Seven Seas Explorer®

FEBRUARY

<div>The ports in Thailand, Cambodia, Vietnam and the Phillippines are fascinating and beautiful. Learning about new cultures and religions is always a good thing to open up our minds. There were many types of tours available to experience these countries in different ways. The cabins are large and very comfortable, even at the entry level. The entertainment was outstanding and the food delicious.</div>

OCTOBER

The Seven Seas Explorer offers three specialty restaurants that are exquisite: Prime Seven which offers steaks, Pacific Rim which offers Asian Fusion, and Chartreuse which offers nouveaux French. The service and food quality is over the top.

OCTOBER

The ship was clean, the staff were very friendly and helpful, the food was delicious, the speaker was informative and interactive, the shows were very entertaining and the laundry service was a valuable asset. Some things Regency could improve is the wine selection. The cruise provides access to pretty much a full bar, but the selection of wines only include a couple that are of a high enough quality to drink. Many of the offerings, to me, were not enjoyable. The evening shows were very good, but they started at 9:30 pm. They ended very late, especially if you had a morning excursion. Suggest a 8:30 pm or maybe even a 9:00 pm start. The tour guides fell short, especially when there was a 1 hr or 1-1/2 hr drive to your destination. Limited information, limited ability to communicate in understandable english. Most of the destinations had printed material once you arrived that would have been very helpful and useful if distributed to the passengers on the bus during the drive out from the ship. Also, the tour guides did not use "whispers" to communicate when on tour, so if you weren't standing next to the guide, you had no idea what they were saying. You were pretty much dropped off and left to figure out everything on your own. One exception, our particular tour guide in S. Korea (Helena) was EXCELLENT.

OCTOBER

The description of the excursions that was presented on-line was wrong and not correctly described by on-board staff to make it clear just how difficult some of the excursions were. Cooking classes were exceptional. Breakfast food portions in the main dining room were very small and the service was inconsistent. Best restaurant was Chartreuse where food was excellent, and service was outstanding.

SEPTEMBER

The week of Inside Passage Cruise to Alaska was awesome. Ports of call were enjoyable & unique in their own way. Enjoyed the White Pass & Yukon Route Railroad, Salmon bake, crab fest & Alaskan wildlife. Tour guides in each port were informative & "experts" in their field. Our stay in Juneau was short; could hv shortened stay in Skagway. However, realize & understand the size & scope of Alaska so Capt knows best. Hopefully, will be able to return to revisit Alaska & explore more of "last frontier"! MAHALO & ALOHA to crew & staff of Seven Seas Explorer for many memorable memories.

AUGUST

The service level is fantastic, the evening shows were high quality for this size of ship, the cabins are spacious and luxurious, the spa is excellent and large, and the food is some of the best I've had at sea. In addition, the shore excursions were well-organized and were all high quality. Additional praise must be given to the onboard lecturer as well. I'm not normally one for onboard lectures, but I was absolutely captivated by his presentation on humpback whales and loved his commentary over the loudspeaker when we went to Hubbard Glacier. Negatives are rare, but the main thing that could use some improvement is the "complementary" wifi. Only one device can use it at a time (Concierge categories and higher get 4 devices) through a single log-in per cabin and the speed/quality is not acceptable for most activities, especially not work. Thankfully, you can upgrade the speed for $10 extra per day, but paying for an extra device would be quite expensive. The only other area of improvement was in the complementary wine selection. It was hit and miss. There were 2-3 wines I liked, but the rest left a bit to be desired. Considering the top shelf spirits included, you expect a little more investment in the wine selection. To their credit, the wines offered are still better than many other cruise lines, but it could still be improved considering the price point of the cruise line.

JULY

I am assuming since this my first cruise with Regent that I didn’t get some benefits afforded me in other cruises I have taken in the past.

JULY

The state room was better than I had expected. The staff were overly helpful. The food was delicious and abundant. As a first time cruiser, I am spoiled and would expect nothing less from any other cruise I might take in the future

JULY

Both transfers were problematic. Fairbanks hotel couldn't locate our bags for several hours after they arrived in the hotel. Inadequate staff and no one knew what was going on. On reaching transfer location in Vancouver we were told we had to walk to our hotel with all our baggage which we did. Had three poor meals at the Compass Rose. Food over cooked and tough (pork sent back and replacement was unchewable). All meals at other venues excellent

