airport was not handled properly. P/u was to be 7:30am. after multiple phone calls finally came at 8:40.

MARCH

Our san juan excursion was mostly in the dark on their freeway, would not recommend. The Reflection was beautiful but we might be happier with a smaller ship, often had trouble finding places to sit in buffet and pool areas.

MARCH

<div>Had a great week.&nbsp;</div>

JANUARY

We had an amazing time on this ship and cruise! The staff was amazing, the staff courteous, kind and generous. On board entertainment was excellent. We had such a great trip we have already booked our next cruise with Celebrity!

DECEMBER

Our waiters Edrich, Russell, Rathan, And Keith from the opus dining room were fabulous they went above and beyond in helping our disabled son and our family they were friendly and we t above expectations

DECEMBER

I was very impressed with Celebrity.

DECEMBER

<div>I think that next year is perfect for another cruise. And thanks a lot for your great service and welcoming wines.</div>

NOVEMBER

My wife n i claim the refection as our own. We love this ship , cant wait to book again

SEPTEMBER

Truly regretted missing the port of call in Istanbul. The Cruisesline changed itinerary due to safety concerns. Aqua class was a little disappointing...as was the Persian Garden. Breakfast in Blu was good, however, dinner was not. The steak was really tough and the lobster was mushy. The service was variable. On average, it was good. The swimming pools were smaller than expected AND often very crowded . The entertainment was marginal.

SEPTEMBER

Excellent cruise and thoroughly enjoyed the sky suite experience. The Luminare Restaurant staff was first class and we enjoyed consistently First class service and delicious cuisine. Our at sea wedding was flawless and memorable. We appreciated the attention to detail for the wedding by Zophia, the special event coordinator, and the wait staff in Moreno in presenting a fabulous wedding luncheon. The Captain was terrific in officiating the service. Their efforts created a highly memorable and beautiful Wedding event. Rodney our butler was excellent and ensured we had all our service needs met.

SEPTEMBER

Excellent cruise and thoroughly enjoyed the sky suite experience. The Luminare Restaurant staff was first class and we enjoyed consistently First class service and delicious cuisine. Our at sea wedding was flawless and memorable. We appreciated the attention to detail for the wedding by Zophia, the special event coordinator, and the wait staff in Moreno in presenting a fabulous wedding luncheon. The Captain was terrific in officiating the service. Their efforts created a highly memorable and beautiful Wedding event. Rodney our butler was excellent and ensured we had all our service needs met.

SEPTEMBER

<div>This was a memorable trip and filled with great locations. To visit 3 countries and 8 cities is incredible, to say the least. My travel agent saw to it that every single detail was seen to and that everyone was taken care of. I loved the fact that we had a large group and also had special private excursions as an option.</div>

SEPTEMBER

Great cruise.

JUNE

All the service staff was helpful and personable. They made everything easy and enjoyable. Thanks to Angel, Marjahn, Antonio and Sutu.