Norwegian Getaway

JUNE

<div>It was a wonderful experience, service around the ship , and in restaurants and bars was much better than our last cruise in March on the Prima.</div>

SEPTEMBER

I sailed solo in a solo studio. The private entrance was perfect, the cabin very quiet. Hallway noise non-existent. Plenty of room in the cabin and easy access to the rest of the ship. Food was OK- they still use linens on the table which I like (Carnival does not). Le Bistro was best meal on my cruise. I dd not use the cafe (buffet). Taste/Savor were the freestyle restaurants. Food was OK, presentation nice- Cruise staff members went above and beyond. Always smiles on their faces. Easy to find help if needed. Shows were excellent. The "Not so Newlywed Show" was a refreshing change from the standard shows cruise ships have. Deal or No Deal game was engaging. Shop for items like clothing, towels etc was not open at all. Cocktail bars were all open and well stocked. The HOWL AT THE MOON show (every night) was the highlight of my cruise.

JULY

We thoroughly enjoyed the Getaway. The food was amazing -- Favorite restaurants were the Tropicana, Taste and Cagney's Steakhouse. The shows were great! Though we were disappointed a bit that we didn't get to stop at St. Thomas, we had plenty of fun on the ship during sea days. Water slides were fun for all ages and we enjoyed the Adult only 'Spice H20 section'. It was quieter without all the noise and crowd from the main pool. We enjoyed the Art auction and I bought my first piece of collector's art. We also enjoyed the shops at Amber Cove and the waterfall excursion. The cycling excursion in Old San Juan was fun too. I doubt I'd want to go back to San Juan.

MAY

This cruise ship was very clean, and had a very friendly staff to assist passengers. The only negative thing we encountered was the free wi-fi logon instructions which were not very clear. It turns out there were two different instructions to sign on; one in our room, and later to find out, a different set of instructions that we got from guest services.

NOVEMBER

The crew and staff were some of the best. I really prefer having a Main Dining Room instead of the Freestyle dining. Food was ok, but some was not.

DECEMBER

Our dining reservations were a total disappointment, an I used the Customer Service Call Center! We were traveling as 3 separate staterooms; total 6 people. The first attempt at reservations, we were booked at three separate times as parties of 2 each. I was told groupings of 6 were already difficult to find/book. This was yes, 2 weeks after the ability to book dining reservations. We worked with the on line reservations long enough to finally accomplish some tables for 6 at very late hours. 4 weeks before the cruise, I did get a knowledgeable reservation agent who was able to quickly advise which premium restaurants had availabilities for 6. We were also never told nor was in literature that the complimentary restaurants could be have reservations made in advance. This part of the cruise experience was very unsatisfying, confusing and frustrating.

JULY

We keep returning to Norwegian because of Haven accommodations. We loved how the private restaurant and bar is now secure within the Haven and also having the two private concierge within the Haven is the best. Also the private decks and private pools for Haven guests only is another great quality we enjoy of the havens. We stayed in a Family Villa this time and we enjoyed it , we have stayed in the much larger Garden Villa which was very nice the only thing I could say we were disappointed in was our butler this time but everything else was great. One comment is we are hoping on future ships the Haven area and amount of cabins stay to a certain size and does not get to be to many cabins and too many people using the Haven cabins because then it may lose its VIP standard and quality of value!

FEBRUARY

This is my third cruise on a Norwegian ship, and once again it was a wonderful experience. The officers and crew were very competent, professional and friendly. The food and entertainment on the ship were excellent, and the shore excursions so interesting and beautiful. I plan to travel with Norwegian again.

FEBRUARY

This was our first cruise, we enjoyed everything. The staff is phenomenal and are there to assist you for any question. We booked an excursion and decided to change to a different one and they changed it with no questions and no issue. The rooms were very clean, our steward consistently made sure we had everything we needed. The food was good and there was quite the variety, but in the complimentary dining area it’s the same variety all week, which got tiring. Overall though it was good food and the dinner upgrades were a very nice change.

JANUARY

Onboard shows were excellent - $MM Quartet, Cirque dinner show. Favorite hangout - Margaritaville bar/grill. Plenty of seating and great food.

JANUARY

No real complaints. Compared to our favorite cruise line it only delivered better in the entertainment and specialty restaurants. We often encountered staff whose English was limited.