JULY

<div>The specialty restaurants were excellent and the service was excellent as well. I thought the ship did a great job with helping people, that didn&#39;t have advance reservation get reservations. The service in the main dining room was also excellent and the menu was expansive, so almost anything you might want was on there. The only place that I thought was not up to par was the buffet and sometimes the grill. The service was spotty, even for coming around with coffee in the morning at the buffet. I was impressed with the variety of the entertainment each night and thought it was very good for a ship this size. Shore excursions were lead by young people that were very passionate about Alaska, and nature. I would have liked to see someone from Regent on each excursion, just to have an extra layer of back up for anything that might happen. The public rooms and the dining venues were all lovely and so well appointed. One thing I learned and would definitely advise clients, is that days at sea, you can check the daily bulletin and at least 1 specialty restaurant is open for lunch. Senior staff were all excellent, cruise director, head concierges, assistant purser, Food and beverage manager, etc. All helpful and took the time to meet with me. There was a language problem with 1 of the front desk people, during the cruise. She was hard to understand and told some people that they would not take their luggage at the end of the cruise they would have to move it by themselves.</div>

JUNE

Traveling with Regent SS Explorer to Alaska in June 2023 was fabulous! Our Consiere suite was plush and comfortable with a large walk in closet and balcony, and the 2 sink bathroom with shower and tub was top quality!! The bed/linens were so very comfortable! The crew was amazing and worked so hard to make sure our every need was met! Always smiling and polite!! Food was devine and delicious as we were able to try new tastes/experiences that we ordinarily would not order!! There was always something fun to experience for entertainment- trivia, movie, bingo, bag toss, nightly shows, casino fun!! Our ports and excursions were top quality: Taku Lodge Seaplane Adventure, White Pass Rail Excursion, Lumber Jack Show, Gondola Ride!! The ship was very clean and the crew was constantly working to keep everything sparkling and fresh!! Would recommend only a few areas for improvement:: improvement on pick-up at the airport as we -and another group -were overlooked due to later arrival (Regent scheduled air reservation); logistics with port transportation as the ship docks outside center city ; improved/longer hours for Destination Desk on ship as 8-11a and 5-7 p was not enough; WiFi network needs improvement. Overall, fabulous trip with Regent SS Explorer and I would recommend this ship/trip to all that demand a little MORE when they TRAVEL!!!!! ;)

APRIL

It was difficult for us to use our shipboard credits in the boutiques, as there's not much variety for the "younger" passengers, especially in the clothing department. MOST of the excursions seemed too "rushed", and there was very little (if not any) time to do souvenir shopping. Some of the city tour guides were difficult to understand because of their strong accents. It would be nice to have food that goes with the area we are cruising.....i.e. more japanese food for the Japan cruises, Mediterranean food for the Mediterranean cruises, etc. That would be one way of enjoying the different types of food while onboard the ship, as we hardly have any time to check out the food in the port cities. Loved that we met some of the same crew members from another cruise! It felt like we had "family" onboard! We befriended more crew members, hoping to see them on our next cruises! Totally loved the complimentary laundry Service! That's a big PLUS when we tell our friends about it! It makes it much easier to pack for the cruise, knowing you won't have to take so many suitcases.

APRIL

During the first few days, we were not given enough time to visit the sites we were taken to. It got better as the days went on. However, in the Post Stay in Tokyo, we were again rushed through the visits. It seemed like I didn't have time to stop and take photos ... just had to keep walking to keep up with the guide.

DECEMBER

Our entire trip was seamless. Staff onboard was helpful and friendly, hard goods were in perfect shape, meals in the Compass Rose & the Main Dining room were just as good as any of the specialty dining rooms. We enjoyed a wide variety of tours but many times were slowed down significantly (to the point of being an hour or more late for a return) due to travelers with walking difficulties going on fast paced or challenging climbing tours.

NOVEMBER

Everything that Regent Seven Seas can control was outstanding! The Explorer is in great shape with team obviously polishing, cleaning, and repairing daily. The wine list seems to have been upgraded since our last cruise in 2019 so we didn't bother using our shipboard credit for additional wines. The food quality & presentation was 5 Star! Smiles were on every team member's face and they went out of their way to assist. I typically do not care for the evening shows but the entertainment staff and presentation was so good that we went night after night! There were missed precruise hotel staff & communications but that worked out in the end. Shore excursions continue to run longer than expected sometimes due to traffic and sometimes due to guests selecting excursions that were beyond their activity level which we are seeing more and more. Postcruise touring with Regent was spot on!

OCTOBER

<div>No question the ship is in a league of its own. Sailing was about 75% occupancy. Excellent and friendly service. There were about 5 crew members from Crystal now working onboard. They were very excited to be a part of Regent with no intention to return to Crystal 2.0.&nbsp;</div>

OCTOBER

Regent claims to be the most luxurious ship afloat and in many respects, it may well be. The cabin accommodations are very comfortable. The entire crew behaved professional and courteous. And the numerous shore excursions were well managed, interesting and informative. I think my disappointment was the result of Regent over hyping their cruise experience. The food was maybe better than most but not exceptional. For such a small amount of money, they could afford to enhance their salad selection, sauce preparations, and portions. Often, meals seemed "institutional". The internet was weak and spotty and often non existent- even when in port. The audio from the cabin tv was so bad we had to turn it off. My complaints were met with deaf ear.

