Guest Services
Airport Transportation
Airport transportation can be booked through the guest services team using preferred car service prior to arrival or during the guest's stay. This can be paid direct to the driver or be charged to the guest's room account.
Assistive devices for people with disabilities
Business Services
Guests can use the Business Centre with complimentary internet available on the terminals, and printers for small amounts of printing. For photocopying and large volumes of printing our Andaz Hosts can assist.
Copy & Printing Service
Small amounts of printing can be done in the business centre and larger volumes through an Andaz Host.
Courier Service
Courier services can be arranged through guest services prior to arrival or during the guests stay.
Currency Exchange
Andaz Hosts can assist guests with currency exchange during their stay.
Dry Cleaning and Laundry Services
Fax Service
Available through an Andaz Host in the Lounge.
iPod Docking Stations
Available in all guest rooms.
Wheelchair Accessible
The hotel offers rooms for guests with special needs.
Facilities Include:
- The rooms are located by fire exits for quick access. Guests with special needs will be brought to the attention of Security and in the case of a fire, Security will provide immediate assistance
- Grab rails in the bathroom
- Assistance alarms located by the bed and in the bathroom. The alarms, when activated, will alert the telephone operator, who will contact Security and the Duty Manager to investigate immediately
- Induction switches installed to allow guests with hearing aids to use their 'T switch' to obtain a clearer sound around the hotel
- Disabled toilets accessed on the ground floor in public areas
- Easy access to all restaurants
Wi-Fi
Availability complimentary throughout hotel to in-house guests.
24-Hour Business Center
24-Hour Concierge
24-Hour Front Desk
24-Hour Room Service
24-Hour Security
24-Hours Manager on Duty
Afternoon Tea
Afternoon tea can be taken each afternoon (except Sundays) in the stunning 1901 Restaurant underneath the original glass dome of the Great Eastern Hotel's ballroom.
Baby Cribs Available
Babysitting on Request
Needs to be booked in advance.
Baggage Storage Services
Complimentary Health Club Access
Complimentary use of the extensive Life Fitness gym equipment and steam room in the Health Club.
Complimentary High Speed Internet Access
Available in all guest rooms.
Complimentary Local Phone Calls
Complimentary landline phone calls in all Andaz rates.
Complimentary Wireless (WiFi) Internet
Daily Newspaper Upon Request
E-Concierge
Evening Turndown Service
Express Check-Out
Hotel and Restaurant Reservations
Bookings can be made in any of our 5 Restaurants & Bars through Restaurant Reservations on 44 207 618 7000 prior to arrival at the hotel, or via an Andaz Host during their stay.
In-room Safe Deposit Box
In-room Spa Services
Treatments available in the Health Club can also be booked in the comfort of your room.
Luggage Assistance
Luggage Storage
Morning Lobby Coffee Service
Tea & Coffee is available throughout the day for in-house guests in the social area adjacent to The Lounge.
Pressing Service
Welcome Amenities
Offered complimentary on arrival by Andaz Host.
Wine Tasting
Cheese & Wine Tasting can be booked in 1901 Restaurant and Bar.
Facilities
Fitness Center
Complimentary use of the Life Fitness gym equipment and steam room. Massage & Beauty Treatments, along with Personal Training are also available for booking.
Meeting & Conference Facilities
Andaz Liverpool Street has 15 Private Dining & Event rooms which can cater from a small boardroom meeting through to a large cocktail reception for 600 or a theatre conference setup for 250.
Wedding Facilities
Andaz Liverpool Street London is licensed to hold wedding ceremonies and can accommodate wedding reception, dinners and groups.
Massage Treatments
Massage treatments can be booked in the Health Club and in-room treatments are also available to be booked.
Steam Room
Complimentary use of the steam room located in the Health Club.
Banquet Space
Andaz Liverpool Street has 15 Private Dining & Event rooms which can cater from a small boardroom meeting through to a large cocktail reception for 600.
Bar
Within the hotel our guests can find 5 Bars. 1901 Wine Lounge, Eastway, Catch Champagne Bar & Lounge and our traditional English pub, George. Opening hours vary throughout the week for each.
Boardroom Meeting Space
Of 15 Private Dining & Event Spaces, 11 rooms can cater for a boardroom style meeting. Available from 2 people up to 32.
Business Center
Guests can use the Business Centre with complimentary internet available on the terminals, and printers for small amounts of printing. For photocopying and large volumes of printing our Andaz Hosts can assist.
Cardio Equipment
Complimentary use of the Life Fitness gym equipment and steam room. Massage & Beauty Treatments, along with Personal Training are also available for booking.
High-Speed Internet Access
Complimentary broadband and wi-fi internet access is available in the hotel and complimentary wi-fi throughout the hotel once guest has checked in.
Massage Rooms
The Health Club has two massage rooms for treatment bookings.
Non-Smoking Rooms and Suites
100% o the guest rooms are non-smoking.
Private Dining Areas
The hotel has 14 Private Dining & Event rooms in total of which all can be setup for private functions. There are two bespoke Private Dining rooms in The Temple and The Studio.
Restaurant
Within the hotel our guests can find 5 Restaurants. 1901 Restaurant (fine dining British cuisine), Eastway Restaurant (brasserie style), Catch (seafood), Miyako (Japanese) and our traditional English pub George. Opening hours vary throughout the week for each.
Spa Treatments
Spa treatments, from massages to facials to pedicures can all be booked through the Health Club.
Special Access Rooms
The hotel has 4 special access rooms that can be reserved.
Area Map
Ballroom
Bar & Coffee Shop
Breakfast Room
Office Area on Request
Billiard Room
Boutiques
City Tours, Theatre and Cultural Events
Computer Center
Day-Use Rooms with Shower & Changing Area
Destination Services
Gym
Lobby Lounge
Wine Room
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