NOVEMBER

NCL has spoiled me. I am quite sure that I will never cruise with another line again. Everything was amazing!

MAY

The ship is nice since it is new and the crew is eager to please . You can small smoke in many common areas of the ship. Smoke from the casino area drifts down to the floor below thru an open area and the out door area for smoking is not closed off by a door so even outside you are smelling smoke

APRIL

Loved Silos the cruise Director and his assistant Ferdie they make a great team. Both were very friendly, sociable and funny all great qualities. This was my first cruise I would definitely cruise again.

DECEMBER

Big ship with many activities. Splash academy was well run for kids. Crowded at most activities. Poor embarkation and disembarkation process. Restaurant staff at non additional pay restaurants were poor with exception of O'Sheehans. Overpriced excursions for what you receive. Beach is not well kept in Costa Maya.

NOVEMBER

The flipping of two ports, Cozumel and Costa Maya, definitely affected our cruise. Harvest Caye is lovely, but we had to be back on the ship by 2:30, which seriously cut our time down there. We loved our Kohunlich tour. We were a fairly small group and the only group there. It was worth the 2 hour bus trip each way to get away from the crowds when exploring the site. Don't really regret Xcaret as the place is great, but we were delayed off the boat, which again cut our time at a port.

NOVEMBER

Loved the staff. The ship was super clean. Food was amazing.

OCTOBER

All Aboard The Get-A-Way...For the Experience of Your Life...

SEPTEMBER

We decided to give Norwegian Cruise lines a try, and it turned out to be FANTASTIC. We were very impressed with the ship, restaurants, bars and entertainment. The service was impeccable. We stayed in the Haven, which was a beautiful area, however, we truly enjoyed all of the other restaurants and bars just as well. So much momentum on the ship. The daily activities were fun and the ship never once felt crowded. Even their Art gallery on board was superb! We found NCL to be a perfect fit for families, couples or singles. Something for everyone on board. Amazing energy and momentum on the ship. Couldn't have asked for a better vacation!

SEPTEMBER

This is our 3rd year cruising and our 2nd year on the same ship the Getaway. We had a blast! Our family is a group of 12, bar tenders reconize our family from previous year and also de Latin Express Band reconize us. We had an amazing experience on all the Ports we stop. It was affortable and very fun. I recomend the ship and the ports.

JULY

In the area of the room that people typically use for a desk, or make up mirror, there are no drawers to store anything. Also, there is no chair there sit on, only a short hard storage box. Rooms are not designed well and need improvement. Only 10" between bed and clothing closet. Clothing closet is half the size of closets on other ships.

JUNE

I loved this beautiful ship very friendly staff and my daughter loved the child care center. I didn't plan to use it but she kept asking to go back! The food was delicious. We were unable to really enjoy swimming with my kids due to the size of the only pool the kids could swim in. There were also teens and others crammed into the pool playing Marco polo or football.

JUNE

The tendering for Belize City was not expected.

MAY

The cruise overall was spectacular and would have received 5 stars from me had the Excursions and Guest Services Staff, including the check-in Terminal staff, actually communicated the change in our itinerary. When we got on board, we booked Spa services for the week, which is imperative since the appointments can go quickly, and, upon receiving the Day 3 overview, realized that not only were we headed for a different port than the cruise had advertised, but that one of our excursions had changed from 12:30pm to 8:10am. This complicated our spa appointments and so I decided to go to the excursions/guest services desk to inquire. I was then told that everyone on board was aware of the change and had been told when they checked in. I disagreed since I, nor my traveling companion, had not been told. No e-mail, no change of itinerary delivered to the room, no announcement of the change at the safety briefing on Day One. Rather than giving me options or credits or compensation of any kind (okay, yes, I was fishing for something), rather than even giving me understanding, the client services desk decided to have the Terminal Admiral come out to let me know that I was a liar - everyone who checked in was given the itinerary change, she said. Ultimately, everything worked out; however, I was very disappointed that NCL couldn't use every means possible (they love to e-mail me all kinds of junk mail, duh) to inform me of the change until the night before. If you go on this cruise, just avoid the Italian food at La Cucina - the free options are tastier. Definitely get the Thermal Spa pass as it is so rejuvenating after excursions in the afternoons. The staff at the casino was so engaging and fun, if you do casino. On the whole, this is a great trip, and I would do it again!