JUNE

Entertainment is consistently improved year over year. Dining is a treat where ever you choose to dine onboard. Lounges are comfortable and never over crowded. If you love space and luxury this is your ship!

JUNE

the cabin was very nice. nice cigar room.

APRIL

Sit back, relax and just know that you will be pampered. The excellent service, food and beverages ease you into a very relaxing, well deserved vacation experience.

MARCH

Cannot say enough about everyone we met was amazing

MARCH

<div>I had a great time on the Explorer and found the crew and ship to be exceptional. The ship itself is beautiful, impeccably clean, and maintained in perfect condition Checking-in was easy and flawless - Regent has the covid testing down to a science. I was in an F2 category (Superior Category) The Superior Suite bathroom has two large sinks, a shower and separate tub. The stateroom was perfectly and spotlessly maintained. The food was excellent. Prime 7 and Compass Rose were my favorites . The most impressive part of dining throughout the ship was the service...simply outstanding.. I was addressed by name by the crew members. Regent&#39;s crew make their guests feel extremely valued and welcome. The entertainment was excellent, Regent has really improved their entertainment. The Broadway production shows were my favoritem. Regent&#39;s crew makes it&#39;s guest feel like family -</div>

NOVEMBER

Nov is rainy time of year if doing Caribbean

OCTOBER

Hard to find any fault with anyone on a Regent cruise as everything is done and offered so well. The specialty restaurants are outstanding as is the main dining room.

NOVEMBER

WiFi Services should be offered for the entire duration of the cruise. Unclear why WiFi was stopped at 6am on the day of disembarkation. Everyone was required to leave by 8am on disembarkation day , so having WiFi services until 8am would be a reasonable service offered to all cruise passengers. Also, credits earned for playing games should be easily redeemed and not have to play the “wait in line for an hour” game...then not be able to get the correct shirt size or items requested after the aggregation of standing in a long line. There are more efficient ways to redeem game points—filling out a form and picking up items before the day of disembarkation. Also, I experienced a noticeable decline in service received as the cruise came to an end...this should not be the case since the cruise ships prides itself on its services (i. e. at the beginning of the cruise room maintenance were much attentive to items needed in the cabin; as time went on, toiletries had to be requested more regularly.)

NOVEMBER

Our experience on Regent (two cruises to date) has been outstanding. We opted for a Concierge level cabin on our last cruise and this included free business class flights to and from Europe and one free night at an elegant hotel in Venice pre-cruise . All transfers to and from the airport, ship, hotels were efficient and easy. Embarkation and disembarkation were handled smoothly. The staff and crew are excellent. I just can't say enough good things about this cruise line.

AUGUST

Best cruise experience of our lifetime. We have been on 3 other cruise lines and the ship and Regent Staff are the best we have experienced.

JUNE

We have traveled extensively but where not prepared for the degree of superb accommodations, food service and overall value provided by Regent. Though the price will deter some travelers, for those who can afford it, you will not be disappointed.

AUGUST

Second time on this ship, which is stunning. We loved everything about it and were very well looked after. The staff are outstanding We are not fans of the evening entertainment. Regent have changed dance/singer companies but are still stuck in the past.

MARCH

Loved everything about the ship. Top notch entertainment, singers and dancers were also in charge of running the many games, they were very personable and fun. Lots of excursions, some ran a little longer than noted. The ship itself is so beautiful and elegant and easy to navigate.

MARCH

Great cruise A couple small items if you want to know: Beds are twins put together and crack down the middle of bed is uncomfortable. Side dishes had no flavor to me. Like potato salad, cole slaw, etc. Service Superb! Great staff who remember your preferences, cater to your every whim! Can't hear the tour guides real well. Would love to have audio equipment.

FEBRUARY

We booked this cruise in order to try out a short itinerary before a longer one we booked on for So America next year. Loved the ship so much, we also booked a cruise to Norway.

NOVEMBER

This is a very nice ship. We have sailed on her twice and thoroughly enjoyed both cruises. The ship is quiet and spacious. The cabins are very nicely decorated. The beds are very comfortable. We have sailed on all the Regent ships. Like the other ships the crew on the Explorer is excellent. The service from the cabin to the dining room is wonderful. We especially like the dinner menus. There is great food for all tastes.

OCTOBER

We were very impressed with the ship itself as it is beautifully appointed in and out. The cabin was spectacular with more storage space than we needed, excellent walk-in closet and fabulous bathroom. The food in Prime 7 and Chartreuse was good but not excellent and the food in Sette Mari and La Veranda was variable. Breakfast in La Veranda was very hit and miss with some poor service and overcrowding. The excursions were somewhat disorganized with not enough time allowed to visit the Titanic Museum or Chester or Holyrood House. There was no manicurist for the entire voyage. While the shows in the Constellation Theatre were good to very good the music in the Meridian Lounge and the Explorer Lounge was too loud. The Regent dancers and singers were excellent as was the choreography. The lectures were interesting but the speaker was quite dull.