MAY

The ultimate beverage plan the we had as part of our package was a blessing. We were able to enjoy ourselves without feeling we were being taken advantage of with excessively high alcohol prices. We had an early return flight (11 a.m.) out of Fort Lauderdale and made it with ease. Be prepared to spend $3 for a bottle of water since it is not covered in the beverage package. Take advantage of excursions in Honduras, Belize and Costa Maya as there is nothing worth seeing by foot.

MAY

This was our first cruise, but not our last. We had a great time everything was perfect as far as we were concerned. The staff was always helpful and made you feel at home all the time ( I don't think the gentleman (Mauriceo) who took care of our cabin ever slept !. The food was great, anytime of the day or night. Unfortunately we were disappointed we didn't get to make one of our stops because of bad weather but we know the captain made the correct decision because the ocean was quite rough but, there were enough activities happening on the ship that kept us busy. We can't wait to start looking to book our next cruise.

APRIL

This was the best cruise ship we have been on. Even though it is a large ship, we felt the privacy of the haven was worth the extra cost. Very few residents of The Haven used the facilities since the ship had so much to do and be a part of. This newer ship had redesigned cabins for convenience. The most botable features were: great lighting, comfortable beds, upscale good options, cleanliness priory with hand washing areas added near buffet areas, extra floors include rope climbing course, larger water slides and separate pool areas for kids and adults. Newer ship incorporates an upgrade in everything. Truly the best!!

MARCH

I was really impressed with the Norwegian Getaway. The crew was awesome. They provided top notch customer service. The food was cooked to perfection. My husband and I enjoyed the entertainment and excursions. We can't wait to cruise with Norwegian again.

NOVEMBER

Having our private pool and restaurant was extra special, feel like the spa should be included in the price

AUGUST

<div>&nbsp;Our family also felt very good about the trip. Our family in Montana had a bit of a time getting acquainted with what to expect. I wish we had gotten a book to them earlier so they would have had a better idea of what to do to prepare for the trip.</div>

AUGUST

One of the best cruising experiences I have ever had, the ship is so clean and the staff make everything feel like a party (even just getting off the boat in port). It will be hard to cruise with any other company after this. We are now spoiled!

JULY

Definitely shop the ship when you select a cruise. We are glad we did. We are from Carlsbad, CA, early 40's, fit, traveled with sons, 9 and 11 years old. The ports are a non event and don't make a difference since most time spent is on the ship. Loved the newness, freestyle casual cruising concept. Fabulous waters slides, ropes course, entertainment, etc. The spa facility (included access with our spa mini suite cabin) was remarkable and made for a great escape to get away from everything. We booked several cover charge restaurants months in advance, which was a great idea. Ocean Blue and Tepanyaki were our favorites. Cagney's was disappointing - the steaks were good but apps, desserts and sides were not so good. My boys tried the Spash Academy option and my boys did not dig it. They were happier doing their own thing. Yoga class (ultra beginner level, cold and in the weight room) was terrible. The ship was clean and quite sanitary. We have some germ-phobia about public hygiene and it was nice to see the effort by the staff to keep the ship and passengers hands sanitized. Fun people watching (a cross section of people and accents). Overall we had great quality family time, husband and wife time and it was nice to be able to relax.

MAY

Too many passengers with even smaller than usual public areas. Small theater and pool area. No seating at pool or any activities that weren't reservation required. Casino in mid ship and open area near so you could smell cigarette smoke three floors up. By the end of cruise, passengers were rude from all of us having to fight for space.

MAY

We were an elderly couple who could not carry much nor walk very far. The ship seemed designed for active people who enjoy loud music and audience participation. We enjoyed the perks associated with berthing in the Haven, even at a high cost. However, the various VIP invitations we got did not amount to much, and some of the unsolicited food delivered to our stateroom went untouched or discarded. We would have preferred a buffet style for snacks and drinks at our leisure.

MAY

The ship was beautiful and new. The staff was very friendly and helpful. The food was outstanding in the specialty restaurants. Some of the food in the buffet could have been a little better.