OCTOBER

Suggest some stops should have been longer - very rushed port schedules resulting in very rushed tours in some cases. If you're into enjoying essentially unlimited wines/drinks, good choice. A bit wasted on us (scant drinkers).

SEPTEMBER

Beatles dance night under the chandelier was great, the entertainment crew really contributed to a fun time. With all the specialty restaurants to choose from my favorite is still Compass Rose, always have a great meal there.

SEPTEMBER

Nice size (750 passengers), excellent service, all-inclusive. We were pleased with the wine selections.

JUNE

The quality of the dining has improved greatly vs Regent's other three ships. Service in the dining rooms has always been lacking on Regent, and while the dining service is improved on the Explorer, much continued improvement is needed. Dining room service levels is a consistent complaint that we receive from our Regent clients. Show entertainment has improved meaningfully. Show entertainment has always been a shortfall of Regent, and it appears that it is improved on the Explorer.

MARCH

Most luxe ship on the planet, superb amenities, awesome food in MDR (which would be a specialty restaurant on any other ship), incomparable service and staff, everyone greets you and appears to be truly happy in their work, what more can I say? This ship needs to be on your bucket list no matter the itinerary. The "Best" is often overused but not in this case...

MARCH

Regent exceeded expectations. Thank you.

MARCH

GREAT SHIP AND STAFF

FEBRUARY

This is the 2nd cruise on the new Explorer as we did the Maiden Cruise and thought it ideal for our 59th Anniversary Celebration. We even had the same suite

FEBRUARY

We did a 15 day Panama Canal cruise in January 2017. Very pleased with all aspects of the ship.

JANUARY

First class cruise with great staff supporting passengers.

JANUARY

The staff is very friendly and gracious. Some of them were from other Regent ships but also for some this was their first ship. They really started at the top!! The Compass Rose Dining Room is beautiful and the choices on the menu were plentiful. The other restaurants were also very beautiful in décor and good choices on the menu.

DECEMBER

We loved every bit of this trip the staff was wonderful and helpful.

DECEMBER

This new ship offers all suites and all balconies for a total of 750 guests. There are three specialty restaurants on board. Pacific Rim, Prime 7 and Chartreuse. All which require a reservation. No worries there are two other fantastic choices for a great culinary experience. Compass Rose which is the main dining room has excellent choices and was always superb. Another great option was their Italian themed restaurant Sette Mari. Plenty of great wines to pair with all the meals too. They also have a Culinary Arts Kitchen with many different classes to sign up for. This a a first for Regent and was very popular. The production shows that we went to were very good. The Cruise Director was absolutely the best I have ever seen. He was even part of the entertainment. We thoroughly enjoyed the on board Lectures. The speaker was always available for Q & A and was on many of the shore excursions which made interaction with the guests quite enjoyable. It is always exciting to experience a new ship. This just happened to be the best one that will be hard to beat.

NOVEMBER

<div>&nbsp;</div> <div>I&#39;ve been an avid fan of Regent since BEFORE the first ship (Diamond) sailed and have sailed on all of their ships....this ship is the most beautiful but has a few small issues that are not at all consistent with past Regent level of service.</div> <div>&nbsp;</div> <div>However, all in all, it is still a fabulous product and I will continue to promote Regent.</div>

OCTOBER

Overall our experience was fantastic. This is our fifth Regent cruise and the best in terms of service from the crew (except ship's doctor) and the comfort of the ship. As always food was excellent; accommodations throughout like a five-star hotel. The SS Explorer is quite an upgrade from the Voyager, Mariner and Navigator (though it's my understanding they've been upgraded since we last sailed on them). They have learned a lot about how to make things efficient for passengers in the suites and throughout the ship. My wife had to see the ship's doctor for a bad cold. In the forms she had to complete, she listed her allergies. He prescribed an over-the-counter med with an ingredient that is one of her allergies. He should have caught that. And of course we should have checked the ingredients ourselves. She broke out into a rash. Once we identified the allergic ingredient, she discontinued taking the med and the rash cleared up. The doc should have made the connection first, however. But we consider this an anomaly in the overall Regent experience. Otherwise, all was outstanding.

OCTOBER

The restaurants were amazing in both appearance and the quality and variety of food. I wish we'd had a couple days at sea.

SEPTEMBER

Regent still offers a top shelf, all inclusive cruise experience. Staff still some of the best I've sailed with. Accommodations and dining venues are well designed and spacious.