MAY

Beer should never cost $6, especially cheap beer. Nine restaurants to chose from, but 6 at an added cost (up to $40 per person per night). Boat was awesome, especially the slides, ropes course and sports area. Food was okay, but not great, sometimes not even hot. Of the "complimentary" restaurants, the menus didn't change much. The coffee, even in the "coffee shop" left much to be desired. The ports were as they usually are so we had a great time off of the boat. The deck areas for laying out and getting some sun were actually really nice and well organized. Outdoor bars were a nice touch on decks 7 and 8. Plan for drinks to be $8-$12. If you drink more than 5 drinks a day, get the package!

APRIL

Our first cruise but once of best family vacations ever!

MARCH

This is one of the best cruises we have taken. The ship did not feel crowded even with the number of passengers. The staff was amazing. It was extremely organized. No long lines anywhere. The garden buffet was one of the better buffets we have seen. Nice selection for breakfast and lunch. We tried Ocean Blue a specialty restaurant . The difference in the taste of the food was too extreme. It went from mild fish to burnt brocoli with a strong vinegar taste. Overall this ship gets an A plus. I wish they would take away Nassau and add a different port of call.

MARCH

Ship had to maneuver to avoid sailboat leaving Miami, scraped a channel buoy with the port side propeller pod. Turned around and docked again so divers could look for damage. Just scratched the paint, but there was an 8-hour delay. Captain Rune handled the situation well and kept passengers informed. Ship arrived late at Sint Maarten but made up time and the rest of the cruise was on schedule.

MARCH

I have been on two other cruise lines and my experience cruising with NCL was the best of all! The ship and the staff, dining, activities, etc were exceptional.

DECEMBER

This ship exceeded our expectations. Being brand new everything was stunning; high quality and luxe without being over the top. Decor was tasteful and timeless and classy. Stateroom (outside balcony) had plenty of storage and perks; the bathroom was also spacious. The waitstaff from cabin steward to waitstaff to front desk - all polished professionals with great attitude. We saw all the shows and enjoyed them all. We were worried about being in a boat with nearly 4000 passengers but somehow the ship absorbed the crowds - the pool area was always crowded but being without young kids we were happy up in the bow in the "no kids" section or on upper sunning area. We ate at 3 of the specialty restaurants but truly didn't need to - the dining rooms menus were all superb.

NOVEMBER

<div>All in all a wonderful first cruise experience. We were glad that we booked the small suite because lesser cabins are possibly too small for our taste. We also enjoyed the - albeit tiny - balcony. I am quite in awe of the whole logistics and people management challenges on board as it all was entirely seamless. And of coarse we were very impressed with our tour organizer.</div>

OCTOBER

This ship has a lot to do. Hardly ever run into a crowd for the size of the ship. Everything is always spotless. Never a rude or negative crew member. They always speak, not like a lot of the guest. I booked my cruise because of the ship not the ports. If you don't have a great time then you should not be cruising at all.

JULY

<div>Our travel consultant&#39;s recommendation of the NCL Getaway turned out to be the perfect vacation. The newness of the ship, coupled with the stellar entertainment and freestyle dining equalled one happy family. The friendliness of the staff just cemented that we will return to NCL.</div>

JULY

Had a wonderful time. This is a terrific boat...the crew was wonderful, the accommodations were very clean and comfortable. There is a nice variety of bars and restaurants to choose from too. All different types of dancing and entertainment each night on board was so much fun! Loved musicals--Legally Blonde and Wine Musicals for Lovers; dueling pianos; Burn the Floor...all awesome!!! Embarkation and disembarkation were surprisingly smooth, easy and did not take too long--thank you for that!! Only downsides (and are relatively minor):1) no water in the room or access to water bottles...you had to call for it to be sent to your room if you wanted it (pitchers complimentary, bottles were a fee). We were a family of six so it was not convenient to run to bars to ask for 6 cups of water any time we wanted some. Ordering it was a pain as room service is busy and we often had to wait a little while. 2) Mini frig was an honor bar and was expensive. We had an unlimited beverage package so we felt as if the mini frig should be included too. 3) There is only one adult pool (unless you were in The Haven) and it was small and MOBBED. Getting seating anywhere near the pool was a challenge. This was the biggest downside for us. 4) Shopping was closed on days in port. Not a big deal, but was looking forward to perusing without any crowds. (Many guests are rude and pushy unfortunately, though that's not Norwegian's fault!) 5) Wish there was a private island. We do not like Nassau. The ports will be what determine whether we do another Norwegian cruise again, since we have cruised frequently.

JULY

<div>Great crew and a great ship. Staff was pleasant and accommodating. Food was far from expectations. I have traveled on other NCL ships and have had much better food. The restaurants that were an upgrade charge were good but the included food was not good. Its definitely worth the extra money to eat at the specialty restaurants.</div>

JUNE

<div>First class Ritz Carlton experience . The Haven was well worth the upgrade cost.</div>

JUNE

New ship, clean with lots to do onboard. The food was either amazing or horrible, but no in between. The ropes course and free-fall slides were very fun for kids and adults! Highly recommend snorkeling at the US Virgin Islands!!! Amazing experience- saw sea turtles, stingrays, schools of fish, and a barracuda! Best excursion ever. Local public beach at the Bahamas was covered in broken glass and trash, so I highly recommend water shoes. The water was very clear so you could avoid the colored, superficial pieces. Atlantis or an excursion to another beach is recommended. The Everglades airboat excursion in Miami is fun, but most of the birds have migrated north by June. The water level was 2.5 ft below normal so many of the alligators had migrated to deeper waters. We still saw glimpses of about 10 smaller gators. From the Miami airport, if you have time, the local bus route 150-Flier goes straight to Miami South Beach which was awesome! Round trip cost ~$5 vs. $60-70 round trip by taxi. The Embassy Suite Hotel had an airport shuttle and another shuttle that works a 3 mile radius around the hotel. They were so nice and helpful, offered cold water bottles for our beach days, and even dropped off my husband and I for dinner then we called so they could come pick us up. Breakfast at the hotel was also fantastic! Overall, great cruise and Miami experience. I would not recommend this cruise for anyone with food allergies or specific dietary needs due to poor communication between servers, restaurant managers, cooks, and staff.

MAY

Beautiful Ship, Excellence Entertainment, Great Food, Great Service.

MAY

<div>Absolutely fabulous trip. There is so much to do and see on board. Rock wall, rope course and you can walk the plank 18 decks above sea level! Water slides and tubes for all ages. Specialty restaurants were very good. Entertainment was good too. Comedians, dueling pianos, Broadway shows. The Illusinarium is not to be missed. One of the best shows we have seen - not giving any info on this one - don&#39;t want to spoil the magic!</div> <div>&nbsp;</div> <div>The ports were nice. St. Maarten, St. Thomas and Nassau. All islands we have been to before but each time we find something new to do.</div> <div>&nbsp;</div> <div>The Sugarcane Bar has some of the best Mojito&#39;s we have ever had. This ship has a promenade deck which is wonderful. Lots of seating so you can be outside and enjoy. Many of the restaurants have outside dining as well as inside which was pretty cool. And we can&#39;t say enough about the crew - always smiling, singing, laughing. Every embarkation included music and quite the fanfare! We have now experienced both the Epic and the Getaway and thoroughly enjoyed both. So much so we also took advantage of the Future Cruise Deposit - NCL has really stepped up its game.</div>

APRIL

Becoming like a Carnival ship - catering to a young, loud, rowdy crowd. There was not one entertainment area that mature passengers could dance to soft music. All entertainment music was excessively loud. Specialty restaurants were good, but overpriced.

MARCH

NCL outdid themselves with the design of this new ship. Truly, outstanding stateroom design. Only ship we have ever been on which has enough storage, shelf, hanger, drawer space. Four to a room and we did not use all provided for us. Bed was comfortable and large king. Bath had plenty of space for all travel items, body shower, rain shower head, glass sliding doors with plenty of space. As all NCL's we have been on, food was very average. We went to one specialty restaurant , Cagneys, and would definitely NOT recommend it. Poor presentation, poor to bad service. Entertainment was below par for NCL, small theater for such a large ship.

MARCH

<div>This was our first trip to the Caribbean and our first time traveling on Norwegian Cruise Line. Overall it was a fantastic experience. We have traveled on other cruise lines but I would definitely travel on Norwegian again. The food, shows, and activities where great. The staff was very friendly and helpful. Liked the &quot;freestyle&quot; option.</div>

MARCH

<div>Do yourself a favor, and research what you are looking for in a cruise and a ship before booking on this one, whether it is food, ports, activities, shows etc... Everyone looks for something different and see things a different way.. I am just giving you my opinion on our experience on the Getaway compared to the other 10+ cruises I have been on before.</div>